Working Feedback

Prescot House Dental Practice

3 High Street, Prescot, Merseyside, L34 3LD

Excellent rating from 2047 reviews

5 out of 5 stars

+ 335 reviews from Google 2382 total reviews

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Latest Reviews by Working Feedback

Friendly

5 out of 5 stars
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Friendly and polite.

— Anonymous

Verified review (2423384) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Very good

5 out of 5 stars
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The treatment I received was very good

— Richard B

Verified review (2422924) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

4 out of 5 stars
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Quick check up

— Anonymous

Verified review (2422839) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Friendly

— Anonymous

Verified review (2420914) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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I can’t praise this dental practice enough, the reception staff greet you with a smile and are very welcoming, My dentist Mr Arun Bansal is amazing he is calming, caring and friendly he is willing to listen to your concerns and will answer all your questions and gives excellent advice, he is the best dentist I’ve ever had

— Janine Smith

T406598 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jean Flynn

T406211 Review left 1 month ago
This review complies with Google's policies.

Reply from Prescot House Dental Practice

Thank you so much for your 5-star review Jean Flynn! We really appreciate you taking the time to share your experience at Prescot House Dental Practice. 💙

First class

5 out of 5 stars
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Mr Bansal is always courteous and efficient. The service he provides is always first class.

— Stephen E

Verified review (2416793) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Good appointment

5 out of 5 stars
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As always my dental appt was good. Talked about what was happening and why. Reception staff are nice and helpful.

— Anonymous

Verified review (2415482) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

My appointment

5 out of 5 stars
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Made me feel relaxed as I do have a fear of getting locked jaw.

— Julie M

Verified review (2415474) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Exceptional care

5 out of 5 stars
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I was treated with exceptional care and a high degree of competence - thank you.

— Anonymous

Verified review (2415440) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Quick and friendly

5 out of 5 stars
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Really quick and friendly

— Stephen B

Verified review (2414935) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— robert shard

T404326 Review left 1 month ago
This review complies with Google's policies.

Reply from Prescot House Dental Practice

Thank you so much for your 5-star review robert shard! We really appreciate you taking the time to share your experience at Prescot House Dental Practice. 💙

Explained the treatment

5 out of 5 stars
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Dentist explained the treatment and what would need to happen if the filling did not hold. He is always very polite and friendly.

— Margaret L

Verified review (2413890) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Very pleasant experience

5 out of 5 stars
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Had a very pleasant experience in the dentist yesterday, Macy and Sabina make a good team.

— Anonymous

Verified review (2413805) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Fantastic service friendly very professional was a little bit uncomfortable at times but no pain 2 teeth out and deep clean see you in 6 months

— Jeff Hughes

T403328 Review left 1 month ago
This review complies with Google's policies.

Excellent dentist

5 out of 5 stars
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Excellent dentist, procedures explained fully before, during and after treatment
Very professional

— Anonymous

Verified review (2413435) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Quick and easy

5 out of 5 stars
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Had my check up. (Made my own booking online in my own time which was convenient). Quick and easy. Premalatha was very pleasant and helpful.

— Paulette S

Verified review (2413060) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Always a good experience, friendly n efficient

— Mark Sweeney

T402665 Review left 1 month ago
This review complies with Google's policies.

Great, very thorough

5 out of 5 stars
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We attended today for our routine 6 month check ups with Parsa Nemati. As usual he was great, very thorough and helpful with advice.

— William M

Verified review (2412702) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Caring and understood my fear

5 out of 5 stars
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So relieved they could see me within 3hrs of calling for an emergency appointment. Tooth extracted and on the road to recovery. Very caring and understood my fear, and helped to ease my nerves. Thank you so much

— Anonymous

Verified review (2412592) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private