Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Can highly recommend

5 out of 5 stars
workingfeedback logo
As ever, Ollie puts me and my three sons at complete ease during dental checks and treatments. And he also makes it fun which I know is unusual at a dental surgery but it’s true! The practice manager, hygienists, reception staff and dental assistants are also excellent. Can highly recommend. Thank you Ollie & Darsh.

— Amanda S

Verified review (1654782) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Perfect service

5 out of 5 stars
workingfeedback logo
Lovely reception staff, skillful and careful practitioners, just a pleasure.

— Fintan H

Verified review (1654633) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing service

5 out of 5 stars
workingfeedback logo
Amazing service every time. Great work and incredible results. A can do attitude and always lovely friendly staff.

— Jamie P

Verified review (1654598) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Sue Kelly

T87362 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Sue for a 5* review Xx

Very gentle

4 out of 5 stars
workingfeedback logo
Made to feel at ease and clinician very gentle.

— Paula H

Verified review (1654225) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 4 out of 5 stars

Invisalign

5 out of 5 stars
workingfeedback logo
Ever since I first got in contact with Ollie & Darsh to start my Invisalign journey, they’ve looked after me better than any other dental practice in Liverpool. Will definitely make this my permanent dentist for the foreseeable future!

— Ishaaq M

Verified review (1654111) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So friendly and reassuring

5 out of 5 stars
workingfeedback logo
I called at 7.30am and was able to be seen same morning which was hugely appreciated. I met your new dentist today Richard (sorry my memory is not great for names) but he was brilliant. So friendly and reassuring which is nothing less than what I would expect for O&D team.
I also really like the new girls I've spoken to on reception the last couple of times I've been in. Its nothing against previous long term ladies who were there when I first joined (I'm not sure if they've both left since) but I do find them a little more natural in approach.

— Anonymous

Verified review (1653814) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Rafaela Dias

T87186 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Rafa thank you for your 5 * review it is very much appreciated x

Clinically outstanding

5 out of 5 stars
workingfeedback logo
The highest of standards at Ollie & Darsh. The team were welcoming, excellent service, clinically outstanding and put my mind at ease. What else can anyone ask for? Can’t recommend them highly enough - 5 stars.

— Anonymous

Verified review (1653177) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Over the moon

5 out of 5 stars
workingfeedback logo
My daughter is over the moon with her bonding. She was anxious and you made her feel at ease. She's so happy.

— Stephanie T

Verified review (1653154) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommend to everyone

5 out of 5 stars
workingfeedback logo
I have been at Ollie and Darsh, under the care of Dr Paavan, since September 2022 for Invisalign and Composite Bonding, and the outcome and experience could not have been better. Everyone is so welcoming and friendly, especially Dr Paavan who ensured I was happy and comfortable every step of the way, and communicated with me right the way through my treatment plan to ensure I would receive my desired outcome. The difference is my smile is incredible and I am so much more confident in myself, all thanks to Dr Paavan! Could not be more thankful and would recommend to everyone!

— Anonymous

Verified review (1652911) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I have been at Ollie and Darsh, under the care of Dr Paavan, since September 2022 for Invisaligns and Composite Bonding, and the outcome and experience could not have been better. Everyone is so welcoming and friendly, especially Dr Paavan who ensured I was happy and comfortable every step of the way, and communicated with me right the way through my treatment plan to ensure I would receive my desired outcome. The difference is my smile is incredible and I am so much more confident in myself, all thanks to Dr Paavan! Could not be more thankful and would recommend to everyone!

— Ashley Breckell

T86907 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

What a lovely positive review Ashley thank you very much - I will make sure Paavan sees this Xx

Totally love coming to this place

5 out of 5 stars
workingfeedback logo
Totally love coming to this place. Staff all friendly and professional. No fear of dentist for me now I've found Ollie & Darsh.
Thank you.

— Anonymous

Verified review (1652455) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clear and helpful explanation

5 out of 5 stars
workingfeedback logo
Very friendly staff.
Very clear and helpful explanation of my needs from Ollie.

— Brian C

Verified review (1651529) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Appointment

4 out of 5 stars
workingfeedback logo
I have been coming to Ollie and Darsh since 2016 and the wait time for appointment has unfortunately always been a problem. Appointment times never go to schedule. Arranging the appointment is no problem, it’s just once arriving at the practice.

— Rachel L

Verified review (1649170) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth whitening

5 out of 5 stars
workingfeedback logo
Great customer service from start to finish.

— John S

Verified review (1650738) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great results, very happy

5 out of 5 stars
workingfeedback logo
Friendly, efficient and great results, very happy.

— Steffi W

Verified review (1650614) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

2 out of 5 stars
workingfeedback logo
The dentist is modern and welcoming. My crown fell out and I got an appointment a week later. When putting it back, I was warned that it would maybe not last, so I asked for the other options, but Ollie told me we would discuss it later. I could feel the crown was bothering me after being put back in place, and was told to wait a few days to get used to it (and not floss around it). Too bad: the crown fell the following evening (despite me using the other side to chew as it was bothering, and not flossing there). I called the practice to know what could be the option, especially as I paid 100 pounds for fast - 15 minutes - work on my crown that did not last a day - I feel I could be at least refunded, and to know what to do about the missing crown. I was told the dentist would call me back, which he didn't do yet. So overall I'm not super happy with the experience.

— Anne R

Verified review (1648791) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 2 out of 5 stars

Review from Google

5 out of 5 stars
google logo
I had a last minute emergency appointment and I was very nervous, I had my appointment with Ollie and he made me feel so comfortable! Thank you so much.

— Louise Rebecca Doyle

T85571 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

I am so glad Ollie was able to help you louise - have a lovely Christmas

Suzy and team O&D x

Such a great team

5 out of 5 stars
workingfeedback logo
Efficient and professional service as always, such a great team to be part of always ensure everything is explained clearly, thank you!

— Anonymous

Verified review (1649322) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient