Working Feedback

Brightside Dental

7 Aldermans Hill, Palmers Green, London, N13 4YD

Excellent rating from 726 reviews

5 out of 5 stars

+ 800 reviews from Google 1610 total reviews

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Latest Reviews by Working Feedback

Review of fitting of permanent overlay crown.

5 out of 5 stars
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I like the new practice layout. The reception area is very light & airy. And it is nice to be greeted with a smile & your first name. The procedure to fit my new overlay crown was carried out by Ronit in a calm environment. He explained what would be happening. And we discussed whether I would need an anaesthetic or not. It was decided that I would not.
My crown was fitted very quickly. And the TV on the ceiling showing a film of fish is a very nice idea for anyone nervous to get them to relax whilst the procedure is being carried out. I do not hesitate to recommend this dental practice.

— Anonymous

Verified review (2170658) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your kind review! We're thrilled to hear that you enjoyed the new layout and found the reception area welcoming. It's wonderful to know that Ronit made your crown procedure a calm and comfortable experience. We’re also glad that the film helped you relax during the treatment. Your recommendation means a lot to us, and we’re grateful for your trust in our practice!
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Fitting of permanent overlay crown

So pleased!

5 out of 5 stars
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Many thanks for the excellent treatment I received today. Had a temporary filling done. Excellent care and attention. Thank you!

— Anonymous

Verified review (2170532) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for leaving us a lovely review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Temporary filling

Repaired broken filling

5 out of 5 stars
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Dr Darbar repaired the broken filling in my molar tooth. As always, no pain or discomfort in the procedure which I don't require any local anaesthetic injections. It's an old filling and the repair fits perfectly, not too high and no sensitivity issues. Dr Darbar said that the cost of this repair can go towards a crown, if the repair doesn't last, and therefore a crown would be required on the molar. I am very happy with the service.

— Paul L

Verified review (2167896) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for sharing your experience! We're so glad to hear that Dr. Darbar was able to repair your broken filling with no pain or discomfort, and that the fit is perfect. It's great to know that you appreciated the option for future treatment and the thoughtful approach to your care. We truly value your feedback and are pleased to hear you're happy with the service!
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Repair a broken filling

Dental check up

5 out of 5 stars
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New premises, new offices, same care & service. As ever. Thank you

— Sharon H

Verified review (2167381) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind words Sharon! We're so glad to hear that you’ve had a great experience with our new premises and offices while still receiving the same high level of care and service. We truly appreciate your continued trust and support!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Routine check up

Check up

5 out of 5 stars
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My family has been registered with Brightside Dental for the last year. The dentistry is phenomenal. Check up includes a cancer screening process, scans of the whole mouth, x rays and gum health. Detection is very early with cost effective treatments. They also have a monthly plan which is very affordable, which gives discounts. I feel so reassured to be supported by this practice. I highly recommend this service.

— Emma K

Verified review (2166998) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you so much for your thoughtful review Emma! We're thrilled to hear that you and your family have had such a positive experience with Brightside Dental. It's wonderful to know that the comprehensive check-ups, early detection, and affordable treatment options have provided you with reassurance. We truly appreciate your recommendation and look forward to continuing to support you and your family’s dental health!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Good service

4 out of 5 stars
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Friendly and professional

— Anonymous

Verified review (2166284) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 4 out of 5 stars
What treatment have we just completed for you? crown

Sporadic pain in tooth

5 out of 5 stars
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Paarth Darbar clearly explained the possible causes and suggested a number of ways to proceed.

— Anonymous

Verified review (2165541) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you for your kind feedback! I'm glad to hear that Paarth was able to provide a clear explanation of the possible causes and offer helpful suggestions for moving forward. We truly appreciate your input and are always here to assist you further if needed!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Really friendly atmosphere. I am always seen on time. My dentist makes me feel comfortable during my treatment and I am very happy with the services.

— Kadeem Lynch-Prime

T251795 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful review, Kadeem! We're thrilled to hear that you enjoy the friendly atmosphere and punctuality of our service. Your comfort during treatment is our priority, and we're glad you're happy with your experience. We appreciate your support!

Emergency treatment

5 out of 5 stars
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Many thanks to Dr Shah and his colleagues for the treatment. The whole process from booking an emergency appointment and the procedure was easy, stress free and time efficient.
Excellent dental service and the team.

— Dina

Verified review (2164730) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you Dina for your kind feedback! We're so happy to hear that Dr. Shah and the team were able to make your experience smooth and stress-free. We appreciate your trust in us and are glad we could provide excellent care!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Tooth extraction

5 out of 5 stars
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Been a few times now for various things. It's a great dental surgery. Friendly staff, nice premises. Always very helpful and good at explaining options. Very caring.

— Anonymous

Verified review (2164618) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind words! We're so glad to hear you've had positive experiences with us. Our team strives to provide friendly and caring service, and it's great to know that we've been able to help and explain your options clearly. We appreciate your continued trust in us!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Tooth extraction

Check up

5 out of 5 stars
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I saw Ronit today for a check up. He was patient and listened carefully to my current health concerns. He took time to explain in detail what checks he was doing, what he had found during the check up and then recommended some further treatment options, explaining why for each.
I appreciated the fact that he did not rush any explanations and gave me further time to ask questions.
I would highly recommend Ronit to anyone who feels nervous about visiting the dentist. He made me feel at ease and heard.

