Nice people but £218 for a filling.
Prices have increased ridiculously.
Included £88 for emergency appointment which I had to wait 6 days for!
What a shame.
— Anonymous
Verified review (2326472)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your recent experience did not meet your expectations.
We understand that treatment costs and waiting times can be frustrating, especially when you're in discomfort. Our fees reflect the clinical time, materials and resources required to provide safe and high-quality care, but we appreciate that any increase can feel significant. We also regret that you had to wait for your emergency appointment-this is certainly not the experience we aim to provide, and we are actively working to improve our availability.
If you would be willing, we'd really appreciate the opportunity to discuss this with you directly so we can review your visit in more detail and address your concerns. Please contact the practice team, and we'll be happy to help.
Thank y ou again for your feedback, and we hope to have the chance to restore your confidence in our service.
Overall, how was your experience of Llandudno Smiles?
Lovely!
Lovely like always. Thank you Carmen and the team!
— Anonymous
Verified review (2320630)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
“Thank you so much! We truly appreciate your kind words. I’ll make sure Carmen and the team see this — it means a lot to all of us!”
Overall, how was your experience of Llandudno Smiles?
My appointment
Always friendly and patient with me and are very skilled.
— Amanda L
Verified review (2318280)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind words! We're glad to hear your appointment went well. Our team always aims to be friendly, patient, and skilled, and it’s wonderful to know that came through.
Overall, how was your experience of Llandudno Smiles?
My recent appointment
I had a very pleasant appointment with Carmen for my first tooth extraction. She made me feel very at ease and comfortable.
— Anonymous
Verified review (2318102)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind words! We’re so glad to hear that Carmen helped make your first tooth extraction a comfortable and positive experience. We’ll be sure to share your feedback with her — she’ll be delighted to know she made you feel at ease.
Overall, how was your experience of Llandudno Smiles?
Review from Google
This dental practice really is the goto. From receptionist through to the excellent caring dentist and staff. They care.
If you are nervous of dentistry, don't be, this team look after you.
Prices are good and up-to-date equipment make it a worthwhile experience.
My recommendation
— Howard Baker
T338966
Review left 9 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Hi thank you for taking the time the time to leave us a lovely review. We are pleased to hear you are happy with the service you've received.
Review from Google
I can't thank everyone at Llandudno Smiles for their help. Tooth ache when you have just arrived on holiday isn't fun. The receptionist managed to get me in the next day and Carmen and her assistant worked really hard to make my tooth extraction as painless as possible. I would recommend them highly to anyone. Thank you all again, I hope I can now enjoy Llandudno like we usually do.
— Pat Wild
T338359
Review left 9 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you so much for taking the time to leave us such a lovely five star review. We are really pleased we could help you so quickly, especially when you weren't expecting to need a dentist on holiday. Our whole team work hard to make treatment as comfortable and stress free as possible, so it means a lot to hear that you felt looked after.
We hope the rest of your time in Llandudno is now much more enjoyable and thank you again for your kind recommendation.
Review from Google
Excellent professional and hard working staff. Very pleased with the care and outcome of my root treatment by Dr Carmen
— Caroline Costa
T338127
Review left 9 months ago
This review complies with Google's policies.
Llandudno Smiles
No problem whatsoever and as a fellow medical professional, is what I would expect
— John K
Verified review (2313424)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Llandudno Smiles
Thank you so much for your feedback and for your kind words. We truly appreciate your trust and confidence, especially coming from a fellow medical professional. It’s wonderful to know that your experience with Llandudno Smiles met your expectations. We look forward to seeing you again!
Overall, how was your experience of Llandudno Smiles?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Professional and polite
Very pleasant environment. Professional and polite and put my mum at ease throughout
— Anonymous
Verified review (2312563)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind review. We’re delighted to hear that your mum felt at ease and well cared for during her visit. Creating a pleasant and professional environment for our patients and their families is very important to us. We truly appreciate your feedback and your trust.
Overall, how was your experience of Llandudno Smiles?
They look after you
Good service, pleasant staff, they look after you and are very caring.
— Anonymous
Verified review (2311490)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you for your kind words! We’re so glad to hear that you felt well looked after and found our team pleasant and caring. Providing great service and ensuring our patients feel comfortable and supported is always our top priority. We really appreciate your feedback and your trust in us.
