Verified review (2026351)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10?
9
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What treatment have we just completed for you?
Follow up visit re implant
Review from Google
Friendly dental practice; focused on looking after your teeth in an expert and kindly way. Extremely professional in approach and execution. Highly recommend in particular staff such as Ronit (dentist) and Michaela (hygienist). Reasonable monthly subscription available.
— Dee Smith
T184454
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your kind feedback! We're thrilled to hear you had a positive experience with Ronit and Michaela. It's great to know you appreciate our professional approach and our membership plan. Your recommendation means a lot to us!
Review from Google
This person left a star rating but no comment.
— Donna henry
T184313
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your review!
Review from Google
I always had good experiences at Brightside Dental and can highly recommend Dr Ketan Shah who was very professional and thorough. I was happy with the work I had got done and would happily go back for future dental issues
— P Shah
T184314
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for sharing your positive experience at Brightside Dental! It's great to hear that Dr Ketan Shah provided professional and thorough care. Your recommendation is highly appreciated, and I'm glad to know you were satisfied with your treatment. Your confidence in returning for future dental issues speaks volumes about the quality of service you received.
Review from Google
This was my first visit to the hygienist since the pandemic so I was dreading it. Fear not, Mihaela was there to hold my metaphorical hand and guide me through everything and made it as painless as possible. I really appreciate the time the staff allow for you to settle in, they understand that people are not comfortable in that environment and you don't feel like a fool making a fuss.
Thank you for the care team Brightside, you are excellent at what you do.
— Nandita Shah
T184315
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for sharing your experience Nandita! It's wonderful to hear that Mihaela and the team at Brightside Dental made your visit comfortable and as painless as possible. Their understanding and patient approach clearly made a big difference, especially after such a long time since your last visit. Your appreciation of their care and professionalism is evident and it's great to know they were able to make you feel at ease.
Excellent service
A big thank you to Mihaela for her treatment today and her excellent service which is always guaranteed on every visit. Thank you also to Elif who was also great at her job!
— Jimmy S
Verified review (2023942)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you so much Jimmy for your kind words! We're delighted to hear that Mihaela and Elif provided you with excellent service. We'll be sure to pass on your gratitude to them. Looking forward to your next visit!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
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What treatment have we just completed for you?
Hygienist visit
Review from Google
Friendly and knowledgeable staff with the latest technology. They were very thorough and put me at ease, explaining each stage and I had full trust in their recommendations
— Jenny S
T183384
Review left 1 year ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for your kind words Jenny! We're thrilled to hear that our friendly and knowledgeable staff, along with our latest technology, made your experience thorough and reassuring. Your trust means a lot to us.
Initial assessment
Very thorough, discussed the options openly.
— Mary R
Verified review (2021689)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Mary, we're glad you found your appointment thorough and open. If you have any other feedback or need further assistance, please let us know!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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What treatment have we just completed for you?
1 star for treatment because it is only an assessment at this point and I cannot leave it blank.
Brightside hygienist service
All good.
— Leon L
Verified review (2020095)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Leon for your review!
How likely are you to recommend us to your friends and family on a scale of 0-10?
9
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What treatment have we just completed for you?
hygienist visit
Emergency as had tooth infection
I had been awake all night with horrid tooth pain. I tang Sat morning and spoke to out of hours service. A lovely receptionist called me straight back and then got me an appointment tgat morning. The lovely lady dentist could not have been nicer and prescribed anti biotics. I could not have been more grateful, what amazing service, thank you.
— Penny E
Verified review (2019322)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Penny for sharing your experience with us. We're so sorry to hear about the pain you were in, but it's wonderful to know that our receptionist and dentist were able to provide you with the care you needed so quickly. Your kind words about our team's service mean a lot to us. We hope you're feeling much better now and thank you for your gratitude!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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What treatment have we just completed for you?
Prescribing antibiotics for infection and eoot xanal to follow
Thank you Vinita & Simona!
Both extremely lovely ladies, made me feel comfortable and safe during my wisdom tooth extraction today. Thank you!
— Erin C
Verified review (2018679)
Review left 2 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you Erin for your lovely review!
Overall, how was your experience of Brightside Dental?
Always a pleasure
Since having regular hygienist appointments and taking the advice given my teeth and gums are so much healthier.
Mihaela is very patient and explains each procedure as I'm a nervous patient but now much less so and find it a pleasure to have this other treatments at Brightside.
— Michael P
Verified review (2018671)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Michael for sharing your positive experience with us! We're thrilled to hear that your teeth and gums are healthier thanks to your regular hygienist appointments. Mihaela will be delighted to know that her patience and thorough explanations have helped ease your nerves. It's wonderful that you now find your visits to Brightside a pleasure. We look forward to continuing to provide you with exceptional care!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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Hygienist visit
Lovely lady
Caroline made me feel so relaxed, as I am very nervous. She made the whole procedure so calming. Thank you.
