Describing myself as a nervous client is an understatement. I avoid dentist visits at all cost. However since I have been under the care of Dr Ketan, this has improved greatly. I live almost 11 miles away, and drive past several local dentist to attend this surgery. Dr Ketan takes an a gentle approach. He reassures me before we start any procedure. When I started my treatment he encouraged me to listen to music through my headphones as it would help me relax. I would definitely recommend their service to everyone, especially nervous clients.
— Anonymous
Verified review (1671202)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you so much for your kind words, we are so happy that we are able to change peoples perceptions and create relaxing and safe environments!
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10
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What treatment have we just completed for you?
Fillings, but I have completed other works.
Huge white filling
I saw Paarth last week - huge white filling. I try not to be nervous but hate it when the anaesthetic goes in. I didn't even feel a scratch and barely felt anything during the injection so brilliantly well done. I always struggle to relax.
Paarth always gives me all the options, the costs and what treatment he recommends; best for me and my purse.
— Isobel B
Verified review (1670824)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
This is great to hear Isobel! Our patients needs and concerns are always put above everything.
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10
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Huge molar white filling replacement
Great service
I attended my hygienist appt on Saturday and Neger was so polite. She put me ease and made me feel special by talking in general before treatment.
— Christine B
Verified review (1670820)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are so pleased to hear that you were put at ease and felt comfortable!
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10
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Hygienist vidut
I had a filling & I didn’t even feel the injection.
I have been a patient of Dr Ketin Shah for over 15 years. When I first saw him I was very nervous of going to the dentist due to a previous terrible experience. However now I know I can go without any worries. He is very professional andhe practice has been upgraded to a very high standard. I would recommend him to anyone.
— Janice L
Verified review (1670500)
Review left 3 years ago
This review was collected via online systems.
Reply from Brightside Dental
Thank you for your lovely words Janice and we are glad we are have helped you overcome your fears!
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10
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What treatment have we just completed for you?
Filling
Root canal
I've been a long time patient but this is the first time I've had to have a root canal at the practice. I get very nervous with procedures and I went in horrified. Dr Ketan talked me through the procedure and what he'll be doing. Overall it is much like getting a filling done albeit more time consuming. The procedure wasn't nearly as scary as what I thought it would be. The team is very patient and understanding.
— AR
Verified review (1670144)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you for putting your trust in our skilled team. We are happy the treatment wasn't as scary as everyone thinks.
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Fantastic throughout
Dr Ketan Shah has been fantastic throughout my dental journey. I have moved quite far away now but I still return simply because of how fantastic the practice is and Ketan! Thank you very much.
— Tania F
Verified review (1669980)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you Tania for being a loyal patient despite the traveling. It is always a pleasure to see you.
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Review from Google
This person left a star rating but no comment.
— Yukari F
T93041
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Yukari.
Amazing customer service
How quick and efficient the services I received were.
Amazing customer service.
— Amit C
Verified review (1669901)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you Amit.
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Review from Google
Brightside Dental is absolutely the best dental practice that I have been to in my 30 years living in London.
I have brought there my 19 years old son (who was in great discomfort at that time) for the emergency wisdom tooth extraction.
The stuff at the clinic is very friendly and efficient. The whole registration was easy and quick. In two days we've had an appointment.
Dr. Shahrokh performed miraculous tooth extraction under 10 minutes and it was 100% painless. No discomfort after the procedure and in five days the whole experience was forgotten.
Thank you Dr. Shahrokh. This dental practice truly deserves not five, but ten stars.
— Irina Bell
T92941
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
You're very kind Irina! Many thanks for choosing us to have your son's tooth removed. We can't be happier that his experience was unexpectedly painless and quick.
Review from Google
Excellent work by friendly expert staff, I cannot recommend them too highly
— Paul McCarthy
T92942
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Paul for your kind recommendation.
Review from Google
A brilliant experience as ever with Mihaila the hygienist.
— Chris Brook
T92943
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thanks a lot Chris.
Review from Google
Very professional Dentists and staff.
Always, very helpful.
Pain free experience.
— Bridie Mangan
T92944
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Many thanks Bridie.
Review from Google
Mihaela is excellent! I have a hygiene clean every six months with her and I wouldn't go anywhere else. She is so attentive and thorough and she gives really good advice on dental hygiene. Always happy to go to Brightside Dental! Thank you as always :)
— Marianne Y
T92945
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
We are glad Marianne your hygiene experience with Mihaela is outstanding. We look forward to seeing you in 6 months. Thank you.
Replacement fillings
As always was seen on time and the experience was pain free! Would recommend very highly this Dentist!
— Denise L
Verified review (1669060)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Denise.
Overall, how was your experience of our service?
Very good
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What treatment have we just completed for you?
Replacement fillings.
Fantastic care for a petrified lady!!
I found the courage to look for a new dentist and after reading all the very helpful reviews I called Brightside to make my first appointment which was a huge step for me due to being petrified to say the least. I had an appointment with Ketan who understood my fears and was very calming helpful and honest.
I was extremely nervous just having the first check up.
I have now completed 2 sessions with Negar and Lila who are outstanding, professional and very caring. I thought I may have needed sedation but they helped me through the appointments and understood my fears. I have another 2 sessions booked and I know they will be pain free and I am getting more confidence every time I see them!!
If like me you have had awful experiences with the dentist and you are looking at the reviews please be reassured that the Brightside team will really care for you from making the first call with the very helpful reception team and just taking the first step. I cannot express how frightened I was and have now had 2 treatment sessions.
I would like to say my treatment and care have been outstanding and I know I will need further treatment but it will be with the Brightside team.
— Annmarie P
Verified review (1668852)
Review left 3 years ago
This review was collected via online systems.
Reply from Brightside Dental
Your kind appreciation Ann-Marie is very rewarding for our hard work and knowing we make a difference in people's lives. Thank you for putting your trust in us. We'll have a beautiful experience together!
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Very good
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Hygenist visit
So kind and friendly
Everyone is so kind and friendly.
— Natasha P
Verified review (1668797)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you Natasha.
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I had a filling done
The dentist was professional in how he treated me, making sure that I was not in pain.
— Robert L
Verified review (1668600)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thanks Robert for your kind feedback.
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Good
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Hygienist and Dental
Visited the hygienist
Visited the hygienist. She cleaned all the teeth then polished them.
— Anonymous
Verified review (1668588)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thanks
Overall, how was your experience of our service?
Very good
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Hygienist visit
Amazingly clean feeling teeth
Saw Mihaela today, she is so gentle cleaning my teeth, she puts you at easy, never painful, amazingly clean feeling teeth afterwards.
— Helen T
Verified review (1668235)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
We are glad Helen your teeth cleaning went very well! Thank you for choosing us.
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Brightside Dental
This person left a star rating but no comment.
— Yukari
Verified review (1668092)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you Yukari.
Overall, how was your experience of Brightside Dental? (tap on a rating)