Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Helpful and proactive

5 out of 5 stars
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When going for dental appointments, Ollie is always fun, respectful at the same time, he knows how to set the balance by putting me at ease professionally. Additionally Jo on the front desk is always helpful and proactive, thank you. Chan

— Anonymous

Verified review (2271259) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A first class practice

5 out of 5 stars
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Efficient, friendly and caring, everything you would expect from a first class practice

— Anonymous

Verified review (2270598) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Great advice

5 out of 5 stars
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Usual good service from O&D
Great advice from hygienist Sam. Thanks.

— Markus M

Verified review (2268584) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Ollie and all the team are friendly and provide a great service

— Lorenzo Sperillo

T304894 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Lorenzo x x Suzy and team O&D

Review from Google

5 out of 5 stars
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Staff are amazing, always so friendly and make you feel as ease. So glad I went with them for my braces! X

— Chloe Davies

T304197 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Chloe - Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience with us. It really means a lot to the whole team.

Excellent care and treatment

5 out of 5 stars
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Friendly, professional and courteous staff, excellent care and treatment. I would highly recommend.

— Kim G

Verified review (2263430) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Considerate

5 out of 5 stars
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I appreciate that I got to see the doctor so quickly, even without an earlier booking. The doctor was considerate and explained the problem as well as wrote a prescription for antibiotics.

— Evi S

Verified review (2263332) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I started with the Invisalign brace which took just over a year, I now have my composite bonding. I just want to say how fantastic the team are at Ollie and Darsh from start to finish it’s been amazing they make you feel so at easy, I want to thank Paul Webster for making all this such an incredible experience I love my new teeth and Suzy for the support when needed reception staff and the dental nurses they are all fantastic Ollie and Darsh too thank you guys truly remarkable

— Alan

T302630 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much Alan for your lovely review! We’re delighted to hear you had such a positive experience with us. It really means a lot to the whole team.

Amazing service

5 out of 5 stars
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Really nice staff, good prices and amazing services, I’m very happy with my teeth!

— Anonymous

Verified review (2259542) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Another fantastic appointment

5 out of 5 stars
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I just had another fantastic appointment with the hygienist at Ollie & Darsh. Scott is always warm and welcoming, making me feel at ease right from the start. He and his assistant are attentive and considerate, ensuring I have breaks whenever I need them.
The warm reception from Carol and the rest of the front desk team adds to the overall positive experience. It’s also comforting to receive a personal check-in from Ollie, Darsh, or Suzy during my visits.
I've built a great deal of trust in this dental practice, and I can confidently recommend them for their exceptional dentistry and genuine caring attitude. Thank you for everything!

— Julie J

Verified review (2256233) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Karen Lyons

T300576 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much for your lovely 5* review! We’re delighted to hear you had such a positive experience with us. It really means a lot to the whole team.

Review from Google

5 out of 5 stars
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We visited this dental practice to follow up on my wife’s Invisalign treatment, which she had started abroad. Dr. Ollie was incredibly honest and professional in explaining that their practice offers a different type of aligners and not the exact Invisalign treatment she previously received.

He kindly recommended that we first look for a dentist who specializes in the same Invisalign treatment to continue her care and helped us find one. If that wasn’t possible, he offered to start a new treatment plan from scratch. I really appreciated the thorough explanation he provided about my wife’s situation. It was clear he had our best interests in mind.

What truly stood out was that Dr. Ollie refunded us for the consultation, saying it wouldn’t be fair to charge us for a consultation that wouldn’t lead to treatment at his practice. Overall, we felt very comfortable with Dr. Ollie. His honesty, clarity, and professionalism make him one of the best, and we truly appreciate that.

— Yasser Ashmali

T298620 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much for your feedback back on the transparency you received whilst visiting Ollie and Darsh . Kind regards Suzy xx

Highly recommend

5 out of 5 stars
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Had a great experience today at Ollie & Darsh. We have been going for a couple of years now - They are always very helpful and efficient. Paul the dentist is very kind and patient - even with a nervous patient like me. Took the time to explain everything, we weren’t rushed in or out. We will continue to use them and highly recommend this practice.

— Anonymous

Verified review (2250126) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Last appointment today with Ollie, what an amazing dentist, so easy to chat to and Ollie explained various options to me for treatment at my initial appointments, no pressure either from start to finish.
I went with Sparks aligners for (10 months) and an implant too was required after a baby tooth (50 years old) was finally feeling loose, teeth today look and feel amazing and I have my smile back. Thank you all at O&D, service was incredible from start to finish, from Ollie, Richard, Darsch & to all the staff who care for you along the way, so much after appointment care that really makes you feel great. Wouldn’t hesitate to recommend Ollie & Darsch , service, treatment and advice was fantastic 🤩

— Alison Jones

T295737 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is great feed back thank you Alison it means a lot to all of us - Suzy x

Friendly and efficient

5 out of 5 stars
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The reception staff are very friendly and efficient. My waiting time was minimal, and my dentist, Darsh very professional and explained everything clearly. I felt Darsh definitely had the patient's best interests at heart.

— Christopher E

Verified review (2245871) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always friendly and welcoming, great service

— Liam Hickey

T295403 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

We truly appreciate this Liam, thank you x Suzy and team O&D x

Review from Google

5 out of 5 stars
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A visit to the dentist is not something we particularly look forward to but was immediately put at ease when I came into surgery to a pleasant 'office' setting with nice seating area, receptionists are really friendly and I didn't need to wait long to be taken into treatment room by Ollie he was fairly relaxed and he explained what would happen throughout the dental assessment have had a couple of negative experiences at the dentist so was feeling a little anxious so we just chatted through process had a few x rays and photos taken of my mouth discussed treatment plan in detail costs was reasonable so have booked for extraction and feel confident that they will do everything possible to make. experience as comfortable as possible
I felt I was treated as a person and not just another mouth on a treatment list so if you're feeling anxious bout going to dentist I would certainly recommend them!

— Nixx6

T295404 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much for a wonderful review of our initial clinical assessment - kind regards Suzy and team O&D x

Review from Google

5 out of 5 stars
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We’ve been going to Ollie and Darsh for 3 years and always have a great experience. The team is friendly, professional, and detail-oriented. Booking is easy, they send helpful reminders, and the location is super convenient. Highly recommend!

— sonia verma

T292785 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for writing this review Sonia it is truly appreciated by all of the team xx Suzy xx

Perfect experience

5 out of 5 stars
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Perfect experience from start to finish. Would definitely recommend- everyone was lovely and everything was very well explained! So happy with my results.

— Kate W

Verified review (2240250) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Lovely staff

5 out of 5 stars
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Lovely staff, made me feel at ease

— Denise R

Verified review (2240220) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient