Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I can’t thank this dental practice enough for the care I’ve received. From the moment I walk in, I always feel welcomed, listened to, and genuinely looked after. The team are not only highly professional, but also incredibly kind and reassuring, which makes such a difference.

Darsh is my dentist and honestly, she is a magician. When people talk about not liking going to the dentist, I genuinely don’t understand what they mean because she is so good. She is incredibly precise and meticulous with her work, and I couldn’t be happier with the results. I’ve had Invisalign, teeth whitening, general check-ups, and most recently a root canal, and throughout it all she has been amazing. She always takes the time to be thorough and make sure everything is explained clearly, so there are never any unanswered questions.

I’m so grateful for the time, patience, and attention to detail they put into every appointment. It’s clear they truly care about their patients, and it really shows in the quality of their work and the overall experience. They also always try their best to fit you in if you’re experiencing pain, which is such a lifesaver.

All of the reception team are always so kind and welcoming as well — I often book through Carol, who couldn’t be any kinder!

I wouldn’t hesitate to recommend them to anyone.

— Georgie H

T397580 Review left 6 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is a lovely review and means a lot to us all - Suzy and team O&D x

Review from Google

5 out of 5 stars
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What an excellent team at Ollie & Darsh. Very professional, very friendly. Full confidence back, highly recommend.

— Jamesy Shoes

T394075 Review left 6 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Awesome thank you James

Suzy and O&D

Excellent, very thorough

4 out of 5 stars
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Scott was excellent, very thorough, thank you

— Robert W

Verified review (2395782) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient

5 out of 5 stars
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Efficient and friendly

— Frederick J

Verified review (2395256) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, made to feel very at ease

— Debra S

Verified review (2394849) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Hygiene appointment

— Anonymous

Verified review (2392997) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fabulous communication before the visit. A great, friendly welcome from reception staff on arrival. The hygienist, Scott, listened to my concerns and was sympathetic while being fully professional and thorough. The best I have had. Made another appointment in three months time. It is always great from start to finish at Ollie and Darsh!

— Steve Wallace

T389171 Review left 6 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Steve we appreciate the many years you have invested in our business. Suzy and team O&D x

Review from Google

5 out of 5 stars
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I’ve been a patient at Ollie and Darsh for several years now and have visited the clinic multiple times.

Every time, I’ve received excellent care. The team is always very supportive, especially in more complex or urgent situations — they genuinely try to help and find the best solution.

What I really appreciate is how clearly everything is explained. I always understand what’s being done and why, and I feel comfortable sharing my preferences — which are always taken into account.

Recently, I’ve been treated by Paul, and it’s been a fantastic experience — very professional, attentive, and careful approach.

The dentists are highly professional, and the reception team is always friendly and welcoming. Communication with Susie is a special mention — it’s always been a very positive and even inspiring experience.

Over the years, I’ve been treated in different clinics across various countries, and I can honestly say this has been one of the most positive experiences I’ve had.

Highly recommended.

— Kyrylo Zelenskyi

T389172 Review left 6 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is a lovely review of our team and of our services, thank you so much . Suzy and team O&D x

Staff are brilliant

5 out of 5 stars
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Always a good experience. Staff are brilliant, Carol on reception, Ollie and Scott, always pleasant and taking the time to put you at ease.

— Anonymous

Verified review (2392129) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff are lovely

5 out of 5 stars
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I find Ollie &Darsh very professional and all staff are lovely & friendly

— Denise R

Verified review (2391385) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very gentle

5 out of 5 stars
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Practitioner was very gentle

— Tim B

Verified review (2391296) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasure

5 out of 5 stars
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Pleasure to attend the dentist.

— Anonymous

Verified review (2390998) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Chose this company for price location atmosphere and freindly supportive staff

— Jo Cross

T387221 Review left 6 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Awesome review Jo thank you xx Suzy x

Great results

5 out of 5 stars
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Excellent service and great results

— Nicola L

Verified review (2390773) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent experience as usual!

— Anonymous

Verified review (2386645) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service

— Kathleen C

Verified review (2382052) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very pleasant staff

— Anonymous

Verified review (2380388) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Totally professional workplace. Everything happens seemlessly for the customer.

— David Green

T380565 Review left 7 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for your very kind 5 star review David

Happy with overall appointment

5 out of 5 stars
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Appointment with Darsh was thorough and she listened to all my questions. Didn’t feel rushed and was happy with overall appointment. Hopefully I won’t wait too long for my new set of aligners this time, which I was assured will only take a week or so.

— Anonymous

Verified review (2375264) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I, like most have a nasty fear of the dentist from previous experiences, the dentist at Ollie and Darsh, especially Paul have erased this fear and my oral hygiene has never been so good. Would highly recommend everyone to go.

— Olivia Mayfield

T378178 Review left 7 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is a great outcome for you Olivia, thank you for sharing the positivity - Suzy and team O&D x