Working Feedback

Brightside Dental

7 Aldermans Hill, Palmers Green, London, N13 4YD

Excellent rating from 726 reviews

5 out of 5 stars

+ 800 reviews from Google 1610 total reviews

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Latest Reviews by Working Feedback

Recent Experience

5 out of 5 stars
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Very professional.

— Anonymous

Verified review (1709231) Review left 3 years ago
This review was collected via QR code.

Reply from Brightside Dental

We appreciate your kind words. We hope to see you again soon!
Overall, how was your experience of Brightside Dental? (tap on a rating) 5 out of 5 stars

Calm and relaxed

4 out of 5 stars
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The dentist was lovely, I panic at the thought of treatment but this visit was calm and relaxed. She explained everything thoroughly including payment and payment options. As a result, I am not feeling any stress about the upcoming treatments and procedures. Thank you.

— Julia D

Verified review (1708523) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

This is so great to hear Julia! You are in very good hands here, so no need to stress. We look forward to seeing you soon for your treatment.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 1 out of 5 stars
What treatment have we just completed for you? Check up, treatment discussion and temporary filling. Further treatment to be scheduled in the coming weeks. Only one star for the outcome of the treatment, I cannot rate this at the currently time as treatment is yet to start and be completed so not a true reflection but I cannot continue the review without leaving something.

Wish I found this practice earlier

5 out of 5 stars
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I’m a very nervous patient and haven’t been to a dentist for over 20 years but a broken tooth meant I needed to seek treatment. Brightside were recommended to me as they are very good with nervous people. I can honestly say they were great. They explained what was happening every step of the way and I didn’t feel anxious at all. Would highly recommend.

— Anonymous

Verified review (1708406) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you so much for your kinds words, we are so pleased to hear we were able to make your first visit back after 20 years, an enjoyable one!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? This was a comprehensive check up. They came up with a treatment plan which I’m happy with.

Hygienist

5 out of 5 stars
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Negar the hygienist does a wonderful job every time I visit.

— Louise A

Verified review (1706824) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

We are so pleased we consistently deliver a good service! See you again soon Louise.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist

5 star Hygienist

5 out of 5 stars
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5 star Hygienist, would recommend! Thank you.

— Anonymous

Verified review (1705901) Review left 3 years ago
This review was collected via QR code.

Reply from Brightside Dental

Thank you.
Overall, how was your experience of Brightside Dental? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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I haven’t been to the dentist in over 10 years it’s my biggest fear however this was the best dentist I’ve ever been to made me feel comfortable at all times they spoke with me through the process before anything was done I was made to feel comfortable and honestly no pain at all best dentist I recommend everyone to come here my dentist today was miss Negar very friendly and professional please try this place

— Canberk Aslan

T103466 Review left 3 years ago
This review complies with Google's policies.

Reply from Brightside Dental

Brightside team is very glad to know our hard work is making a difference in our patient's lives. Thank you for choosing us!

Review from Google

4 out of 5 stars
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I had a dental emergency on 7/6/23 and needed to be seen on the day as I was flying out of the country the following day.

I contacted the practice on their 24hr telephone number at 6:30am and was surprised to be answered by a human being at that time in the morning! They were able to fit me in at 12:00 on the same day, which I was really grateful for.

The lady dentist who saw me told me she had just joined the practice a couple of weeks prior. She was friendly, welcoming and talked me through every step of the process. I experienced no pain or discomfort and was really pleased with the result. I would happily see her again.

The only reason I am not giving this experience 5 stars is that the price I was quoted on the phone for the filling was not the price I ended up being charged. The staff explained that the reason for that was that the filling was larger than normal, but in that situation I would have expected to have been quoted a price range as opposed to a fixed price. The difference was not great, but it was not negligible either. It was a small issue given that the rest of my experience was positive, therefore the practice definitely deserves 4 stars.

Thank you again.

— Vicky Ferlia

T103347 Review left 3 years ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you very much Vicky for taking the time to share your experience with us. Very much appreciated as we do take the feedback seriously and we like to act upon in order to provide better services to our patients and have clear communication. Apologies for the miscommunication.

