Working Feedback

Brightside Dental

7 Aldermans Hill, Palmers Green, London, N13 4YD

Excellent rating from 726 reviews

5 out of 5 stars

+ 800 reviews from Google 1610 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Have always received 5 star treatment at Brightside Dental. My most recent visit was a hygienist appointment with Negar and her assistant Lilyma. Both ladies were very gentle and efficient.

— Linda Cordiner

T208459 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful review, Linda! We’re thrilled to hear that you consistently receive 5-star treatment with us. Negar and Lilyma will be delighted to know about your positive experience. We look forward to your next visit!

Hygienist

5 out of 5 stars
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I visited the hygienist this morning. She is always friendly and helpful. Everything went very smoothly and I would highly recommend everyone to have at least one check up a year. My current plan at Brightside allows me 2 visits a year which has been a real bonus for me.

— Anonymous

Verified review (2074613) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you for your 5 star review for your recent appointment with Mihaela, we're pleased to hear that the appointments are always friendly and helpful. We look forward to seeing you again soon!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist

Brightside Dental

4 out of 5 stars
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I am a very nervous dental visitor and have to force myself to turn up. Usually go away feeler calmer and reassured.

— Anonymous

Verified review (2073149) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you for your review. We pride ourselves on offering calm and gentle dentistry and we're happy to hear that your last experience with us and that you felt calm and reassured!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 3 out of 5 stars
How happy are you with the outcome of your treatment? 4 out of 5 stars
What treatment have we just completed for you? Emergency appointment - dental inlay problem

The dentist explained every step

5 out of 5 stars
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I had a crown replaced. The dentist explained every step clearly. The process was carried out quickly and I didn't experience any discomfort.

— Juan J

Verified review (2073107) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you Juan for your review, we're happy to hear that you had a great experience at Brightside Dental!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 4 out of 5 stars
What treatment have we just completed for you? Replacement of a crown.

Review from Google

5 out of 5 stars
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Anxiety free fillings by Dr Shah, thank you for all your help & efficient service!

— Zeinab Noor

T207786 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful feedback, Zeinab! We're thrilled to hear that Dr. Shah helped make your experience anxiety-free. Your satisfaction is our priority, and we appreciate your kind words!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— linda jane carpenter

T207378 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your 5-star rating, Linda! We're grateful for your support and look forward to serving you again.

Review from Google

5 out of 5 stars
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As always, my visits to Brightside Dental are a positive experience. The staff are kind, professional, informative, reassuring, have patience and time to listen. I don't feel the fear I used to feel in the past, before I found this dental clinic. My fear has greatly reduced. Highly recommend it to anyone who is afraid of going to the dentist. Thank you all. You are amazing.

— 777 ora

T207243 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you so much for your wonderful review, Ora!
We’re thrilled to hear that our team has helped reduce your fear and provided you with a positive experience. Your recommendation means a lot to us! We look forward to seeing you again at Brightside Dental.

Review from Google

5 out of 5 stars
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Amazing experience with Ronit for Invisalign and Negar and Lilyma for hygienist appointment! Would definitely recommend

— Maria Sarris

T206849 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful review, Maria! We're thrilled to hear about your positive experience with Ronit, Negar, and Lilyma. Your recommendation means a lot to us! We look forward to serving you again in the future.

Review from Google

5 out of 5 stars
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Really professional and caring. All of the staff from reception to dentist are friendly. The environment is clean and even has a charging station in the waiting area. The dental room is calming and when doing anaesthetic a countdown is done before and during to help ease anxiety. Details are checked more than once and I was asked if I wanted the procedure even though I was referred my opinion was taken into consideration. I will definitely use this clinic in future.

— Aaliyah

T206601 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you so much for your wonderful review, Aaliyah! We're thrilled to hear that you found our staff professional and caring. Creating a calming environment and addressing your concerns is our priority. We look forward to seeing you again!

Review from Google

5 out of 5 stars
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All the staff are very friendly and great professionals. Special thanks to Negar and Lily for their kind treatment and Krystal on reception who provides amazing customer care.

— Laurie Love

T206602 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your kind words, Laurie! We're thrilled to hear that you had a positive experience with our staff. We appreciate you recognizing Negar, Lily, and Krystal for their exceptional service. Your support means a lot to us!

