Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Gentle calming manner

5 out of 5 stars
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Ollies professionalism, honesty, gentle calming manner, as well as his assistants. I feel that I am in very good safe hands and Ollie will do the very best he can in making my smile great.

— Linda F

Verified review (1569180) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Ollie & Darsh

5 out of 5 stars
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I can't be more grateful to Sam and all of the O&D team for how they have virtually alleviated my irrational fear of the dentist. From the decor and Amanda's thorough and helpful approach to the dental work I've had from Ollie and Darsh, which has not been simple or pleasant. While not something I enjoy (!!), I no longer need to carry as many tissues as I used to. Thanks all.

— Kerry R

Verified review (1568309) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Consultation

5 out of 5 stars
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Suzy was extremely helpful! She was very knowledgeable and made me feel very comfortable! Look forward to starting my treatment.

— Aine M

Verified review (1568296) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Warm and welcoming

5 out of 5 stars
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Second time visiting Ollie and Darsh. From the moment you walk into the practice everyone warm and welcoming. Ollie great also explaining treatment and reassuring which keeps them nerves away.

— Kellie O

Verified review (1568075) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff are so welcoming, friendly

5 out of 5 stars
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All staff are so welcoming, friendly and helpful. Darsh has honestly changed my life with giving me the perfect smile.

— Rebecca J

Verified review (1568042) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Very professional throughout.

— Christine C

Verified review (1567974) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Appointment

4 out of 5 stars
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The treatment was not as bad as I had anticipated. The dentist and his assistant did everything to make me feel comfortable, They were friendly and professional. The dentist did apologies for running late but the appointment was 20 minutes late and by that time I felt more anxious than I expected. Its not a problem that the appointment was 10:30 and I didn't see the dentist until 10:50, its more that I didn't know, other patients were coming in after me but going to their appointment before me. If there is a delay I would prefer to know. The extra waiting time is easier to manage if you know how long you are going to wait ( I had come from work and if there was a long delay I would have to tell work ).
I am glad that I am going to Ollie and Darsh for my dental treatment. I am not as worried / anxious about my appointment next week as I have already had one appointment.

— Anonymous

Verified review (1566403) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Dental appointment

4 out of 5 stars
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Excellent service from Darsh as always. Shame about the receptionist who again comes across very rude, abrupt and difficult, making it an uncomfortable interaction.

— Anonymous

Verified review (1567730) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very attentive, very professional

5 out of 5 stars
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As always, I was seen on time. Reception staff are fantastic and as always Scott was amazing. Very attentive, very professional.

— Colin S

Verified review (1567755) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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I've always loved visiting this clinic. The staff are all so lovely and helpful and attentive. I have had many treatments in the past from Invisalign to root canal and I've never had a bad experience and they've taken their time with me when I've felt anxious. I've always been well looked after and treatment plans are always detailed so you know exactly what's being done on your next visit. Today was my first time back in many years and the lovely Suzy was there to greet me. It's the best dentist I've ever visited and I'm happy to travel just to see Darsh. I honestly wouldn't go anywhere else.

— Sharon Love

T58382 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is lovely, thank you so much for your kind comments about our team and our clinic Sharon. Lots of love Suzy x x

Review from Google

5 out of 5 stars
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Ollie & Darsh are a very accommodating Dentist. They are welcoming, professional and provide a great dental experience. Thank you to all the Team. 🙂

— victoria peers

T58315 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you Victoria for an amazing review for Sam our Therapist xx

All the staff were great

5 out of 5 stars
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I was running a bit late and rang up and receptionist was understanding.
When I arrived I was seen straight away and then had my X-rays done straight after my appointment. Once again, all the staff were great.

— Claire W

Verified review (1567131) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Personable and patient dentist

5 out of 5 stars
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I’ve been a patient of Darsh’s now for over three years and I can honestly say my Invisalign journey has been one we’ve both been on. Darsh is by far the most understanding, personable and patient dentist I’ve met and I trialed a few before I came here trust me. She will stop at nothing to get your treatment right for you. I can’t recommend her or this practice enough.

— Anonymous

Verified review (1566929) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Given access to the wifi as soon as I arrived, waited no more than 5 minutes to be seen. Great service as always.

— Chris Conlon

T60163 Review left 4 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is just great feedback thank you Chris x

Friendly staff

5 out of 5 stars
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Friendly staff and clean. Loved the tele on ceiling while getting treatment done.

— Samantha T

Verified review (1566574) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Welcoming, reassuring

5 out of 5 stars
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Very welcoming. Dealt without fuss with me turning up in person for a phone appointment. Good full explanations about your service and in answer to my questions. Very reassuring.

— Mark C

Verified review (1565297) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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Best dentist I have ever attended. I’m currently 1 year into my Invisalign journey and I would 109% recommend going to Ollie & Darsh. The care and detail I’ve got throughout is amazing and everyone is friendly and welcoming.

— Anonymous

Verified review (1563776) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

3 years and still love it!

5 out of 5 stars
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Been a member here for nearly 3 years and the service is amazing.
My teeth are in the greatest condition they have ever been.
Very personable, would definitely recommend.

— Matt H

Verified review (1563518) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Honestly the nicest people

5 out of 5 stars
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Honestly the nicest people! Suzy, Megan, Anna and Darsh all made me feel so welcome and comfortable. All the bits of my appointment were explained from scans to pics to next steps. Literally can not wait for my next appointment to see what my new smile is gonna look like!

— Anna B

Verified review (1563364) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Was very clean and everyone was polite and friendly, nothing too much trouble.

— Steve J

Verified review (1563212) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars