Working Feedback

Brightside Dental

7 Aldermans Hill, Palmers Green, London, N13 4YD

Excellent rating from 726 reviews

5 out of 5 stars

+ 800 reviews from Google 1610 total reviews

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Latest Reviews by Working Feedback

My experience

5 out of 5 stars
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Very professional.

— Jonathan M

Verified review (2056958) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you Jonathan for your review about our professional service, we always aim to offer great service and care to our patients!
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Check up

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Tom H

T201167 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your 5-star rating, Tom! We greatly appreciate your confidence in us.

Great Care

5 out of 5 stars
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Went in for a wisdom tooth removal, the waiting time was very reasonable, front desk was kind and the dentist (Shahrokh) and nurse (Taja) took great care of me! Procedure went better than what I’ve previously experienced at the hospital, I was in and out within 40 minutes from arrival.

— Paulina Z

Verified review (2056696) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you Paulina for your kind review, we are glad you had a great experience!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Very kind

5 out of 5 stars
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Very kind and thoughtful.

— Anonymous

Verified review (2056449) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thanks for your 5 star review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Oral health assessment.

Review from Google

5 out of 5 stars
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I had Dr Shahrohk for my dental treatment and he was fantastic. The nurse supporting Taja was also great. Krystal the receptionist was very helpful afterwards.
Fantastic surgery and team. Thanks

— Sadhia Khan

T199792 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your kind words and a fantastic review, Sadhia! We appreciate your shout out to Dr. Shahrohk, Taja, and Krystal. We always aim to deliver the best dental care to our patients. Looking forward to serving you again!

Brightside Dental

5 out of 5 stars
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The dentist had a good attitude and was patient with me because I am deaf, also the receptionists were fantastic too.

— Eva S

Verified review (2054765) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you Eva for your review, we look forward to seeing you again soon!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Check up

Really good, thorough

5 out of 5 stars
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My dentist Dr Paarth Darbar is really good, thorough and very gentle.

— Foteni M

Verified review (2053226) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you Foteni for your review, we pride ourselves to offering gentle and calm dentistry, and we're glad this was reflected in you last appointment!
How likely are you to recommend us to your friends and family on a scale of 0-10? 8
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Two crowns

Hygienist

5 out of 5 stars
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Thank you Negar and Lily.

— Karen W

Verified review (2051337) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you Karen for your 5 star review!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

My experience

4 out of 5 stars
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Ronit was brilliant. Attention to detail and such care for his profession, best dentist I have ever had.
Unfortunately my payment experience was less brilliant. The text on the screen was so small I could not read it, it looked as though it said £700 but I wasn’t sure so I said I can’t see the text. I was then brought back to the original page on the iPad and I said that I wasn’t expecting such a large bill.
I said can I put this on a payment plan, to which I was told it’s only possible prior to the appointment.
I then queried my mouth guard saying I haven’t got this made yet, so I managed to get the guard down to paying half now and half when installed.
I think generally there should have been some discussion or allowance for a payment plan seen as the payment was over £700.
Obviously I should have calculated my own total but the fillings were agreed so long ago I couldn’t remember.
I guess my wider point is that for such large sums there should be an option for a payment plan on the day, or at least some consideration or empathy if this is not possible would have softened the blow.
Putting a bill of £730 on an iPad in the smallest font ever and a blurry screen and asking someone to sign it without it being written clearly is not what I was expecting from Brightside Dental.

— Luke K

Verified review (2050960) Review left 1 year ago
This review was collected via email feedback service.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 1 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? 4 fillings, hygienist

Review from Google

5 out of 5 stars
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Negar and Lily were very nice and helpful! Would recommend Brightside!

— Emmanuel Omole

T195671 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your positive feedback, Emmanuel. We're thrilled to hear that you had a good experience with Negar and Lily. We appreciate your recommendation and look forward to serving you again at Brightside Dental!

Hygienist

5 out of 5 stars
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Very happy with my hygienist appointment.

— Anonymous

Verified review (2049918) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist

Review from Google

5 out of 5 stars
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Great experience, have been using Brightside dental for over a year and the service has been excellent throughout.

— Daniel Doughty

T195441 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

We sincerely appreciate your positive feedback, Daniel! We will pass your praises along to our reception staff and dental team. Thank you for recommending Brightside Dental, we are delighted to be of service to you.

Review from Google

5 out of 5 stars
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Had an extraction here today with Dr Navaee, it was a completely un-traumatic experience with absolutely no pain, he explained all the steps and made me feel pretty comfortable about thew whole thing, was very fast and skilled with the whole procedure.
Thanks again for taking good care of my mouth the whole Brightside team!

— Aaron Clifford

T195442 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your positive feedback, Aaron! Dr. Navaee and the entire team are delighted to hear you had a comfortable and pain-free experience during your extraction. Your appreciation means a lot to us, and we're very happy we could provide the care you needed. We're here for your dental needs anytime!

Hygienist

4 out of 5 stars
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As always a totally professional, positive experience with hygienist Mihaela Danila. She took her time with my mother who is 91 years old yesterday, very patient explaining every step of the process.

— Behice O

Verified review (2049233) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you for your kind words! We're thrilled to hear that Mihaela provided a professional and positive experience for your Mother. We look forward to continuing to serve you and your family!
How likely are you to recommend us to your friends and family on a scale of 0-10? 0
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist Visit

I was really satisfied

5 out of 5 stars
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The Dentist and all the staff are very polite and professional.
I was really satisfied with the service provided.

— Anonymous

Verified review (2048566) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

We're thrilled to hear that you are really satisfied with the service provided by Brightside Dental. Feel free to recommend us to any friends or family members!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Dental hygiene

Always gentle and kind

5 out of 5 stars
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I have been going to Negar for years now as she always remembers my personal situation with a friendly professional approach. The best hygienist I have ever had!

— Sita

Verified review (2048050) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Your lovely words about our hygienist Negar is very appreciated, we look forward to seeing you again in the future!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Very satisfied with my treatment

5 out of 5 stars
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Had a wisdom tooth extracted a couple of weeks ago and it went incredibly smoothly. Couldn't be happier with the service, thank you so much!

— Ante

Verified review (2047815) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

We're glad to hear you were happy with our service Ante, thank you for your review!
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Brilliant as usual

5 out of 5 stars
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Saw the hygienist for my six monthly checkup. She was brilliant as usual, quick, thorough and very encouraging

— Anonymous

Verified review (2046514) Review left 1 year ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you for your review, your feedback regarding your hygiene appointment is appreciated!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit

Tooth hurty

5 out of 5 stars
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Imperial dental practise both from Dr Vinita and nurse Taja on my visit to Brightside Dental Practice.

— Satnam S

Verified review (2046316) Review left 1 year ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you for your review Satman! We're glad to hear that Dr. Vinita and Taja provided you with great care during your visit to Brightside Dental Practice, we appreciate your feedback.
Overall, how was your experience of Brightside Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent dental practice both from Dr Vinita and nurse Taja well beyond my expectations.

— Satnam Singh

T194142 Review left 1 year ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your positive feedback, Satnam! Dr. Vinita and nurse Taja will be delighted to hear about your high appreciation. We always aim to deliver the best service possible.