Review from Google

5 out of 5 stars
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Mihaela is a fantastic hygienist! So pleased with what she does and have been going back for years

— Sam Hodges

T206316 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful feedback, Sam! We're thrilled to hear that Mihaela has consistently provided you with excellent care over the years. Your loyalty means a lot to us!

Brightside Dental

5 out of 5 stars
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The appointment was on time and as professional as ever - thank you!

— Anonymous

Verified review (2066118) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

We're glad that you felt your appointment was professional as ever, thank you for your 5 star review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Annual check-up

A deep clean

5 out of 5 stars
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I always love getting a deep clean from Mihaela. She (and Lilyma) made me feel welcome and comfortable. I can’t stop running my tongue along my newly cleaned teeth. My smile means everything to me. Thank you.

— Sophie J

Verified review (2065085) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

We're thrilled to hear that you always love your hygiene treatments and that you were made to feel welcomed and comfortable by Mihaela and Lilyma. Thank you for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit with extra diamond clean

Wisdom tooth extraction

5 out of 5 stars
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This was a very fast and painless experience, especially as someone who doesn't like needles. My procedure was done by Mr Shahrokh Ali Navaee. 10/10.

— Anonymous

Verified review (2064867) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you for your 10/10 review!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I have been attending Brightside Dental practice in Bounds Green for many years, and would like to share my amazing experience with the hygienist Mihaela and her assistant Lilyma who both did an excellent job today. Whole process was seamless and excellent. I totally recommend this dental practice.

— Preeti Shah

T205045 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful feedback, Preeti! We are thrilled to hear about your positive experience with Mihaela and Lilyma. Your recommendation means a lot to us, and we look forward to seeing you again soon!

Brightside Dental

5 out of 5 stars
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Amazing.

— Floarea H

Verified review (2063626) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you Floarea for your 5 star review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit

Filling of the upper molar

3 out of 5 stars
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Had the filling for which I paid £195.
Exactly 8hrs later while I was eating rice the filling dropped out. Very disappointing.

— Anonymous

Verified review (2061126) Review left 1 year ago
This review was collected via online systems.
How likely are you to recommend us to your friends and family on a scale of 0-10? 2 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 1 out of 5 stars
What treatment have we just completed for you? Filling

Review from Google

5 out of 5 stars
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I will write a detailed review which might perhaps help someone in the same position as I was when I nervously approached this practice. My old dentist was retiring and I needed to find a new one I could trust and who would listen and be sensitive to nervous patients. I chose this dentist because of their excellent reviews. Dr Ketan Shah did a thorough exam, using 3D technology which meant there wasn't too much poking about, to my relief. He offered a lot of cosmetic treatment which I refused, as I only want to be able to eat and speak comfortably, not lose too many teeth, and not be in pain. There was no hard sell. But... I had a lot of work to be done. I opted for sedation for the first treatment, which involved a complex extraction, several fillings and preparation for 2 caps. I was out for 2 hours and can honestly say (to any nervous reader) that I felt NO PAIN during the procedure. As I began to wake up I felt a strong ache in my jaw, as I had held my mouth open for so long. But that was just annoying rather than anxiety-inducing. It is such a relief to know that sedation is available and there are dentists at this surgery who are trained to administer it rather than having to call someone in. Dr Minal Shah managed to do all the fillings and cap prep in one sitting, so it was worth the aching jaw. At home a temporary cover came off as my escort forgot to tell me not to floss. I suggest written instructions for caps/crowns would be helpful for sedated patients. They were immediately able to replace the cover.
There is a happy, positive vibe to the whole surgery, from receptionists and nurses to the dentists, which is calming and encouraging (no one wants a stressed dentist). I have to go back for hygiene treament so hope to review that when the time comes.

— Caroline Walton

T201891 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your detailed review, Caroline! We are so happy to hear about your positive experience with us. We strive to make our patients feel comfortable and heard, and we're glad that Dr. Ketan Shah and Dr. Minal Shah could provide you with the care you needed. We also appreciate your feedback on providing written instructions post-procedure, we will certainly consider it. We look forward to seeing you again for your hygiene treatment!

Brightside Dental

5 out of 5 stars
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Excellent- pain free and so professional.

— Anonymous

Verified review (2057629) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you for your 5 star review, we're glad to know you had an excellent appointment with Brightside!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Thoughtful care

5 out of 5 stars
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Mostly pain free treatment and thoughtful care.

— Anonymous

Verified review (2057011) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit