Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

So gentle with me

5 out of 5 stars
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I just love Darsh in itself, she is a lovely lady and so kind and caring and she makes my day when I see her. I’m scared of needles and I went with Darsh because she is so gentle with me. She also corrected a good few things about my mouth, as I’m very fussy but she just wants me to walk out being happy… and that matters

— Audra J

Verified review (2331308) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent service as always

— Kathleen C

Verified review (2327152) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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I was really nervous having braces put on. Joanna Edwards was brilliant, putting me at ease, explaining everything

— Jackie A

Verified review (2326350) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had an emergency appointment - so pleased the team could see me so quick.
Seen by Paul today - really helpful advice and great service - thank-you. Iain

— Iain Miles

T343513 Review left 10 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much for your lovely review Iain ! We’re delighted to hear you had such a positive experience with us. It really means a lot to the whole team.

Review from Google

5 out of 5 stars
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I’ve not yet had any treatment but if the customer service is anytime go by I sure I’ll be pleased with the results. I find the service very professional, clear and considerate. I look forward to meeting them all .

— Enriqueta Carrasco

T343373 Review left 10 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is a lovely review and very much appreciated, thank you xx Suzy and the team

Friendly, efficient and prompt

5 out of 5 stars
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The staff at Ollie & Darsh and friendly, efficient and prompt. I get useful appointment reminders in the days before my appointment and the appointment itself starts and finishes on time. I cannot fault the work that they do.

— Anonymous

Verified review (2322911) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Look no further, book an appointment

5 out of 5 stars
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After years of worrying which dentist would suit me best, I decided to try Ollie & Darsh.
What a great decision that turned out to be. I had spent decades not really looking after my dental health and was, at 60 years old, paying the price. As a teenager I was viciously attacked which resulted in a crown having to be fitted on the NHS. The colour match was appalling to say the least so I spent most of my life not smiling naturally and hating to look at photographs of myself.. Ollie changed all that with porcelain veneers and, honestly, my life changed. I now attend Ollie & Darsh regularly as I have complete confidence in them.
No one could have been more paranoid than I was so, look no further, book an appointment and do it now.

— Jenny A

Verified review (2322599) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service, with thanks.

— Ann B

Verified review (2319023) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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I’ve had the best experience with Ollie & Darsh. From phone calls to reception to actual appointments. I’m nearing the end of my journey & the whole experience has been very personable. I’m so happy with my results. 5 stars all the way.

— Lorraine Howey

T339743 Review left 10 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Lorraine - Suzy and team O&D X X

Excellent

5 out of 5 stars
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Service and treatment are excellent.

— Giovanni C

Verified review (2317379) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Delighted with the treatment

5 out of 5 stars
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Great clinic, wonderful staff, delighted with the treatment I’ve undertaken with Ollie and Darsh.

— Louisa M

Verified review (2316040) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Best dental surgery around. Great service and staff. Thank you guys.

— Carl F

Verified review (2314726) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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Very professional and helpful

— Anonymous

Verified review (2312606) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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I am extremely happy with the way my treatment is progressing. Darsh is very professional and alway has time to talk to you if you have any concerns. The custumer service from all staff is excellent. I always receive a very quick response if I email or message the surgery. Would highly recommend.

— Sharon S

Verified review (2312547) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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I have experienced excellent care and practice with Ollie and Darsh. Historically, I've been very nervous going to the dentist, having had a few bad experiences. This can now be set aside. I found the team to be both professional, caring, and, importantly, to have the capacity to listen. I'm amazed that it's possible to have a painless and comfortable root canal procedure! It's expensive, but, if you can afford it, worth every penny.

— Louise H

Verified review (2312078) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and friendly

5 out of 5 stars
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Very efficient and friendly, and even discouraged as unnecessary my offer to spend money. Thank you.

— Charlie J

Verified review (2311039) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with the greatest of care

5 out of 5 stars
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Yet again a fantastic service. I'm filling this in on behalf of my wife, who has Dementia.
She was treated with the greatest of care and understanding. The receptionist was so helpful. Ollie, the dentist, was so professional and showed such care and empathy.

— Pauline R

Verified review (2309015) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Very impressed

5 out of 5 stars
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Treated with respect, professionalism and courtesy as usual. Met Dentist Paul for the first time on my visit and was very impressed.

— Anonymous

Verified review (2309001) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Simply fantastic

— Anonymous

Verified review (2307019) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All done painlessly

5 out of 5 stars
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I had to have an extraction and addition to a partial denture. I was very nervous but my dentist, Paul, was so good! Very calm, takes his time to explain procedures and after care, he really put me at my ease and it was all done painlessly. All the staff are lovely from my hygienist, Scott, the receptionists, hi Carol, and the dental nurses. Cannot recommend this practice highly enough.

— Janet B

Verified review (2305180) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars