Verified review (2485995)
Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of Llandudno Smiles?
Review from Google
Good patient focused service!
— Paul Luckock
T455543
Review left 3 days ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you for leaving us this five star review. We pride ourselves on eexcellent patient service and care so are so happy to see you have given us this rating
Outstanding
Customer care and professional knowledge are outstanding.
The family practice's care is over and above any other as it operates with true, honest Christian values. Excellence is their motto, excellence is the result.
— Anonymous
Verified review (2483388)
Review left 5 days ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your lovely feedback. We really appreciate your kind words and continued support.
Overall, how was your experience of Llandudno Smiles?
The staff are delightful
Visited Llandudno Smiles today for a check up and to see the Hygienist - all the staff are delightful: Elvis the dentist, the Hygienist, Dental Nurses and Ella the receptionist. They are always pleasant and very helpful
— Noella R
Verified review (2483302)
Review left 5 days ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your lovely review Noella! we're so pleased you had a great experience with the team. We look forward to seeing you again soon.
Overall, how was your experience of Llandudno Smiles?
Fantastic staff
The most amazing place. I walked in today to make an appointment and got seen a couple of hours later. The staff are fantastic.
— Anonymous
Verified review (2482568)
Review left 6 days ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your review. We're so pleased we could get you seen so quickly. We appreciate your kind words.
Overall, how was your experience of Llandudno Smiles?
Friendly and efficient
On time, friendly and efficient.
— Ralph H
Verified review (2482187)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you, Ralph! We really appreciate your kind feedback and are pleased you had a great experience with us.
Overall, how was your experience of Llandudno Smiles?
Friendly, good advice
Very friendly, good advice given, staff polite and helpful.
— Anonymous
Verified review (2481803)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Llandudno Smiles
Thank you for your feedback. We're so pleased you had a positive experience with our team.
Overall, how was your experience of Llandudno Smiles?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
1st visit and felt looked after from reception to dentist, lovely staff eased my fears
— John Hughes
T451354
Review left 2 weeks ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you, John. We're so pleased our team made you feel at ease and well looked after.
Great
Great service.
— Susan D
Verified review (2476552)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Llandudno Smiles?
Great dentist
Just had a super filling from Elvis, great dentist!
— Anonymous
Verified review (2473674)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Llandudno Smiles?
Review from Google
Fantastic as ever .. Carmen, Elvis and the team are just the best .. thanks so much
— jan burton
T446184
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Llandudno Smiles
This is so lovely to hear we always want to give out patients the very best service. Thank you so much for leaving such a lovley review.
Review from Google
This person left a star rating but no comment.
— Helen Williams
T446185
Review left 3 weeks ago
This review complies with Google's policies.
Review from Google
Fabulous service and lovely staff excellent dental practice 😀.
— David Breeze
T445987
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you so much for leaving us this lovely review, as a practice we always strive to make sure our patients are happy and well looked after.
Review from Google
Fantastic professional service. Friendly, supportive and clinically excellent.
— Helen Bucke
T445988
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you, Helen, for your kind words and 5-star review. We're delighted to hear you had such a positive experience and truly appreciate your support. We look forward to welcoming you back to Llandudno Smiles!
They did an excellent job
I had my tooth filled at Llandudno Smile. They did an excellent job, and their prices were much more affordable than other dental practices.
— Sharmin Z
Verified review (2468991)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Llandudno Smiles?
Review from Google
Took great care off as usual always the case. Very professional and reassuring team.
.
— Gareth Owen
T442308
Review left 1 month ago
This review complies with Google's policies.
Reply from Llandudno Smiles
thankyou for taking the time to leave us a kind review
Review from Google
Dan did a great job putting in my first Insert to replace a broken Crown. Found the treatment very straightforward. Not too unpleasant and nothing like the original crowns and root cannel I had in the 90’s. Recommended….
— Tim Holden
T441771
Review left 1 month ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you Tim for taking the time to leave us a kind review
Review from Google
This person left a star rating but no comment.
— andrea tibbatts
T440939
Review left 1 month ago
This review complies with Google's policies.
Reply from Llandudno Smiles
thank you for leaving us five stars
Review from Google
Thank you for the patience, kindness & understanding shown at my hygenist appointment today x
— Marion Sherrington
T438879
Review left 1 month ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you for this kind review, Marion! We look forward to seeing you again :)
Appointment
The lack of flexibility with opening hours is becoming a real problem. There is the option of booking Saturday appointments but these aren't available for August or September and it isn’t possible to book further ahead at the moment. Taking time off work for routine dental check ups isn't an option with some employers and the opening hours of Llandudno Smiles don’t accommodate this when the last dental check up appointment is 1615hrs.
One later evening/early morning and/or the option of booking appointments on a Saturday morning would allow all paying clients to maintain regular dental check up appointments.
— Anonymous
Verified review (2461444)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you for your feedback. We appreciate that appointment flexibility is important and are continually reviewing our availability to meet the needs of our patients, Saturday appointments are offered where possible but we will take your comments regarding evening appointments into consideration. We already open at 8:30am and offer lunch time appointments as well as some later appointments up to 6/6:30pm where possible.
We also need to consider staffing availability and the number of patients requiring these appointments when reviewing our opening hours. We apologise that we were unable to accomodate your needs on thos occasion and appreciate your feedback.
Overall, how was your experience of Llandudno Smiles?
