Dr Ketan Shah has been my dentist since I was a Kid, great dentist who makes me feel at ease & always has the answers to any of questions.
Very nice guy aswell :)
— JLL
T284210
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful review! We're thrilled to hear that Dr. Ketan Shah has been a trusted dentist for you since childhood. It's great to know that his expertise and calm demeanor help ease any concerns you may have. We appreciate your kind words and are glad to have you as a valued patient!
5/5 service
A big thank you to Phoebe for arranging a same-day, last-minute appointment for Dr. Ketan Shah to repair the composite bonding I had done abroad. I’m so grateful for the prompt and efficient service!
— Gozde S
Verified review (2225418)
Review left 1 year ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you for your kind words Gozde! We're so glad Phoebe was able to arrange a same-day appointment for you — we know how important it is to feel confident in your smile, and we're happy Dr. Ketan could help with the repair. We really appreciate you taking the time to share your experience!
Overall, how was your experience of Brightside Dental?
Review from Google
Excellent experience from start to finish. Premises are amazing and staff are attentive, supportive and knowledgeable. Would highly recommend.
— Beej Badal
T283963
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience and that our team made a positive impression. Your recommendation means a lot to us. We look forward to welcoming you back soon!
Wisdom Teeth Removal
I’ve been a patient at Brightside Dental for about five years, back when the clinic was still located on Maidstone Road, just a few steps from my home. I always received excellent treatment there, so when they moved to Palmers Green, I had no hesitation in staying with them.
The new clinic is conveniently located right opposite the tube station, making it very easy to reach. It’s a brand-new space with a welcoming atmosphere — the waiting area has comfortable seating, a free coffee station, and beautiful design details and art pieces. It almost feels like you’re on Harley Street, but you’re actually in Palmers Green.
This time, I visited them to have both of my lower wisdom teeth removed under sedation. I chose sedation because I was quite anxious about the procedure and preferred not to have any memory of it.
Dr. Ketan, who is also my regular dentist and absolutely fantastic, handled the sedation with great care and reassurance. The extraction was performed by Dr. Shahrokh Ali, the clinic’s oral surgeon, who was equally impressive — calm, professional, and highly skilled. The procedure was quick, painless, and I felt completely at ease throughout.
I also want to give a huge thank you to the admin team, especially Crystal and Jennifer, who have been incredibly helpful and supportive throughout the process.
A special mention goes to Jennifer — she has been absolutely amazing from start to finish. Proactive, patient, always one step ahead, and genuinely kind. Honestly, she’s better than my own PA! She followed up, made sure everything was clear and smooth, and made me feel taken care of at every stage.
This clinic continues to deliver a level of care and service that is truly hard to find. I wouldn’t trust my dental health with anyone else.
— Nicola I
Verified review (2224499)
Review left 1 year ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you so much for your amazing review Nicola and for being with us for over five years! We're so glad you followed us to Palmers Green and that you've been enjoying the new clinic — we’ve worked hard to create a space that feels welcoming and comfortable, so it means a lot to hear your feedback.
It’s great to know your experience with the wisdom tooth removal went smoothly, and that both Dr. Ketan and Dr. Shahrokh made you feel at ease. We'll make sure to pass your lovely comments on to Krystal and Jennifer — especially Jennifer, who will be thrilled to hear how much you appreciated her support!
Your trust and kind words truly mean the world to us. We’re so grateful to have you as part of the Brightside family.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Wisdom Teeth Removal
Molar extraction
Best experience ever at a dentist, Dr. Ronit Patel is not only an amazing dentist but also the way he makes people relax and feel safe is amazing
— Nuno S
Verified review (2224220)
Review left 1 year ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you Nuno for your review - We're glad that you feel relaxed when visiting our practice!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Extraction
Review from Google
Negar is wonderful, She is very patient and professional and Caring….
Well done.. Thank you
— Susan Hackett
T282743
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your kind words, Susan! We're thrilled to hear that Negar provided you with such a wonderful experience. Her patience and professionalism are truly appreciated, and we’ll be sure to share your feedback with her. Your support means a lot to us!
Dental check up
Excellent service as always.
— Anonymous
Verified review (2223953)
Review left 1 year ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you for your 5 star review!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Dental check up.