Two small fillings

5 out of 5 stars
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As always, first class treatment at Brightside.

— Anonymous

Verified review (1702649) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

We are always grateful for the feedback.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? 0

Check-up was nailed

4 out of 5 stars
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Had my usual check-up at Brightside and got the all-clear, no treatment needed. So splashed out on the diamond clean rather than the standard one. Great service as always.

— Paul M

Verified review (1702119) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

It was nice seeing you Paul, thanks for your kind words.
How likely are you to recommend us to your friends and family on a scale of 0-10? 9
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? 6 month chrckup

Great service

5 out of 5 stars
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Great service from Ketan and the team.
Good explanation of the procedure.
Thank you so much.

— Nish S

Verified review (1701910) Review left 3 years ago
This review was collected via QR code.

Reply from Brightside Dental

It's our pleasure Nisha to look after your teeth. Thank you.
Overall, how was your experience of Brightside Dental? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Unitemps Team

T102608 Review left 3 years ago
This review complies with Google's policies.

Reply from Brightside Dental

Thanks

Great dentist

5 out of 5 stars
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I joined Brightside around a year ago and have been really impressed.
Great patient care and very up-to-date tech.
Makes visiting the dentist not horrible!

— Anonymous

Verified review (1699018) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you very much for choosing us and for putting your trust in us.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Prep for crowns to replace very old silver fillings.

Review from Google

5 out of 5 stars
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Excellent service. Friendly

— Phil Hollinshead

T102436 Review left 3 years ago
This review complies with Google's policies.

Reply from Brightside Dental

Many thanks Phil

So reassuring and I did not feel any pain

5 out of 5 stars
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I had to have a tooth extraction performed by Minal. I usually have the wand but could not with an extraction, she was so reassuring and I did not feel any pain having the normal anaesthetic injection. The procedure was over so quickly and pain free. I was told what care was needed and I was also given a little pamphlet too.

— C M

Verified review (1697694) Review left 3 years ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you very much for putting your trust in Dr Minal Shah that made the treatment "pain free".
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Tooth extraction

Very nice and calming

5 out of 5 stars
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Sana & Lana were very nice and calming, it made the experience and procedure 1000% times better and easier

— Jahvon

Verified review (1697161) Review left 3 years ago
This review was collected via QR code.

Reply from Brightside Dental

We are so happy to hear our team made your dental experience easier. Thank you for your kind feedback.
Overall, how was your experience of Brightside Dental? (tap on a rating) 5 out of 5 stars

Great service

5 out of 5 stars
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Great service. Very satisfied.

— Osman I

Verified review (1696884) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thanks for your kind feedback Osman.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Anna Danielewska-Tułecka

T101876 Review left 3 years ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you Anna.

Full dental health check

5 out of 5 stars
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I hadn't been to Brightside for at least 5 years due to Covid and multiple health issues.
So I was expecting bad news and possibilities of a lot of work needed doing.
However because of work done so well previously by Brightside I only need some plaque cleaning, advice on gum care and topping up of a previous filling.
Another great feature were new diagnostic tools that are less invasive including Xrays taken from outside the mouth
So I left with far less worries than when I walked in !

— Michael P

Verified review (1695863) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

Thank you very much Michael for returning to us. It's always a pleasure to look after our patients and give the best care.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Full dental health check

Invisalign Treatment

5 out of 5 stars
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Can’t believe my treatment has come to an end. Completed so quickly! Now started my whitening treatment. The service has been second to none, so professional….already recommended Brightside to a friend for Invisalign Treatment.

— Patricia H

Verified review (1695852) Review left 3 years ago
This review was collected via email feedback service.

Reply from Brightside Dental

Everyone deserves a beautiful smile :) Keep smiling Patricia! Thanks for putting your trust in us.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 4 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Invisalign

Excellent care and attention

5 out of 5 stars
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Ronit is always informative and very professional. Excellent care and attention too.

— Anonymous

Verified review (1695425) Review left 3 years ago
This review was collected via QR code.

Reply from Brightside Dental

We are very glad Ronit is your favourite dentist :) Thanks
Overall, how was your experience of Brightside Dental? (tap on a rating) 5 out of 5 stars