— Anonymous
Verified review (2018224)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you for your kind words about Caroline!
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What treatment have we just completed for you?
Replace tooth
Review from Google
I had decided, after many years of worrying, to have my teeth straightened using Invisalign. Couldn’t believe how straight forward and painless it was. Looking forward to a happier smile. Thank you Ronit.
— Lynn Habert
T175592
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you for sharing your experience Lynn! We’re thrilled you found the Invisalign process straightforward and painless. Ronit and the team are delighted to help you to achieve a happier smile.
Review from Google
I’ve had a great experience at Brightside for many years now, and that’s why I chose to have the Invisalign course with teeth whitening. From day one Minal was informative, supportive and gave clear instructions to reach the target. I have nothing but good words to say for her and the team and I highly recommend using Brightside Dental.
— Darren Beach
T175472
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you so much Darren for sharing your wonderful experience with Brightside Dental! It’s fantastic to hear that you’ve been a satisfied patient for many years and chose to undergo the Invisalign course with teeth whitening. Minal and the entire team truly appreciate your kind words. Your feedback about the clear instructions, support, and informative guidance provided is invaluable. We strive to provide outstanding care to all our patients, and it’s heartening to know we’ve met your expectations. Your recommendation means a lot to us. Thank you for your continued trust in Brightside Dental!
Saw hygienist to have a deep clean
Although I went for a routine checkup it was found that I needed to have a deep clean which meant I had to be numbed up.
— Robert L
Verified review (2015834)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you for your review Robert!
How likely are you to recommend us to your friends and family on a scale of 0-10?
9
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What treatment have we just completed for you?
Hygienist visit
Outstanding Dental Care and Friendly Service
I have been using Brightside Dental for some time now, and I am beyond impressed with the level of care and professionalism I experienced.
The reception staff is incredibly friendly and efficient. The waiting area was comfortable and clean.
Dr. Shah is truly a skilled professional. On each visit He took the time to explain every step of the process, addressing all my concerns and questions with patience and clarity.
The service itself was amazing, and I appreciated how they frequently checked in to ensure I was comfortable.
The dental hygienist is also fantastic, providing excellent care and valuable tips for maintaining oral health between visits.
Another noteworthy aspect was the emphasis on patient education. I left the practice feeling well-informed about my dental health and the steps I can take to improve it. The staff went above and beyond to ensure that I understood my treatment options and preventative measures.
Overall, my experience at Brightside Dental was outstanding. The combination of top-notch dental care, a friendly and professional team, and a comfortable environment makes this practice truly exceptional. I highly recommend Brightside Dental to anyone seeking high-quality dental care. I will definitely be returning for all my future dental needs!
— Karolina H
Verified review (2014979)
Review left 2 years ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you for your wonderful feedback Karolina! We’re thrilled to hear that you’ve had such a positive experience at Brightside Dental. Our friendly reception staff, comfortable waiting area and patient care are all points of pride for us. It’s great to know you felt well-informed about your dental health. We look forward to continuing to meet your dental needs and appreciate your high recommendation!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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What treatment have we just completed for you?
replacement of old fillings
Always excellent
Empathetic and practical attitude, polite dentists and things explained clearly. Also good value with the dental plan.
— Sophia B
Verified review (2014879)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you so much Sophia for taking the time to leave such a positive review! We are delighted to hear that you found our team empathetic and practical, and that you appreciated the clear explanations provided by our dentists.
Additionally, we are pleased that you find good value in our dental plan. Ensuring our services are accessible and valuable is a top priority for us.
Your feedback is greatly appreciated and motivates us to continue providing the best care possible. We look forward to seeing you at your next appointment.
How likely are you to recommend us to your friends and family on a scale of 0-10?
9
How satisfied are you with the appointment waiting time?
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What treatment have we just completed for you?
Check up
Great service
This service I have received has been amazing, the dentist and hygienist have both been amazing at explaining everything to me, taking my concerns seriously. Giving me great treatment that has improved my teeth health.
— Kangwa M
Verified review (2007995)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are so thrilled to hear that you have received amazing service at Brightside Dental and that your oral health has improved! Thank you for your review Kangwa, it is much appreciated.
How likely are you to recommend us to your friends and family on a scale of 0-10?
8
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
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What treatment have we just completed for you?
Dental and hygienist visits
High Quality Service
Pleasant visit as always.
— Anonymous
Verified review (2007677)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you for sharing that your visit to us was a pleasant one!
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Hygienist visit