Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

My recent appointment

5 out of 5 stars
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Today’s appointment was very streamline. Minimal waiting and Scott who carried out my hygiene treatment is amazing. Always encouraging and a comfortable experience when treatment is carried out.

— Anonymous

Verified review (1538453) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic experience

5 out of 5 stars
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I went to Ollie & Darsh after my regular dentist wasn’t listening to my concerns and didn’t share my vision for what I wanted. I could not be happier with my results so far. Efficient surgery with appointment times that suit my schedule. Always very friendly and put you at ease when having treatment.

— Anonymous

Verified review (1538149) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and soothing manner

5 out of 5 stars
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Having not been able to get to the dentist for over a year due to lockdown and shielding I was more than happy to have a catch up appointment (with Ollie) to check that everything was okay. I was worried about needing a filling but was assured that my teeth were fine and that they just needed a cleaning which was booked in straight after my appointment. My mother, after seeing the care and attention I received from all staff, has decided to get her dental care at Ollie and Darsh. My decision to start going to Ollie and Darsh was one of the best I had ever made. I was terrified of the dentist for 30 years and they got me over that fear. I was worried that after a year of not going for an appointment that my apprehension may have returned but the calm and soothing manner of the staff reminded me of just how brilliant my previous appointments had been and the fear failed to show up.

— Lisa B

Verified review (1538017) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional I was scared of going they made me feel at ease and very welcome

— Mark Silcock

T43278 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Mark thank you so much for a 5* review of our free consultation. It was lovely to meet you

Kind regards

Suzy x

Recent dental appointment

4 out of 5 stars
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Was great to speak to one of the staff. They listened to what my concerns were and explained a few different options available. There was no pushy sales pitch and I have booked in for a further consultation.

— Anonymous

Verified review (1537496) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Excellent, as always

5 out of 5 stars
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Always so friendly, professional and an absolute pleasure to deal with, thank you

— Sally G

Verified review (1537450) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Felt COVID safe

5 out of 5 stars
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Felt COVID safe with your processes in place, staff friendly. Scott my dental hygienist always makes me feel at ease, he’s friendly, professional and does a great job.

— Anonymous

Verified review (1537505) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very welcoming

5 out of 5 stars
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Very efficient and professional. Felt At ease with Covid-19, all sterile and hygienic.
Everyone I’ve seen was welcoming.

— Anonymous

Verified review (1537246) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Can’t beat it

5 out of 5 stars
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The standard of service you get from O&D is another level. I actually look forward to every visit.

— Danny C

Verified review (1537149) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Zoom lighting

5 out of 5 stars
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Great practice and my treatment flew by. I was a little nervous but was made to feel comfortable and at ease. Highly recommend this practice to anyone.

— Anonymous

Verified review (1537140) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Facebook

5 out of 5 stars
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Can’t beat a visit to Ollie and have a chat with Suzy. Best dentist around by far

— Anonymous

T43123 Review left 5 years ago
This review complies with Facebook's policies.

As always amazing service

5 out of 5 stars
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As always amazing service, Daz truly does look after his clients. I've been a client here for ten years now and cant fault the place.

— Anonymous

Verified review (1536718) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was looked after very well

5 out of 5 stars
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Once again, very quick and efficient, I was in and out in under 20 minutes, everything was explained and I was looked after very well.

— Stephen F

Verified review (1536709) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Always patient centered

5 out of 5 stars
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Darsh and her team of nurses were lovely throughout my treatment and always patient centered.

— Anonymous

Verified review (1536665) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First Invisalign fitting

5 out of 5 stars
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A very quick and informative appointment. Darsh fitted my first set of aligners and provided great advice for going forward. Can’t wait to see the results.

— Anonymous

Verified review (1536589) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Great service

— Anonymous

Verified review (1536575) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

So calming and very helpful

5 out of 5 stars
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Care and attention given, so calming and very helpful.

— Diane B

Verified review (1536452) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Dental appointment

5 out of 5 stars
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Informative

— Sarah C

Verified review (1536374) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Where an individual smile REALLY does matter !!!! A place of excellence and professionalism... been my dentist for years and wouldn’t feel comfortable to go anywhere else . Always striving to offer the best with a truly personal touch ! Yes it’s a private practice in the heart of the city and yes you do get what you pay for.... and yes I do travel to visit them as I couldn’t imagine going anywhere else ... for me your teeth are so important and it’s a very intimate service when dealing With your mouth and should only be treated by true professionals with experience and passion for their jobs .... I recommend Ollie and Darsh every time

— Sabrina Malik

T42854 Review left 5 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Sabrina we are delighted with your review, thank you so very much x

Top class

5 out of 5 stars
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Top class. Sam was professional as ever offering great advice for cleaning and status of my teeth. Amanda super and highly efficient always says hi and gets me organised.

— David V

Verified review (1536150) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars