Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Very professional and very gentle

5 out of 5 stars
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Very professional and very gentle.
Teeth feel very clean.
Thank you.

— Usha N

Verified review (1549273) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First appointment

5 out of 5 stars
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I had my first experience with Ollie & Darsh recently. The consultation was very impressive and Suzy is a credit to the business, very informative and very knowledgeable, every question was answered impeccably and with honesty. The actual site is very clean and very impressed with the covid protocol in place, as an extremely vulnerable person to Covid-19 I felt safe and at ease. Great service.

— Anonymous

Verified review (1548997) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
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Brilliant service from desk to chair. Fair pricing and swift service. Friendly and compassionate staff. Highly recommend.

— Anthony B

Verified review (1548829) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The treatment was excellent

5 out of 5 stars
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My appointment went very well. The treatment was excellent. The staff are friendly and welcoming.

— Anonymous

Verified review (1548815) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Facebook

5 out of 5 stars
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I have been a client of Ollie and Darsh for almost a year and half now and I can’t recommend them enough. Incredible service throughout from the ladies on the reception, the nurses all the way to Ollie and Darsh and especially Suzy, who has always been there to help me along the way with any questions I have had. I required Invisalign braces from Ollie and Darsh and all though I still have a few more trays left to go to compete and teeth straightening transformation, I am absolutely made up with the progress they have made up to now and I cannot wait to see the finished outcome of my teeth.

So a big thank you to everybody at Ollie and Darsh

— Anonymous

T48193 Review left 5 years ago
This review complies with Facebook's policies.

Really good

5 out of 5 stars
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Everything as always, really good.

— Howard H

Verified review (1548757) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Whitening and bonding

5 out of 5 stars
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Went here for whitening and bonding, was very happy with the result, looked better than I thought they would and they worked around anything I did or didn’t want and also advised, would recommend.

— Liam A

Verified review (1548547) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Repair of a retainer.

— Anonymous

Verified review (1548542) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent experience

5 out of 5 stars
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The appointment was great and love my results. The only feedback I would have is that when I had my consultation I was told I’d be recommended the most suitable treatment for me, however when I was asking the question of which teeth whitening Suzy couldn’t give me an answer just saying it's my preference, where ideally I wanted her to tell me what would be best. Also I felt a little bit nagged/harrassed by emails after the consultation. And finally I asked the question if after my treatment of zoom I would need to continue with home whitening to which I was told no. However I do need to do this for 6 days after which isn’t a major problem but I think slightly mis-informed.

But in all the dentist was great and welcoming and made the treatment relaxing and loved the results.

— Anonymous

Verified review (1547465) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Best dentist I have ever been to

5 out of 5 stars
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Lovely staff, always professional. Best dentist I have ever been to, and will continue to go there even after my Invisalign has ended.

— Anonymous

Verified review (1548274) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had my zoom whitening done by Scott who was sound put Netflix on for me while getting my treatment done which was great 👍🏻 really happy with results after continuing whitening at home will deffo be goin back for more treatments when needed 😀 would highly recommend ollie an darsh suzy and sophie where also really helpful with any questions I had before and after treatment will be seeing yous again soon 👍🏻👍🏻👍🏻👍🏻 thanks again

— philly coz

T47973 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Great review thank you so much for writing it Phil x Suzy x

Brilliant from start to finish

5 out of 5 stars
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Brilliant from start to finish.
Lovely and welcoming.
Very thorough assessment.

— Anonymous

Verified review (1548160) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

First class treatment

5 out of 5 stars
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First class treatment. Friendly staff and comfortable surroundings.

— Vic R

Verified review (1547783) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Trying to improve what I have

4 out of 5 stars
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Had video consultation, really lovely but unfortunately, I cant go with them as I cant afford it. Hey, lets hope we win the lottery and I am straight to you.

— Anonymous

Verified review (1546076) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service, staff very professional and well organised.

— Harry Connolly

T47698 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Harry this is an awesome review thank you very much for taking the time to write this

Suzy and the team x

Review from Facebook

5 out of 5 stars
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Very good experience. The entire team was more than accommodating and extremely patient with me. Ollie was brilliant from start to finish and I would definitely recommend to anyone who wants a natural finish to their smile. 10/10

— Anonymous

T47662 Review left 5 years ago
This review complies with Facebook's policies.

Dental appointment

5 out of 5 stars
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Spot on clean and polish.

— Anonymous

Verified review (1546829) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Invisalign attachments appointment

4 out of 5 stars
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After having to wait a while before my appointment, I felt really rushed and wasnt given any advice regarding my new braces. I had to contact the dentist later in the day as I had problems with my retainer. Hopefully next time is less rushed. When I have spent so much money it seems a shame to feel like this! Normally I have

— Anonymous

Verified review (1545427) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Invislign checkup

5 out of 5 stars
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Another friendly welcome on my recent visit to Ollie & Darsh firstly from reception team. A warm welcome from my orthodontist Ollie and dental nurse. I was asked how I was, and I mentioned a problem I had with one tooth unrelated to my current Invisalign appointment. Ollie sorted it there and then. I was so pleased, I didn't have to ask or have to rebook for a different date & time. Thank you so much Ollie&Darsh much appreciated from one very happy client.

— Gaynor J

Verified review (1546684) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Catherine Ball

T47514 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Amazing 5* review thank you very much Catherine from Suzy and the team xx