Working Feedback

Brightside Dental

7 Aldermans Hill, Palmers Green, London, N13 4YD

Excellent rating from 726 reviews

5 out of 5 stars

+ 800 reviews from Google 1610 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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My experience has been very positive. I am a long time customer going back to when Brightside Dental were originally in Bounds Green. Since moving to the new practice, I have had an Invisalign treatment with Dr Minal Shah and I am impressed with the quality of the care I have received (both technical and in terms of customer care). The front desk team too (Krystal, Marjan, Phoebe, to name those I know by name!) are very helpful at the counter as well as in dealing with my emails and telephone calls. Altogether, highly recommended.

— Hassan Hakimian

T417051 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your continued trust and support over the years! We’re so pleased to hear you’ve had such a positive experience with Dr Minal Shah and our reception team. Your kind words mean a lot to us, and we truly appreciate your recommendation!

Review from Google

5 out of 5 stars
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Amazing consultation with Paras Malde. He was very thorough with the examination and explained all the treatment options, advising on areas to prioritise. He was reassuring and took time to answer all the questions. Thank you

— Sunin Shah

T416843 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your kind feedback Mr Shah! We’re delighted to hear that Dr Paras Malde made you feel reassured and well informed throughout your consultation. We truly appreciate your recommendation and look forward to seeing you again soon!

Review from Google

5 out of 5 stars
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Came in for a check-up, and had such a great experience. Dr Reshaylia and dental nurse Amanda were both extremely professional, friendly, and made me feel very comfortable throughout the appointment. The service was excellent from start to finish, so much so that I booked another appointment for a different treatment. The clinic itself was beautiful and very clean, and the receptionist was also lovely and very helpful with the bookings.

Fully recommended!

— Wiktoria Rymsza

T414225 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you so much for your kind words and recommendation Wiktoria! We’re delighted to hear that you had such a positive experience with Dr Reshaylia, Amanda, and the rest of our team. Making our patients feel comfortable and well cared for is always our priority, so it’s wonderful to know this came across throughout your visit.

We’re also pleased that you enjoyed the clinic environment and found Marjan at Reception helpful with your bookings. We truly appreciate your support and look forward to welcoming you back for your next appointment!

Check-up

5 out of 5 stars
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Came in for a check-up, and had such a great experience. Dr Reshaylia and dental nurse Amanda were both extremely professional, friendly, and made me feel very comfortable throughout the appointment. The service was excellent from start to finish, so much so that I booked another appointment for a different treatment. The clinic itself was beautiful and very clean, and the receptionist was also lovely and very helpful with the bookings.
Fully recommended!

— Wiktoria

Verified review (2428559) Review left 1 month ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your lovely review Wiktoria! We’re so pleased you had a great experience with Dr Reshaylia, Amanda, and the team. We look forward to seeing you again at your next appointment!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Check-up

Review from Google

5 out of 5 stars
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Excellent service with friendly staff.

— tim warren

T413578 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your 5 star review! We’re delighted to hear you found our team friendly and welcoming. Your support is greatly appreciated and please feel free to recommend us to your family and friends!

Review from Google

5 out of 5 stars
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I saw Ketan today to have a CT scan prior to having a dental implant.
He spent a lot of time with me, making sure he had explained everything and answering all my questions in detail. He was very patient and reassuring.

— Marilyn Bansall-Allen

T413048 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for sharing your experience Marilyn! We’re so pleased to hear that Dr Ketan Shah took the time to explain everything clearly and answer all your questions in detail we’re delighted you felt supported and well informed throughout your visit. We look forward to seeing you again in the near future!

Fillings

5 out of 5 stars
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Dr Reshaylia Lana was so professional and explained all treatment provided

— Luke K

Verified review (2426410) Review left 1 month ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your lovely feedback Luke! Dr Reshaylia Naidu and Lana was delighted to hear your kind words. We’re so pleased you felt well cared for and that all treatments were explained clearly and professionally throughout your visit.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist, followed by 5 fillings

Review from Google

5 out of 5 stars
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Ronit was professional, highly skilled and caring. Going to the dentist has become an unexpected pleasure.

— Claire Syrett

T411582 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you so much for your kind words Claire. It means a lot to hear that your experience felt both professional and caring. We’re delighted Dr Ronit Patel could make your visit such a positive one, and we truly appreciate you taking the time to share your feedback.

Exceptional care

5 out of 5 stars
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I have visited Brightside Dental today and received a really professional, friendly and pain-free treatment from Dr Ronit and Dental Nurse Lana. I have been a patient of the practice for more than 5 years and despite not living in London anymore I keep my membership plan active as I am confident I will receive a 5 star service! In the past I was very nervous before an appointment but this is not the case anymore as Dr Ronit has always been reassuring, keen to answer any question I might have and really always technically brilliant. Also, the practice is very clean, modern and customer service is second to none. Thank you Dr Ronit and Brightside Dental, I cannot honestly recommend your services highly enough, you are an incredible team!

— Martina T

Verified review (2424038) Review left 1 month ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you Martina for your incredibly kind review and for continuing to trust us with your dental care over the years. We’re delighted to hear that Dr Ronit and Lana made your visit such a comfortable and positive experience. It means a great deal to know we’ve helped ease your nerves over time and that you continue to travel back to see us. Your support and recommendation truly mean the world to our team!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Fillings replacement

Review from Google

5 out of 5 stars
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Friendly and caring practice. Everyone was so polite and the dentist Dr Ronit Patel took the time and care to explain my treatment. The hygienist also took the time to do a thorough job. One of the best dental practices I’ve been to and I’ve been to many!