— Anonymous

Verified review (2163717) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your wonderful feedback! We’re so glad to hear that Ronit took the time to listen to your concerns and explain everything in detail. It’s great to know that he made you feel at ease and provided thorough care. Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to Ronit!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Check up

First visit to new premises.

5 out of 5 stars
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This was my first visit to Brightsides new premises in Palmers Green, after many years of visiting their Bounds Green site.
Couldn't be anything else but wowed. Fantastic decor and atmosphere.
As usual looked after wonderfully by Ketan and his staff.

— Anonymous

Verified review (2163284) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for sharing your experience! We're so glad to hear that you enjoyed your visit to our new Palmers Green location and felt right at home. Ketan and the team truly appreciate your kind words, and we’re happy to continue providing you with great care in our new space!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Annual checkup.

Replacement crown

5 out of 5 stars
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I had a crown replaced. I've been with Brightside for many years now and have always been impressed with them.

— Anonymous

Verified review (2162729) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with Brightside over the years. It's always a pleasure to take care of your dental needs, and we appreciate your continued trust in us!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Replaced crown

Brightside Dental

5 out of 5 stars
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I had a chat with Ketan about having implants today. I've decided to go ahead and have 3. If you had asked me 10 years ago, I probably wouldn't have done it but now after such a long time with Brightside, I feel confident to have them done.

— Catherine L

Verified review (2162217) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you for sharing your experience Catherine! We're so glad to hear that you've built such trust and confidence with Brightside over the years. It’s great that Ketan could help you make an informed decision about your implants. We’re excited to support you through this next step in your dental journey!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Visit due to swollen cheek issue

5 out of 5 stars
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I had an appointment with Ronit today as my cheek had swollen up after having a temporary overlay fitted to one of my lower left molars. I contacted the dental surgery yesterday and was able to get an appointment for mid day today which was good. Ronit listened to my concerns, carried out a thorough assessment and was able to identify that the swelling was due to a reaction to the local anaesthetic injection I had had last Thursday. And also that the overlay fitted was slightly too big so Ronit went ahead and reduced the height so it fits more comfortably. Ronit provided after care advice and I left the dental surgery feeling a lot happier.

— Anonymous

Verified review (2161865) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for sharing your experience! We're so glad to hear that Ronit was able to address your concerns and make you feel more comfortable. It's great to know that the quick appointment and adjustments helped resolve the issue. We appreciate your feedback and are happy we could assist you!
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Assessment for dental issue

Regular hygiene and checkup

5 out of 5 stars
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First visit to Brightside’s new premises in Palmers Green, but same welcome and efficient service. Thorough clean and polish and equally thorough checkup.

— Anonymous

Verified review (2161363) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for leaving us a review about visiting our new premises in Palmers Green. We're happy to hear that you felt welcomed and that you received efficient service.
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygiene and checkup

Hygienist appointment

5 out of 5 stars
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The cleaning process was carried out very efficiently and without much discomfort. Detailed advice given about use of interdental brushes.

— Paul T

Verified review (2161112) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind feedback Paul! We’re glad to hear that the cleaning process went smoothly and that you experienced minimal discomfort. It’s great to know that the advice on using interdental brushes was helpful—taking care of those small details can make such a difference in oral health. If you have any further questions or need additional tips, feel free to reach out. We're here to help!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit

Amazing practice!

5 out of 5 stars
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Absolutely love the new place. Dr. Ketan and his team are true professionals and I always get the best treatment and advice according to my needs and finances. This the best clinic in London in my opinion! Thank you doctors!

— Tatsiana

Verified review (2161083) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your amazing review Tatsiana! We’re thrilled to hear that you love our new space, and we're so glad that Dr. Ketan Shah and the team have been able to provide you with the care and advice that meets your needs. Your kind words mean a lot to us, and we truly appreciate you considering us the best clinic in London! We’re always here to support you, and we look forward to continuing to care for you in the future. Thank you again!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? hygenist

Always a pleasure

5 out of 5 stars
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Super friendly as always. I’ve recommended Brightside to 4 friends. They’re all paid up members now. Everything is easy.

— Alisdair M

Verified review (2159999) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your wonderful review and for recommending us to your friends Alisdair! We’re thrilled to hear that you’ve had such a positive experience with Brightside, and we truly appreciate your support. It’s fantastic to know everything has been easy for you, and we’re grateful to have you as part of our community. We look forward to seeing you again in the future!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Consultation over cracked crown. Temp cover

Temporary Overlay Fitted

4 out of 5 stars
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I had a temporary overlay fitted to one of my back molars due to cracking the tooth after biting on a bone
The appointment went really well. Ronit explained fully what would be happening. I did not feel any discomfort during the procedure and was able to ask questions during the appointment.

— Anonymous

Verified review (2159717) Review left 1 year ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind review! We’re so glad to hear that your experience went smoothly and that Ronit was able to explain everything clearly. It’s wonderful to know that you felt comfortable throughout the procedure and were able to ask questions. Your comfort is our top priority, and we appreciate you sharing your positive experience with us!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 4 out of 5 stars
What treatment have we just completed for you? Provisional overlay installation