Review from Google
It was my first visit and the dentist was very kind, careful and explained things very fully. The only thing I really didn't like was that before starting, the assistant pointed a camera at me and asked me to smile for her to take a photo. In hindsight I wonder if this was more for the cosmetic side of the business, which I am not interested in. I have a small mouth and can't smile comfortably open-mouthed, and when I told her that she looked very confused which made me feel embarrassed. Then the dentist used some big metal things to pull my lips back to the sides, and I had to hold them in place myself, which was painful and humiliating. My previous dentist elsewhere did excellent work, but never asked me to do such a thing.
— Jen
T279765
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your feedback, Jen. We're glad to hear that you found our dentist kind and thorough in their explanations. We apologize for any discomfort or embarrassment you experienced during the photos, which we take as part of our comprehensive records for you, which can be useful in planning treatment and for comparison purposes in the future.
We appreciate your comments and will take them into consideration to improve our patient experience.
Review from Google
Excellent service from Mihaela. The new practice is very modern and welcoming. Can’t recommend enough.
— p shah
T279633
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with Mihaela and that you found our new practice to be modern and welcoming. Your recommendation means a lot to us, and we look forward to seeing you again soon.
Review from Google
Great customer service by Minal Shah.
— ismet hussein
T279473
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful review! We're thrilled to hear that Negar provided great service and made you feel relaxed throughout the process. Your satisfaction is our priority, and we appreciate your recognition of our customer service. We look forward to serving you again!
Review from Google
This is a new location for Brightside Dental which I was thrilled to find so easy to get to as well as the fresh and bright space providing a genuinely caring and relaxing atmosphere providing friendly efficient and thorough dental care. There are now new screens with music on the ceilings so when you are in the dental chair sitting back you can enjoy the views of beaches and trees. Plus living walls of greenery adding to the relaxing ambience.
— S Brahm
T278627
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful feedback about our new premises. We're delighted to hear that you enjoyed the relaxing atmosphere we've created. We strive to provide friendly and efficient care, and your comments validate our efforts. We look forward to welcoming you back soon Sumishta!
Bright and beautiful!
I had my appointment today and found the new dental office bright and beautiful. So much easier to get to in Palmers Green where the W6 stops right outside! Also, the improved space is highlighted by living green walls and a screen on the ceiling and music to enjoy a restful view of faraway holiday spots with beaches, water and trees. The best dental experience I have ever had. The staff are genuinely caring and friendly. I feel so lucky to have found this gem even before they moved but now it’s improved even more and I am truly thankful and impressed.
— Anonymous
Verified review (2215780)
Review left 1 year ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much for your kind and thoughtful review! We're absolutely delighted to hear that you enjoyed your visit to our new Palmers Green location. It means a lot to us that you noticed and appreciated the details we’ve carefully chosen to create a calm and welcoming environment — from the green living walls to the screen with relaxing views.
We’re also so pleased to know that our new location is more convenient for you and that our team's care and friendliness continue to shine through. Your support, both before and after our move, truly means the world to us. We're grateful to have you as part of our dental family and look forward to seeing you again soon!
Overall, how was your experience of Brightside Dental?
Review from Google
Truly delightful people work at this practice. I feel heard (which has been an issue with previous dentists) and they take pain relief seriously. The screen showing calming videos above the dentist's chair is a helpful touch. Mihaela's treatment of my periodontitis has been excellent. I had been seeing an expensive dentist (the kind with leather sofas in the waiting room) in central London for this condition, and I have to say Mihaela's treatment has produced much better results. Only 4 stars this time because my medical details form included the question 'would I like more youthful-looking skin?' (why?). At best this is irrelevant; at worst unethical, in that it may play on insecurities.
— caroline walton
T277607
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your kind words about Mihaela and her thorough approach to your dental care. We are delighted to hear that you have seen significant improvements in your periodontal health. Your comfort during treatment is important to us, and we appreciate your understanding regarding the air flow treatment. We strive to provide effective and affordable care, and it’s wonderful to know that our efforts are making a positive impact on your experience. Looking forward to seeing you at your next visit!
