Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Smile aligners

5 out of 5 stars
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A very reassuring experience today for my first appointment with Kayleigh for my ‘smile aligners’.

— Anonymous

Verified review (2304539) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always, a friendly professional service, from the ladies on reception to the full medical team taking care of you. All in first class surroundings in the heart of the city.

— Steven Segal

T329677 Review left 11 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is lovely Steven, thank you very much - Suzy x

Review from Google

5 out of 5 stars
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A 5 Star service
friendly professional
I always feel like iam in safe hands
Helpful and friendly staff

— Ali Riley

T328989 Review left 11 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you to our very good friend, Alison x x x Suzy and team 0&D

Treats me with respect

5 out of 5 stars
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Hygiene appointment with Scott. Always very pleased with Scott, he is friendly, professional, knowledgeable, treats me with respect & always discusses treatment options, what’s good, how to improve.

— Janice B

Verified review (2293380) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Everyone is so nice

— Audra J

Verified review (2292799) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Organised and thorough

5 out of 5 stars
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Ollie & Darsh were/are professional, organised and thorough - both the front of house team and the dentist and dental nurse I saw. Making an appointment was easy and they were anxious to accommodate any preferred times or days. This was an initial exam prior to treatment and it was very thorough and accompanied by explanations of each part of the exam and recommendations for continuing oral/dental health. The explanation of the reason, timing and costs of suggested follow-up treatment was clear and the difference between issues that should be done sooner and those that could be dealt with in the future explained.

— Anonymous

Verified review (2291853) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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I had an appointment with Mr Paul Webster, I was made to feel at ease as I had not been to the dentist in a while. Was very happy with the consultation and service. Would highly recommend.

— Anonymous

Verified review (2289670) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Always polite and informative

— Anonymous

Verified review (2289668) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Charlene Dermott

T323761 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Another excellent 5 star review, thank you x x

Great service

5 out of 5 stars
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Great service, friendly team

— Robert W

Verified review (2288179) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My hygienist is amazing

5 out of 5 stars
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Sam my hygienist is amazing. Gave me the best clean and pain free.

— Joan W

Verified review (2288053) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service

— Anthony T

Verified review (2286936) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

All the staff are lovely

5 out of 5 stars
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Been going to Ollie & Darsh for years and I've never had a bad experience. All the staff are lovely, friendly and will always put you at your ease. I would like to give a personal shout out to Carol, the Receptionist, and Scott, the Hygienist, who I have dealt with over the years. Lovely manner and attitude. I would recommend this dental practice to anyone.

— Janet B

Verified review (2286185) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Always the best!

— Josh Blewett

T321736 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Josh - thank you very much. Suzy and team O&D xx

Review from Google

5 out of 5 stars
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I’ve been with this dentist for a few years now, and wouldnt go anywere else. Had a tooth extraction today, my dentist Ollie as usual made me feel relaxed and comfortable, would definatly recommend to my friends, thanks Ollie and the team 😁

— Debbie Williams

T320807 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Lovely review - very much appreciated Debbie x x x

Excellent care

5 out of 5 stars
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Excellent care and treatment by highly professional and courteous staff

— Kim G

Verified review (2282783) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An urgent appointment

5 out of 5 stars
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Excellent service, I called yesterday due to having pain and today the team were able to give me an urgent appointment, many thanks

— Ann B

Verified review (2282618) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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Was in the dentist's chair within an hour of ringing.

— Anonymous

Verified review (2281467) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

2 out of 5 stars
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Waited 35 minutes to be seen with no updates on timeframes

— Anonymous

Verified review (2275912) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Neither good nor poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This dentist is probably the best I've been to. The reception staff are really nice and friendly and the dentist are really good. They're is no upselling just brilliant dentistry and as for the hygienist I nearly fell asleep getting my teeth cleaned, unlike my last dentist where it was unbearable. The prices are very reasonable too . I thoroughly recommend them.

— Eileen Croft

T315889 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Eileen your feed back is very much appreciated by the team x