Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Highly recommended

5 out of 5 stars
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Had to have an emergency appointment to repair a broken tooth. Ollie sorted that out promptly and discussed a treatment plan for me. I love it at this dentist surgery, no pain and always kept up with what is going on dental wise. Highly recommended.

— Celia W

Verified review (1552042) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Go for it

5 out of 5 stars
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The only regret I have is not getting this done years ago. If you’re thinking of it, then go for it!!!

— Tamalyn D

Verified review (1551841) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Initial Invisalign Appointment

5 out of 5 stars
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The service was good and the team very professional.

— Anonymous

Verified review (1551840) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Friendly, courteous staff. Explained everything, very professional, highly recommended.

— Anonymous

Verified review (1551649) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had my second appointment today with Scott and everything was perfect.

— A Google User

T49040 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you fir this amazing review Csl x

Excellent staff

5 out of 5 stars
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Excellent staff. Down to earth and friendly service.

— Anonymous

Verified review (1551476) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Whitening & clean & polish with Ollie & Darsh

5 out of 5 stars
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Well this place is amazing! From the second I spoke to Suzy I knew I was in good hands, I was originally booked in in August but Ollie & Darsh rang me Tuesday with a cancellation app, from the second I stepped foot in the reception Sophie made me feel so welcome! The procedure was with Scott & he was amazing, he made me feel so relaxed and talked me through each step, he gave me some great advice on which products to use ect. I can’t wait to see my teeth after my home whitening journey.

Thanks Ollie & Darsh for all your help and I can’t wait to see you again soon!

— Connie M

Verified review (1550938) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Couldn't be better. Suzy and the team fitted me in for an emergency appointment to replace a retainer.
Ollie is one of the nicest guys I've met and I always look forward to coming in to see him (& Penny).
Thanks for the service.

— Neil K

Verified review (1550785) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cannot fault this practice

5 out of 5 stars
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Cannot fault this practice, all staff great, all treatments explained, would really recommend this dental practice.

— Anonymous

Verified review (1550777) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I’d be lost without Scott - he’s the best in the dental business. Love him !

— Phil Foley

T48682 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Phil thank you for your generous review of our services it means a lot to us all

Suzy x

Review from Google

5 out of 5 stars
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It’s always a very professional service at Ollie & Darsh. A big thank you to Darsh for looking after me the other day, she made me feel so comfortable and has a very calming nature. My fear of the dentist diminishes with every visit and I’m extremely thankful for that. 😃 xx

— Adele Nolan

T48654 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

What a lovely review, thank you so much Adele this means a lot to each and everyone of us. Suzy x

Invisalign fitting

5 out of 5 stars
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Great customer service, I've been made to feel very welcome by everyone I've met over the past few weeks. I'm excited to start my Invisalign journey with Ollie & Darsh, thank you all.

— Amy F

Verified review (1550480) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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Dental work is great but ive had appointments rearranged at least 5 times in the last few months. Hard to organise anything when you have to keep changing appointments. I find this unprofessional as it keeps happening and considering finding a new pvt dentist.

— Sean J

Verified review (1548417) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Under par

3 out of 5 stars
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I recommend Ollie & Darsh for Invisalign, however unfortunately I can’t say the same for their composite bonding. Just had my second repair. Only had the work done 2 weeks ago. Such a shame.

Also, at each visit I feel like we’re not even working from current records/information.

Overall lacking.

— Anonymous

Verified review (1548309) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Poor
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Patient care.

— Nikki M

Verified review (1549955) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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I originally visited before the pandemic last year and the major part of the work was carried out by to a very high standard. But due to the COVID-19 situation of lock down plus my health problems everything was put on hold. The next visit was to review any changes but all okay and we have booked a two hour appointment for all of the work to be carried out from preparation, manufacturing the implant and fitting. I feel this is a flexibility few surgeries could do.
I’m very grateful to all of the staff for their help and friendly attitude.
Colin Juggins

— colin juggins

T48401 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Colin thank you very much for your kind review, we appreciate this very much Suzy xx

Great visit as always

5 out of 5 stars
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Very polite and helpful staff as always.
I was welcomed quickly and my appointment was on time. I then was seen by the dentist who explained all of the steps involved in my invisalign process and was very polite and answered all my questions.
Great visit as always!

— James N

Verified review (1549760) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Brant

T48378 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Brant it was was lovely to chat to you again yesterday thank you very much for booking in with us and for writing this review Suzy xx

Excellent service

5 out of 5 stars
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Excellent service every time.

— Angela P

Verified review (1549736) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andrew Handford

T48256 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much for your 5* review Andrew, it is very much appreciated. Suzy x