Another Fantastic Experience
I've been a patient of this practice for many years now and would recommend them to my friends and family without hesitation. Last year, following a course of treatment to save a tooth (successful) I had a discussion with Ketan about some other functional issues and opted for Invisalign treatment to tackle them. Now the treatment is over I couldn't be happier. I have seen a huge improvement in my oral health as it is now much easier to clean between my teeth and protect them from grinding and there is the added benefit of a bright, perfect smile. Every treatment I have with Ketan is always carefully explained beforehand, clearly and competitively costed and carried out with the utmost care and detail. I can't imagine going to anyone else for my dental needs. The new state of the art premises in Palmers Green are a pleasure to visit - a calming oasis where every detail has been carefully thought out to maximise patient comfort, even down to the great new coffee machine in reception. All the staff here are so welcoming and wonderful - don't hesitate to book in if you're in need of dental services, particularly if you're the nervous type!
— Lynda
Verified review (2213116)
Review left 1 year ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you so much for your kind words and continued trust over the years — it truly means a lot to us. We're thrilled to hear that your Invisalign treatment delivered such positive results, not only in terms of your smile but also your overall oral health. It's always our goal to provide clear, thoughtful care, and we're so pleased that Ketan and the team have been able to support you every step of the way.
We're also glad you're enjoying our new Palmers Green premises — we’ve worked hard to create a welcoming and comfortable space, and it’s lovely to hear that those efforts are making a difference (especially the coffee!). Your recommendation to friends and family is the highest compliment we could receive. We look forward to continuing to care for your smile for many years to come!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Invisalign
Review from Google
i’m a very nervous patient at the dentist and i found Brightside Dental in hopes of overcoming my fear. i was anxious at the start but i then felt so at ease during my appointment. my dentist was very patient with me talking me through each step before proceeding, and made a care plan for me going forward, he went through everything thoroughly and carefully. he also gave me all the information i needed for finance options which put my mind at ease for my upcoming procedures. i couldn’t be more grateful to finally feel comfortable and confident going to the dentist. i can’t recommend them enough.
— dani t
T277021
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for sharing your experience! We’re thrilled to hear that you felt at ease during your appointment and that our team was able to help you overcome your fears. It’s great to know our dentist could provide the information and support you needed for your care plan and financial options. Your recommendation means a lot to us, and we look forward to continuing to provide you with comfortable and confident dental care.
Review from Google
My wife had an implant procedure done at Brightside. The procedure was planned out by Dr Ketan Shah, Surgeon Dr Shahrokh and nurse Lana performed the procedure. Utmost professionalism and care from the team. They are the stars of the Brightside roster. Would recommend all patients, especially those that are nervous about any dental procedures to not waste time and go visit this fantastic practice. Thank you Brightside Team.
— Mohammad Miah
T275990
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful feedback, Mohammad. We're thrilled to hear that you and your wife had a positive experience with Dr. Ketan Shah, Dr. Shahrokh, and nurse Lana. Our team is dedicated to providing the best care possible, especially for those who may feel anxious about dental procedures. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you for choosing Brightside!
Review from Google
Absolutely brilliant. Kind and friendly.
Made me feel relaxed and claim as I'm very nervous with dentists.
— Angela Walker
T275805
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful feedback, Angela! We're thrilled to hear that our team made you feel relaxed and comfortable during your visit. Your comfort is our priority, and we're glad we could help ease your nerves. We look forward to seeing you again soon!
Review from Google
I had the diamond clean with Negar today, she is very good , gentle makes you feel so comfortable. She is wonderful with nervous patients.
Overall a lovely experience and I can't recommend enough the diamond clean, it does wonders for your teeth.
Thank you
Maria
— Maria Christou
T275250
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful review, Maria! We're thrilled to hear that you had such a positive experience with Negar during your diamond clean. It's great to know that she made you feel comfortable and at ease. Your recommendation means a lot to us, and we're glad you're loving the results!
Dental treatment
Highly professional and friendly service. Very modern new surgery in Palmers Green. Easy to make on the day appointments.
— Mark D
Verified review (2209970)
Review left 1 year ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you Mark for leaving us a 5 star review!
Overall, how was your experience of Brightside Dental?
Review from Google
Excellent care at Brightside Dental. The appointment wasn’t rushed and the approach felt both thoughtful and personalised. Ketan explained each step clearly, which really put me at ease. The TV on the ceiling is also a great touch, perfect for keeping nervous patients like me distracted!
— Phoebe Licheri
T274389
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your wonderful feedback, Phoebe! We're thrilled to hear that you had an excellent experience at Brightside Dental. Ketan and the team strive to provide personalized care and keep our patients comfortable. We're glad to know that the ceiling TV made your visit more enjoyable. We look forward to seeing you again!