Verified review (1786371)
Review left 2 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thanks a lot Sonia.
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Amazing
I hate the dentist and often leave it for far too long. Mihaela was amazing. Firstly for putting me at ease but secondly a no-judgement thorough clean. Very friendly too.
— Anonymous
Verified review (1785011)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are here to help and improve people's smile! Thanks for choosing us.
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10
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What treatment have we just completed for you?
Hygienist visit
Really useful advice
The hygienist was very professional and gave me some really useful advice.
— Dolyanna M
Verified review (1784712)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are happy to hear Dolyanna that your hygiene visit was very useful. We look forward to seeing you soon.
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10
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Hygienist visit
Extraction was painless and so quick
How relaxed the dentist made me feel. The tooth extraction was painless and so quick. The staff are warm, friendly and welcoming. I will be returning again for further treatment for implants.
— Anonymous
Verified review (1783222)
Review left 2 years ago
This review was collected via QR code.
Reply from Brightside Dental
Your kind words fuels our commitment to providing top quality services! Many thanks.
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Far surpasses what I have been used to
From parking to reception staff to waiting area to dental assessment, it all so far surpasses what I have been used to.
— Iraj F
Verified review (1782756)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are so happy Iraj to hear that you have been impressed by our practice. Thank you very much for choosing us to take care of your dental needs. We look forward to seeing you soon.
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10
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Assessment
Review from Google
Been a patient here for a few years now. Seen the hygienist every 3 months. As I am very phobic about my teeth particularly my top set which after years of poor brushing and only going to dentists when in pain are in a terrible state. I am never made to feel silly or stupid or that I am doing wrong by being a nervous patient with many phobic behaviours. Negar my hygienist is friendly and very patient with me. Her assistant Elif is also very patient and understanding at the constant need for breaks as i struggle with the machinery and the noise of the dentist office. I am gradually getting better at brushing and through still phobic I am able to go more regularly now and am not so anxious when I walk through the door knowing that Negar and Elif will be very welcoming and friendly and helping me with my oral health. I also see Ketan who is my regular dentist. He always explains all the procedures in full detail and is again very understanding of my phobias. I would recommend Brightside to anyone who struggles with phobias around dentist. They will make you feel very welcome and help you overcome your phobias in time.
— Tracy Kelleher
T123116
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Many thanks Tracy for trusting us to complete your treatment. We can't be happier to know you felt at ease with our skilled team.
Brightside Dental
Had an x-ray for the pain in my teeth, hoping to find the problem of my suffering.
— Anonymous
Verified review (1777177)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you for choosing Brightside Dental to help investigate your issue!
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10
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X ray for my teeth, hopefully finding the cause of my pain
Professional and thorough
As always a good experience - professional and thorough. Diagnosed the issue with the back tooth and suggested remedial action.
— Anonymous
Verified review (1776818)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you for your kind words! We are very happy to hear we were able to help with your issue!
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10
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check up
Great service
I was experiencing a lot of discomfort in the lower left side of my mouth. I made an appointment with Abi to see Parth who examined me thoroughly and advised me that I had an infection. Parth arranged for me to be seen by Ketan on the same day. Ketan confirmed Parth’s diagnosis and advised me of the treatment required. Ketan undertook the first stage of the treatment after which the pain subsided. I am now due to go for the second stage of route canal treatment. Overall, I am really happy with the way this matter was dealt with. I would recommend Brightside Dental without hesitation. Great service and a great team to be looked after by.
— Anonymous
Verified review (1776476)
Review left 2 years ago
This review was collected via online systems.
Reply from Brightside Dental
We are very happy that we were able to see you and get started on your treatment so quickly! We look forward to seeing you to complete your treatment!
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10
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What treatment have we just completed for you?
Route canal treatment.
Review from Google
Very good job done by Michaela as usual.
Only puzzle was why the receptionist suggested a visit in November, abit too soon for a hygienist routine visit after today's treatment.
— Philip Ng
T123117
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thanks Philip for your feedback, very much appreciated! Apologies for the misunderstanding.
