Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Super efficient and excellence service again.

— John Mac

T291082 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for sharing the positivity John - Glad you are happy this is very much appreciated. Suzy and team O&D

Great treatment

5 out of 5 stars
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Great treatment from Darsh as always. Thank you for taking good care of me today.

— Anonymous

Verified review (2234963) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very good job by Scott

— Anonymous

Verified review (2234512) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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Great...as usual, lovely staff.

— Sarah L

Verified review (2233539) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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Hi I didn’t want to leave a review on google as there are some negatives
Overall the service and team were great. Just an issue with time.
I always choose the first appointment so not to eat into my busy schedule. My appointment was 8.45 with the dentist and 9.00 with the hygienist it was nearly 9.15 and I asked the desk if there would be time to do both. The receptionist kindly got the hygienist to see me first and then the dentist. This made me late for my business appointments.

— Robert W

Verified review (2225264) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Hygienist appointment

5 out of 5 stars
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Another excellent visit to Sam, Hygienist at Ollie & Darsh. Always a pleasure, staff so friendly and helpful

— Eileen S

Verified review (2229345) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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I went for my regular 6-monthly check-up and arrived exactly on time. After a few minutes, no more than that, I was having my teeth cleaned and polished, and it may have been my imagination, but this seemed even more thorough than usual. Once that was complete, I went down to see Darsh, who did some very fine work [ Fine in both senses of the word ] trimming down a slightly oversized filling so that there was enough space to floss more easily. Once back at reception, I booked an appointment for 6 months ahead for my next check-up. Arriving home, I found an email awaiting with the time and date of that appointment. What more can I say? Things ran as smoothly as ever they do in my experience.

— Leslie C

Verified review (2229382) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had a scrape and polish today. Really pleased with results. Dentist was very professional and supportive.

— Pamela Jones

T287519 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Pamela thank you for giving us a positive review on our hygiene services, we appreciate your time. Suzy and team O&D

My teeth look and feel fabulous

5 out of 5 stars
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I attended for my hygiene appointment. Scott is amazing, actually makes this experience enjoyable! My teeth look and feel fabulous. Thank you

— Anonymous

Verified review (2224131) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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First time at this dentist so was very nervous. But once inside I was welcomed in by their lovely staff. I was seen by a lovely dentist who reassured me I was going to be fine, he talked me through everything he was doing which made me feel unnerved. I really would recommend this dentist

— Anonymous

Verified review (2209326) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient & knowledgeable

5 out of 5 stars
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Smooth, efficient & knowledgeable, giving various treatment options

— Steffi W

Verified review (2215872) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Great staff

5 out of 5 stars
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Lovely dentist, staff are all great

— Anonymous

Verified review (2214984) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

1 out of 5 stars
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Bit disappointed as I was quoted £200 for top/bottom retainers when booking my appointment. Just had scan and told it’s £300 I find this unacceptable

— Karen H

Verified review (2205770) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 1 out of 5 stars

Well looked after

5 out of 5 stars
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Great experience. Well looked after. Explained what I wanted, all questions answered.

— Jonathan D

Verified review (2212007) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very precise

5 out of 5 stars
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Very precise and professional

— Anonymous

Verified review (2211448) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and polite

5 out of 5 stars
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The staff are always friendly and polite.

— Anonymous

Verified review (2210788) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The customer service was amazing and the dentist fixed the problem. Thank you

— Deborah Winstanley

T275357 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

It was and is a pleasure to help Deborah
Xx

Review from Google

5 out of 5 stars
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Very professional,knowledgeable friendly felt very comfortable talking about my procedure would recommend highly

— Stephen McGrath

T275109 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Stephen this is lovely review, thank you very much. Suzy and team O&D x

Quick, easy

5 out of 5 stars
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Appointment was on time and the work done was quick, easy and of a high standard.

— Anonymous

Verified review (2209271) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing end result following a course of treatment at Ollie & Darsh. The service, attention and professionalism, provided by the welcoming staff exceed expectations. Highly recommended!

— William Hardaker

T274679 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This review is so nice to read and very much appreciated, thank you William.

Suzy and team O&D x