Overall, how was your experience of Llandudno Smiles?
Review from Google
A friendly and caring team. Very understanding of my fears and anxiety when attending dental appointments for treatment.
— Helen Jones
T336369
Review left 9 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you so much for your lovely feedback. We’re so pleased to hear that you felt comfortable and well cared for during your visit. Our team understands that dental appointments can be stressful for many people, and we’re glad we could help put you at ease. Your trust means a lot to us, and we look forward to seeing you again.
Review from Google
Competent, capable and compassionate.
— David H
T336370
Review left 9 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you so much for your kind words! We’re delighted to hear that you found our team competent, capable, and compassionate. Providing excellent care and service with empathy is always our goal, and it’s wonderful to know that it shows. We truly appreciate your feedback and your trust in us.
Review from Google
It was good to get to know Sachidan. He and his colleague certainly did an excellent job. My teeth feel wonderfully clean. As a deaf old man I had some difficulty hearing all his instructions but that will come with time. I look forward to the work Elvis is going to do for me in January after his operation. Thanks to you all.
— Patrick Barbara Rohde
T334652
Review left 10 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Sachidan and the team, and that your teeth are feeling wonderfully clean. We appreciate your patience and understanding, and we’ll make sure to support you with clear communication at every visit. We’ll pass your good wishes on to Elvis and look forward to seeing you again in January.
Review from Google
Excellent service as ever in a supportive environment! Highly recommend!
— Sue May
T334457
Review left 10 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you for taking the time to leave us a lovely review.
Review from Google
Amazing Dentist practice.. Very professional attentive and kind. Realistic prices and they don’t try to sell you anything extra. 5 Star treatment. So happy I found this place 🙏
— Sara Moore
T333634
Review left 10 months ago
This review complies with Google's policies.
Reply from Llandudno Smiles
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing honest, attentive, and professional care is what we strive for every day, and it means a lot to know it made a difference for you. We're so glad you found us and look forward to seeing you again!
Amazing staff
New patient appointment, assessed me, produced a plan for me and I’m ion the road to my teeth being fixed. Amazing. Knowledgeable, gentle, amazing staff, amazing dentist.
— Vanessa C
Verified review (2306383)
Review left 10 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind words! We're so glad you felt comfortable and well cared for during your first visit. It’s great to hear that the plan we created has given you confidence and clarity moving forward. We'll be right here with you every step of the way—our whole team is looking forward to seeing your smile transformed!
Overall, how was your experience of Llandudno Smiles?
A great practice
Asha is brilliant. A great practice.
— Maeve O
Verified review (2305655)
Review left 10 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you for your kind words! We're so pleased to hear you had a great experience and that Asha made such a positive impression. We'll be sure to pass on your lovely feedback to her. Looking forward to seeing you again soon!
Overall, how was your experience of Llandudno Smiles?
Felt very at ease
Excellent practice. Felt very at ease and comfortable with Carmen. Looking forward to seeing her next time
— Karen A
Verified review (2305016)
Review left 10 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind words! We're delighted to hear that you felt comfortable and at ease with Carmen—she’ll be so happy to hear your feedback. We really appreciate you taking the time to share your experience and look forward to seeing you again soon!
Overall, how was your experience of Llandudno Smiles?
Such a great dentist
I have had my first appointment today for an implant. It was very successful. Dan knew exactly what he was doing. No messing about and very professional…..And the support team were brilliant too. Such a great dentist. Thank you
— Anonymous
Verified review (2304172)
Review left 10 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind words! We're delighted to hear that your first appointment went so well and that you felt confident in Dan's care. We’ll be sure to pass along your lovely feedback to the whole support team too. We’re here for you every step of the way—thank you for choosing us!
Overall, how was your experience of Llandudno Smiles?
Excellent
Exceptionally friendly and professional. Answered all my questions. Decided to go ahead with the implant because I have confidence in their expertise. Excellent
— Anonymous
Verified review (2304128)
Review left 10 months ago
This review was collected via SMS feedback service.
Reply from Llandudno Smiles
Thank you so much for your kind words! We're thrilled to hear that you felt comfortable and confident in our care. It's always our goal to provide a welcoming, professional experience and to ensure all your questions are answered. We're honored you chose to move forward with the implant and look forward to supporting you every step of the way.
Overall, how was your experience of Llandudno Smiles?