Review from Google
I don't want to share the picture, however I met today a lovely young dentist Minal Shah and her lovely assistant. I felt very welcomed and wanted to say Thank you for your job ladies, thank you for your patience and sorry for what you have seen !!! I really appreciate your effort ❤️❤️❤️
— Natalia Cenusa
T123118
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you very much Natalia for choosing us to improve your smile. We are glad to hear your experience at Brightside was great!
Review from Google
This person left a star rating but no comment.
— Lea Coviello
T121022
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Lea!
Review from Google
Mihaela is a fabulous hygienist - very knowledgeable and skilled. She has treated me for years now and is just the best!
— Chi-Chi Cheung
T120988
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
We are so happy to hear you are as happy with Mihaela as we are! We hope to see you soon Chi-Chi
Highly recommend
First time visitor here. Staff are friendly and welcoming. The service was really efficient - not only was my consultation really thorough, they managed to got me in with the hygienist in a gap this afternoon!
As someone who’s very nervous about the cleaning process (I can’t stand the feeling of the machines around my gums/teeth) this is the best experience I’ve ever had! My mouth was numbed, it was truly the least aggravating hygienist procedure ever. Highly recommend to other anxious people!
Thank you Mihaela and Ellie for going above and beyond.
— Jade
Verified review (1771271)
Review left 2 years ago
This review was collected via QR code.
Reply from Brightside Dental
We are so pleased to hear Jade! Glad we were able to squeeze you in and see you for the hygienist. We look forward to seeing you again soon!
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Review from Google
Ronit is superb
— Graeme Barker
T120700
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Graeme, we look forward to seeing you soon!
Excellent dental care
I had my teeth cleaned by Negar and her assistant today. Very professional and made me feel at ease.
— Susan C
Verified review (1769105)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Susan! We look forward to seeing you for your next appointment
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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0
Very pleasant
I was made a same-day appointment, staff (young lady) on reception was very courteous, professional and very pleasant. My appointment was with my regular dentist Dr Ketan.
Once again, very professional and kept me well informed and settled before and after the extraction.
— Anonymous
Verified review (1764697)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
This is great to hear! We are pleased we were able to see you so quickly and get you out of pain within the same day.
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10
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Dentist , wisdom tooth extraction
Everything turned out great
I came in for the Invisalign treatment and everything turned out great. All the staff were nice and Dr Ketan who lead the treatment made sure everything went smoothly.
— Anonymous
Verified review (1763978)
Review left 2 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much! We are happy to hear everything has gone smoothly with your Invisalign journey!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Amazing denal surgery!
It has taken me a while to fully trust a good dentist and you guys did a great job, very welcoming at the desk, you guys are very caring and know how to keep people relaxed and feel great during and after any check-ups or treatment, my father had some work done and recommended your surgery to me and I couldn't be more happier to have chosen your team, I'll be sure to make it my primary surgery to come to in the future, keep up with the great work, very proud of the team!
— Michael F
Verified review (1762625)
Review left 2 years ago
This review was collected via online systems.
Reply from Brightside Dental
That's great to hear Michael! We are so pleased your treatment went well last week, and we thank you for continuing to choose Brightside Dental for future care.
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10
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Dental Fillings, Hygienist & Sedation
Review from Google
I came here many years ago because my local dentist was unable to extract my wisdom tooth and due to the pain decided to have it done privately by Dr Shahrokh Navaee who was absolutely amazing. This time my local dentist was unable to treat me and referred me to another dentist who also was unable to provide me with clear advice as to the treatment and referred me to Chase Farm Hospital. Due to the pain I decided to inquire with Brightside dental as a private patient because I remembered Dr Navaee. Krystal the receptionist was fantastic and so efficient & helpful as she was my main contact person for everything. They referred me for a CT scan and my appointment with Dr Navaee was promptly arranged. I was expecting an extraction but it turns out it was not that particular tooth in question and no extraction was required. He explained everything in detail and gave his expert advice and opinion and I left with a clearer picture as to what my situation is; which my previous two dentists was very vague about. I only wish that this was my local nhs dentist as they have been so friendly, helpful and professional.
— Sushi
T118821
Review left 2 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you so much Sushi! We are so glad we were able to investigate your issue, and provide you with a detailed answer. We hope you choose Brightside Dental again in the future!