— Litsa Psara

T410780 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful feedback Lista! We’re so pleased to hear you had such a positive experience with our team. Dr Ronit Patel and Negar will be delighted to hear your kind words. Providing thorough, caring treatment and making patients feel comfortable is always our priority. We truly appreciate your recommendation!

Review from Google

5 out of 5 stars
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Have been a customer for a few years, starting with Invisalign, which was excellent. Recently attended for wisdom tooth removal. I was made to feel at ease, given lots of information in advance, and the process of the actual removal was quick and virtually pain-free. Thank you to Ronit! Also appreciated that the surgery followed up with me a week later to check how my recovery was going and to offer advice.

— Meghan

T410426 Review left 1 month ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your lovely review Meghan and for being a valued patient over the years. We’re so pleased to hear you felt at ease throughout your wisdom tooth treatment and that your recovery support was helpful too. We’ll be sure to pass your kind words on to Dr Ronit Patel and the team!

Very good diagnostic session

5 out of 5 stars
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My appointment with Paras was extremely thorough and he was able to provide me with a range of treatment options, using advanced technology, to think about.

— Anonymous

Verified review (2416509) Review left 1 month ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for sharing your experience with us! We’re delighted to hear that Dr Paras Malde provided such a thorough assessment and took the time to walk you through a range of treatment options. It’s great to know the use of advanced technology helped support your visit. We look forward to welcoming you back soon!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Nothing yet

Hygienist

4 out of 5 stars
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Had a great time with a good professional

— Anonymous

Verified review (2415285) Review left 1 month ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 4 out of 5 stars
What treatment have we just completed for you? Cleaning

Hygienist and dentist

5 out of 5 stars
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As per usual my appointment with Michaela (hygienist) went well, making the visit not an endurance test but as pain free as possible.

— Robert L

Verified review (2414744) Review left 1 month ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind words Robert! We’re so pleased to hear that your appointments with Mihaela continue to be a positive and comfortable experience. She takes great pride in making each visit calm and gentle. We look forward to seeing you again at your next appointment!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist

Review from Google

5 out of 5 stars
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As always, I was treated with politeness and professionalism throughout. I have been with Brightside for nearly 20 years and I have always had brilliant service from the whole team. Thank you for making it a pleasure to come to the dentist!

— Anthony Hawgood

T402413 Review left 2 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Anthony, thank you for your kind words and for being with us for so many years. We’re delighted to hear you’ve consistently had a positive experience with the team, it’s always a pleasure to look after you!

Great experience

5 out of 5 stars
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I saw Dr Reshaylia whilst Minal is on maternity leave and she was very thorough, kind and helpful. She asked lots of questions to get up to speed on my history and she also compared my scans today to the ones from my last appointment and explained everything on the screen. She took all my concerns seriously and was very encouraging!

— Anonymous

Verified review (2411647) Review left 2 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your kind feedback. We're really pleased to hear that Dr Reshaylia made you feel supported and well-informed during your appointment. Taking the time to understand your history and explain everything clearly is so important, and it’s great to know you felt encouraged and listened to. We’ll be sure to pass your lovely comments on to her. We look forward to seeing you again!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Check up

Review from Google

5 out of 5 stars
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Lives up to its strapline of 'Calm and caring', all the staff - dentists, nurses, reception and admin - and facilities are excellent.
I registered 25 years ago as an NHS patient. A few years ago Brightside said they could no longer meet costs and explained they had to switch to private-only. After considering moving to another NHS practice I decided to pay to stay with Brightside, and now think it's a good use of money.

— Mary Blake

T402091 Review left 2 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your thoughtful review Mary and for your loyalty over the years. We’re so pleased to hear we’ve lived up to our “calm and gentle” approach and that you continue to feel confident in choosing us. Your support truly means a lot to the whole team!

Review from Google

5 out of 5 stars
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My 1st Dental appointment in a long while, all went well with the check-up, it was very thorough. Dr Reshaylia explained everything step by step, she was really lovely and was very gentle with me too. The reception area is very calming and spotlessly clean, they have water and various teas there for everyone too.

— Jill Buchanan

T401743 Review left 2 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you Jill for your kind feedback! We’re delighted your first visit back went so well and that Dr Reshaylia made you feel comfortable and cared for. It’s great to hear you appreciated the calm environment too and we look forward to seeing you again.

Review from Google

5 out of 5 stars
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Great dentist - the team here are all really friendly and helpful. Thanks!

— Kitty Mogilner

T401066 Review left 2 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for the lovely review Kitty! We’re so pleased you found the team friendly and helpful, your support means a lot to us and we look forward to seeing you again in the future.

Review from Google

5 out of 5 stars
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I was let for my appointment and the receptionist checked with Caroline who said should still make my way in. When I reached the receptionist knew who I was told me take a seat until it was my turn. Caroline made you feel at ease looking forward to the next appointment.

— Kevin Kirton

T400852 Review left 2 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your kind feedback Kevin! We're glad Caroline and the team were able to make you feel at ease. We look forward to seeing you again at your next appointment!