Verified review (1709231)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
We appreciate your kind words. We hope to see you again soon!
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Calm and relaxed
The dentist was lovely, I panic at the thought of treatment but this visit was calm and relaxed. She explained everything thoroughly including payment and payment options. As a result, I am not feeling any stress about the upcoming treatments and procedures. Thank you.
— Julia D
Verified review (1708523)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
This is so great to hear Julia! You are in very good hands here, so no need to stress. We look forward to seeing you soon for your treatment.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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What treatment have we just completed for you?
Check up, treatment discussion and temporary filling. Further treatment to be scheduled in the coming weeks. Only one star for the outcome of the treatment, I cannot rate this at the currently time as treatment is yet to start and be completed so not a true reflection but I cannot continue the review without leaving something.
Wish I found this practice earlier
I’m a very nervous patient and haven’t been to a dentist for over 20 years but a broken tooth meant I needed to seek treatment. Brightside were recommended to me as they are very good with nervous people. I can honestly say they were great. They explained what was happening every step of the way and I didn’t feel anxious at all. Would highly recommend.
— Anonymous
Verified review (1708406)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you so much for your kinds words, we are so pleased to hear we were able to make your first visit back after 20 years, an enjoyable one!
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10
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This was a comprehensive check up. They came up with a treatment plan which I’m happy with.
Hygienist
Negar the hygienist does a wonderful job every time I visit.
— Louise A
Verified review (1706824)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are so pleased we consistently deliver a good service! See you again soon Louise.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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Hygienist
5 star Hygienist
5 star Hygienist, would recommend! Thank you.
— Anonymous
Verified review (1705901)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you.
Overall, how was your experience of Brightside Dental? (tap on a rating)
Review from Google
I haven’t been to the dentist in over 10 years it’s my biggest fear however this was the best dentist I’ve ever been to made me feel comfortable at all times they spoke with me through the process before anything was done I was made to feel comfortable and honestly no pain at all best dentist I recommend everyone to come here my dentist today was miss Negar very friendly and professional please try this place
— Canberk Aslan
T103466
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Brightside team is very glad to know our hard work is making a difference in our patient's lives. Thank you for choosing us!
Review from Google
I had a dental emergency on 7/6/23 and needed to be seen on the day as I was flying out of the country the following day.
I contacted the practice on their 24hr telephone number at 6:30am and was surprised to be answered by a human being at that time in the morning! They were able to fit me in at 12:00 on the same day, which I was really grateful for.
The lady dentist who saw me told me she had just joined the practice a couple of weeks prior. She was friendly, welcoming and talked me through every step of the process. I experienced no pain or discomfort and was really pleased with the result. I would happily see her again.
The only reason I am not giving this experience 5 stars is that the price I was quoted on the phone for the filling was not the price I ended up being charged. The staff explained that the reason for that was that the filling was larger than normal, but in that situation I would have expected to have been quoted a price range as opposed to a fixed price. The difference was not great, but it was not negligible either. It was a small issue given that the rest of my experience was positive, therefore the practice definitely deserves 4 stars.
Thank you again.
— Vicky Ferlia
T103347
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you very much Vicky for taking the time to share your experience with us. Very much appreciated as we do take the feedback seriously and we like to act upon in order to provide better services to our patients and have clear communication. Apologies for the miscommunication.
Two small fillings
As always, first class treatment at Brightside.
— Anonymous
Verified review (1702649)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are always grateful for the feedback.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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0
Check-up was nailed
Had my usual check-up at Brightside and got the all-clear, no treatment needed. So splashed out on the diamond clean rather than the standard one. Great service as always.
— Paul M
Verified review (1702119)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
It was nice seeing you Paul, thanks for your kind words.
How likely are you to recommend us to your friends and family on a scale of 0-10?
9
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6 month chrckup
Great service
Great service from Ketan and the team.
Good explanation of the procedure.
Thank you so much.
— Nish S
Verified review (1701910)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
It's our pleasure Nisha to look after your teeth. Thank you.
Overall, how was your experience of Brightside Dental? (tap on a rating)
Review from Google
This person left a star rating but no comment.
— Unitemps Team
T102608
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thanks
Great dentist
I joined Brightside around a year ago and have been really impressed.
Great patient care and very up-to-date tech.
Makes visiting the dentist not horrible!
— Anonymous
Verified review (1699018)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you very much for choosing us and for putting your trust in us.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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What treatment have we just completed for you?
Prep for crowns to replace very old silver fillings.
Review from Google
Excellent service. Friendly
— Phil Hollinshead
T102436
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Many thanks Phil
So reassuring and I did not feel any pain
I had to have a tooth extraction performed by Minal. I usually have the wand but could not with an extraction, she was so reassuring and I did not feel any pain having the normal anaesthetic injection. The procedure was over so quickly and pain free. I was told what care was needed and I was also given a little pamphlet too.
— C M
Verified review (1697694)
Review left 3 years ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you very much for putting your trust in Dr Minal Shah that made the treatment "pain free".
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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Tooth extraction
Very nice and calming
Sana & Lana were very nice and calming, it made the experience and procedure 1000% times better and easier
— Jahvon
Verified review (1697161)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
We are so happy to hear our team made your dental experience easier. Thank you for your kind feedback.
Overall, how was your experience of Brightside Dental? (tap on a rating)
Great service
Great service. Very satisfied.
— Osman I
Verified review (1696884)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thanks for your kind feedback Osman.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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Hygienist
Review from Google
This person left a star rating but no comment.
— Anna Danielewska-Tułecka
T101876
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Anna.
Full dental health check
I hadn't been to Brightside for at least 5 years due to Covid and multiple health issues.
So I was expecting bad news and possibilities of a lot of work needed doing.
However because of work done so well previously by Brightside I only need some plaque cleaning, advice on gum care and topping up of a previous filling.
Another great feature were new diagnostic tools that are less invasive including Xrays taken from outside the mouth
So I left with far less worries than when I walked in !
— Michael P
Verified review (1695863)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you very much Michael for returning to us. It's always a pleasure to look after our patients and give the best care.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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What treatment have we just completed for you?
Full dental health check
Invisalign Treatment
Can’t believe my treatment has come to an end. Completed so quickly! Now started my whitening treatment. The service has been second to none, so professional….already recommended Brightside to a friend for Invisalign Treatment.
— Patricia H
Verified review (1695852)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Everyone deserves a beautiful smile :) Keep smiling Patricia! Thanks for putting your trust in us.
How likely are you to recommend us to your friends and family on a scale of 0-10?
10
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Invisalign
Excellent care and attention
Ronit is always informative and very professional. Excellent care and attention too.
— Anonymous
Verified review (1695425)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
We are very glad Ronit is your favourite dentist :) Thanks
Overall, how was your experience of Brightside Dental? (tap on a rating)