Working Feedback

Prescot House Dental Practice

3 High Street, Prescot, Merseyside, L34 3LD

Excellent rating from 2039 reviews

5 out of 5 stars

+ 330 reviews from Google 2369 total reviews

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Latest Reviews by Working Feedback

Friendly and efficient

5 out of 5 stars
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Very friendly and efficient

β€” Anonymous

Verified review (2425611) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

First class

5 out of 5 stars
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Every part of my appointment was first class. A friendly and professional welcome at reception. Appointment was on time and the dentist and assistant were excellent.

β€” Steven T

Verified review (2425588) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

I felt very comfortable

5 out of 5 stars
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The staff were very friendly and explained everything that was happening, I felt very comfortable

β€” Anonymous

Verified review (2425584) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Best dentist I have been to. Genuinely accommodating as I am nurodivergent and they have taken that into account.
They are very well priced and very professional.

β€” Paul Bosworth

T411281 Review left 4 weeks ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Had no appointment went in was seen straight away thank you all so much 😊😊

β€” Jacqueline Jones

T411282 Review left 4 weeks ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely friendly dental practice.

Premalatha Sekar is an excellent dentist she
listened to all my dental worries and concerns. Premalatha discussed in detail a number of options I had, together we agreed a satisfactory care plan.
Great service!

β€” gillian graham

T411283 Review left 4 weeks ago
This review complies with Google's policies.

Brilliant

5 out of 5 stars
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The dentist and dental assistant I saw were brilliant and so helpful.

β€” Anonymous

Verified review (2423396) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Friendly

5 out of 5 stars
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Friendly and polite.

β€” Anonymous

Verified review (2423384) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Very good

5 out of 5 stars
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The treatment I received was very good

β€” Richard B

Verified review (2422924) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

4 out of 5 stars
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Quick check up

β€” Anonymous

Verified review (2422839) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Friendly

β€” Anonymous

Verified review (2420914) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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I can’t praise this dental practice enough, the reception staff greet you with a smile and are very welcoming, My dentist Mr Arun Bansal is amazing he is calming, caring and friendly he is willing to listen to your concerns and will answer all your questions and gives excellent advice, he is the best dentist I’ve ever had

β€” Janine Smith

T406598 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Jean Flynn

T406211 Review left 1 month ago
This review complies with Google's policies.

Reply from Prescot House Dental Practice

Thank you so much for your 5-star review Jean Flynn! We really appreciate you taking the time to share your experience at Prescot House Dental Practice. πŸ’™

First class

5 out of 5 stars
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Mr Bansal is always courteous and efficient. The service he provides is always first class.

β€” Stephen E

Verified review (2416793) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Good appointment

5 out of 5 stars
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As always my dental appt was good. Talked about what was happening and why. Reception staff are nice and helpful.

β€” Anonymous

Verified review (2415482) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

My appointment

5 out of 5 stars
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Made me feel relaxed as I do have a fear of getting locked jaw.

β€” Julie M

Verified review (2415474) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Exceptional care

5 out of 5 stars
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I was treated with exceptional care and a high degree of competence - thank you.

β€” Anonymous

Verified review (2415440) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Quick and friendly

5 out of 5 stars
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Really quick and friendly

β€” Stephen B

Verified review (2414935) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” robert shard

T404326 Review left 1 month ago
This review complies with Google's policies.

Reply from Prescot House Dental Practice

Thank you so much for your 5-star review robert shard! We really appreciate you taking the time to share your experience at Prescot House Dental Practice. πŸ’™

Explained the treatment

5 out of 5 stars
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Dentist explained the treatment and what would need to happen if the filling did not hold. He is always very polite and friendly.

β€” Margaret L

Verified review (2413890) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS