Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Friendly and efficient

5 out of 5 stars
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Friendly and efficient service as expected.

— Anonymous

Verified review (1666508) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

4 out of 5 stars
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Very detailed explanation of the treatment necessary to achieve the results I require but unfortunately at this moment in time I don’t have £17 thousand to go ahead with the plan but will go ahead as & when my circumstances permit.

— Elaine O

Verified review (1663453) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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Appointment mysteriously changed from 10am to 10:15am without any prior notice. First appointment was 9:30am which took 15 mins max. Had to leave due work commitments. Staff are great, hopefully I can be booked in for my checkup soon.

— Stephen B

Verified review (1662802) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

A great experience

5 out of 5 stars
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Once again a great experience. Had 2 appointments today and everything was explained so I understood what was being done.

— Claire W

Verified review (1665823) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

4 out of 5 stars
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Excellent service.

— Anonymous

Verified review (1665105) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 4 out of 5 stars

Extraction

5 out of 5 stars
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I underwent an extraction yesterday. The process was was conducted in a very competent and professional manner and the procedure was pain-free. The following morning I received an unexpected, though very welcomed, follow-up phone call from the practice to check on how things were regarding the previous days procedure. This demonstrated once again that O&D really do invest in ones dental care.

— Stephen M

Verified review (1665029) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Customer service was excellent

5 out of 5 stars
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Although I did have to wait to see Ollie as there was work being done in the surgery the staff and Ollie were brilliant. They apologised and before I left a felt a bit dizzy so the young girl sorry I didn’t get here name gave me a drink of water and kept coming back to me to make sure I was okay. Customer service was excellent.

— Mary F

Verified review (1664963) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent hygiene appointment

5 out of 5 stars
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As usual, a really great service from the team at Ollie & Darsh with a bit of fun banter along the way. Excellent. Thank You.

— Amanda S

Verified review (1664853) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very soothing and calming atmosphere

5 out of 5 stars
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Excellent visit to discuss my treatment for dental implants. Super hygiene appointment. Everyone friendly, professional excellent customer service as per normal. Love the refurbishment of the reception, very soothing and calming atmosphere, bright and attractive.

— Claire V

Verified review (1664478) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Megan Fleming

T90725 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

A wonderful 5* review thank you so much Megan xxx suzy and team O&D x

Dentist went above and beyond

5 out of 5 stars
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Appointment was scheduled really quick. Staff were friendly and help as always. Dentist went above and beyond, fixed my retainer and thoroughly checked everything over.

— Anonymous

Verified review (1664415) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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They did not waste time, explaining unwanted info. They were straight forward. Latest technology. Very experienced. Was very comfortable with Doctor Dharam veer. Very experienced. Suggested exactly what treatment needed for my dental condition. Not commercial. Appreciate their honest treatment.
5 ⭐️ for Dr. Dharam Veer and Team.
Very welcoming staff.

— raju aerati

T90134 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much for taking the time to write this review Raju, it really does mean a lot Xx

Excellent

5 out of 5 stars
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Excellent professional friendly service, made it simple to understand and very clear.

— Steven J

Verified review (1662518) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a pleasant experience, and I never thought I would say that.

5 out of 5 stars
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I have always worried about visiting the dentist. Now that problem is in the past. The hygienist is fantastic (Scott) and today I met a new dentist (Paul). Thanks guys.

— Simon R

Verified review (1662446) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As usual, excellent 👍👍.
Many thanks to Scott and all of the brilliant staff. Make sure Ellie doesn't overdo things. xxxxx

— Brian Hawksworth

T89693 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Brian lovely review, thank you very much Xx

Hygiene

5 out of 5 stars
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Had my hygiene appointment with Scott today, it’s quite embarrassing to have your 4 in 1 implants taken out but not at any time your made to feel uncomfortable, it’s relaxed, chatty and it really eases your time there.

— Anonymous

Verified review (1662368) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very Happy chappy

— LEE

T89612 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for another 5* review it is very much appreciated

Suzy x

Treated my condition well

5 out of 5 stars
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Darsh treated my condition well. I’m pleased with the result, awaiting my next visit end of feb.

— Michael C

Verified review (1661218) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Grace Lewis

T89266 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Grace it was lovely to meet you thank you very much for this 5+ review x

Ollie & Darsh

5 out of 5 stars
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Excellent as always.

— Kevin D

Verified review (1661175) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient