Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Staff were lovely and polite

5 out of 5 stars
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Staff were lovely and polite. Dentist was straight to the point and done all of the work to high standard.

— Jenny C

Verified review (1598142) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always best practice dental care

5 out of 5 stars
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The Olly & Darsh team are absolutely best in class! Always friendly always professional. I would never go anywhere else!

— Jayne M

Verified review (1597826) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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great as always

— Dec

T68113 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

What a wonderful 5* review thank you from team O&D X

Review from Google

5 out of 5 stars
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Suzy was friendly and the video chat was informative. I was able to ask some questions I had and felt well Informed afterwards.

— Zippy Zog

T68059 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Zoe, it was lovely to meet you today, i really enjoyed our chat

warm regards

Suzy x

Explained everything

5 out of 5 stars
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Explained everything, treated with respect.

— Elizabeth B

Verified review (1597087) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

My experience

2 out of 5 stars
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I was really upset and left the treatment room in tears. Ollie’s approach to empathy is not great for someone who has deep seated confidence issues who wanted just wanted to feel better about themselves. Unfortunately, I feel a hundred times worse than I did before I went in…what a way to knock someone down lower than they already are.

— Anonymous

Verified review (1595361) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 2 out of 5 stars

Initial consultation

5 out of 5 stars
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My first visit to Ollie & Darsh has been an overall very pleasant experience. Some people can find having to go for a dental check up daunting, however the atmosphere, surroundings and staff were all relaxed and welcoming. I was impressed with the technology that was being used and with the advice and options that were given for any follow up treatments as everything was explained in plain English and there wasn’t any pressure to have a particular treatment or any if you chose not to. A big thumbs up.

— Anonymous

Verified review (1596887) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So pleased with the results

5 out of 5 stars
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I had my teeth cleaned and whitened by Samantha the whole experience was great, I am so pleased with the results.

— Anonymous

Verified review (1596465) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth Whitening

5 out of 5 stars
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I am having some work done on my teeth, I have received the best service from all the staff, they have clearly explained everything there hygiene is amazing and staff friendly and polite.

— Anonymous

Verified review (1596408) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I can’t fault the treatment

4 out of 5 stars
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I can’t fault the treatment that I receive however, every appointment that I have attended the dentist has been running behind by approx 40 minutes.

— Anonymous

Verified review (1595839) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Neither good nor poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Excellent service from Ollie at Ollie & Darsh, during my Invisalign’s and composite bonging journey.
My whole experience from start to finish was professional, reassuring and the advice and help was excellent.
I am thrilled with the overall results I couldn’t have asked for anything more from the service I have received. I would highly recommend this company.

— Sarah B

Verified review (1595831) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Still on my brace journey with Ollie & Darsh, cannot believe the difference in my smile each month. Can't wait for the end result

— Rachel Jenkins

T67584 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for an awesome review of our 5* private dental services Rachel xx

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— ALIEN POWER SYSTEM

T67559 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for your extremely kind 5* review of our dental services

Suzy and team O&D

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Judi Keenan

T67477 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is amazing Judi thank you so very much xx

Review from Google

5 out of 5 stars
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As ever a fantastic experience from team Ollie and Darsh. From the welcome by Suzy right through to the treatment by Darsh it was yet another pleasurable experience.

Great advice and made to feel welcome makes a trip to the dentist not half bad......who knew!

— Dave Verburg

T67400 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you Dave most appreciated it is always great to see you at O&D xx It is a pleasure and privilege to see you and to help Dave x Suzy

Extremely friendly and professional

5 out of 5 stars
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I was put at ease by both the nurse and dentist after panicking about my appointment. Extremely friendly and professional.

— Gaynor C

Verified review (1595017) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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First met Paul when he took out one of my 93 years-old Mum's teeth. He was gentle and lovely with her. Just back from having Paul make and fit a crown for me. Can't praise him enough.

— Lorraine Devereux

T67401 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi lorraine that is very links if you, we appreciate your feedback very much. Suzy xx

Hygiene and whitening appointment

5 out of 5 stars
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Really friendly staff and amazing quality care.

— Anonymous

Verified review (1594838) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really pleased with the results

5 out of 5 stars
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Part way through my treatment and really pleased with the results.

— Anonymous

Verified review (1594813) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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4 not 5 star review because whilst normally everything is spot on today was particularly busy. Amanda on reception was on her own and she appeared 'overloaded'.

— Simon Dolman

T67237 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Simon I am sorry to hear this about your visit today, would like to thank you so much for your very important feedback. Yes we have a couple of team members off leaving Amanda alone on reception

Kind regards

Suzy x