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Prescot House Dental Practice

3 High Street, Prescot, Merseyside, L34 3LD

Excellent rating from 2047 reviews

5 out of 5 stars

+ 335 reviews from Google 2382 total reviews

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Latest Reviews by Working Feedback

Friendly, professional

5 out of 5 stars
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Very professional service, friendly staff, 10 out of 10.

— Paul P

Verified review (2124566) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service, couldn't have done any better.

— Anonymous

Verified review (2124449) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Prescot House Dental Practice

5 out of 5 stars
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I'm happy with the treatment I received today, thanks so much.

— Anonymous

Verified review (2124311) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent dentist

5 out of 5 stars
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Treated with kindness and care as an extra emergency patient. Staff and dentist all excellent. Thank you.

— Victoria T

Verified review (2124205) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough, friendly and reassuring

5 out of 5 stars
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Yasmin was very thorough, friendly and reassuring. She kept me informed throughout the appointment and I was extremely impressed with her professionalism. I would appreciate it if this feedback could be passed on to her.

— Mark F

Verified review (2124180) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Best dental care

5 out of 5 stars
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Excellent customer service - best dental care given.

— Anonymous

Verified review (2124175) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very efficient

5 out of 5 stars
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Very efficient and on time.

— Caroline B

Verified review (2124136) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service, quick and efficient, 5 star

— Phillip R

Verified review (2124055) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
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The staff were absolutely lovely and very, helpful. No complaints there.
During the check up however I informed my dentist that I had a chipped tooth. She had a look and then proceeded to book me in for a filling and did not carry out the rest of the checkup. I still paid for the check up but essentially was only given a Quick Look. I don’t know if this is standard procedure if a chipped tooth is found but it felt abrupt.

— Lewis M

Verified review (2122377) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Prescot House Dental Practice

4 out of 5 stars
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The reception staff rang me a few days prior to my 11:00 appointment, asking me to change to 10:40, which I agreed to and arrived promptly for. I was sat in the waiting room until being called through to surgery at 11:25 !
The hygienist apologised, explaining that he nor his assistant had been informed of any changes. Not a great start.
The rest of the experience was excellent. Mr. Marquez did a really great job with both assessment and treatment of my dental issues. He and Karen his assistant took great care of me.
I’ve been a client of the dental services in this surgery for almost sixty years. It’s good to know that after the few experiences I’ve had with the latest incumbent providers have been on the whole quite satisfactory. Today’s mix up notwithstanding.

— Gordon C

Verified review (2122064) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Always treated with respect

5 out of 5 stars
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Always treated with respect. All the staff are friendly & helpful. Everywhere is clean & tidy.

— Vivienne F

Verified review (2121864) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Excellent service.

— Clare H

Verified review (2121801) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, welcoming, knowledgeable

5 out of 5 stars
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The dentist who provided my treatment was very friendly, welcoming, knowledgeable, informative and thorough. It was very pleasant since I have fears of going to the dentist!

— Anonymous

Verified review (2121574) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Prescot House Dental Practice

5 out of 5 stars
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Sorted quickly and professionally.

— Barbara M

Verified review (2121556) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
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Great service.

— Anonymous

Verified review (2121491) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful and informative

5 out of 5 stars
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Efficient service.
Helpful and informative clinicians.

— Anonymous

Verified review (2121349) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very attentive

5 out of 5 stars
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The treatment was explained clearly, the gentleman was very attentive and made me feel comfortable. Thanks.

— Michael K

Verified review (2120883) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Considerate and patient with me

5 out of 5 stars
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Highly recommend, polite, patient and no issues. As a person who is very nervous of any dental work, the dentist was considerate and patient with me.

— Robert P

Verified review (2120764) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Appointment for filling.

— Anonymous

Verified review (2120193) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Informative

5 out of 5 stars
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Service was good. Informative.

— Paula C

Verified review (2120078) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Prescot House Dental Practice? 5 out of 5 stars