My teeth have never looked better. The team at Brightside are talented, professional, trustworthy and friendly. They also use modern tools and tech where appropriate so I feel like I’m getting the best service possible.
— Sean L
Verified review (1663810)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
This is great news Sean! We are so pleased to hear you feel happy with the service we provide here at Brightside, thank you for your kind words!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Very good value for money
Very high-tech equipment and I was shown all my teeth in high resolution to really understand what was going on with my teeth and their health. I could even see how my teeth currently are and how they could look should I wish to have them straightened to perfection. I had been a nervous patient before and Ketan and the hygienist used a brilliant numbing gel first and for the necessary dental work all the additional local anaesthetic I needed. I like the calm way I was made to relax, even with breathing exercises and everything was thoroughly explained prior to any work. I also liked that I was called following treatment to check how everything was.
I also feel that the service provided here is very good value for money, especially considering you always pay part of treatment even though the NHS.
Brightside was recommended to me and I’d also highly recommend to family and friends.
— Clare
Verified review (1663695)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much Clare! We are so pleased to hear how happy you are with us as a practice. We aim to be as informative and clear as possible, as we take you through your dental journey!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Gentle and reassuring
Ketan is kind, gentle and reassuring, which I really appreciate. Any treatments are delivered and managed really well and with the patient at heart. I recommend Brightside Dental to anyone.
— Anonymous
Verified review (1663636)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much, we put our patient's at the forefront of everything we do, and we want everyone's journey to be calm and gentle!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Extremely informative
My appointment was exactly on time. The hygienist made sure I was comfortable and was extremely informative about the procedure and what actions I could be taking to maintain healthy gums. She happily answered any questions and was very proficient in her work. Overall, a good experience considering I was dreading the appointment!
— Anonymous
Verified review (1663081)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
We are so glad to hear we were able to put you at ease! We get a lot of patients who don't look forward to the dentist, and we want to change this.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment have we just completed for you?
Hygienist visit
Review from Google
This person left a star rating but no comment.
— Shantee Luximan
T89711
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you so much Shantee!
A very professional Practice
I had a very good experience and was put at ease by the Team. From Dr Ketan Shah to Negar the hygienist. My teeth feel and look great. Very pleased indeed. I never thought I would enjoy going to the dentist.
— Anonymous
Verified review (1662348)
Review left 3 years ago
This review was collected via online systems.
Reply from Brightside Dental
That's such great news! We are so pleased we are able to rewrite people's experiences at the dentist, and it be a pleasant experience for all!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment have we just completed for you?
Filling and Hygienist app
Brightside Dental
The expertise and gentleness of Dr Ketan Shah and the hygienist Negar.
— Anonymous
Verified review (1662335)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much! We are so pleased that the care and attention to detail, all our clinicians have, doesn't go unnoticed!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Thoroughly recommend
I have been coming here for years - they are a very welcoming, pleasant Team and the premises are very smart - having been upgraded over the years. I would thoroughly recommend this Dental Team.
— Anonymous
Verified review (1662275)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much for your loyalty over the years, we really appreciate you! It's patients like you, that keep us going!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Magic wand - no stress
After a stressful week I was dreading going to get a huge filling today. Ketan was so reassuring it was actually pain free and so relaxing I very nearly fell asleep !! Everybody should try the magic wand - it really is magic!
— Judy W
Verified review (1662206)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
Thank you Judy! We feel dentistry should be pain free, and we are so pleased you were able to experience this first hand.
Overall, how was your experience of our service?
Very good
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What treatment have we just completed for you?
Preparation for fillings and temporary fitted
Highly recommended
My experience with both hygienist and dentist were exemplary. From start to finish. Highly recommended.
— Sharon H
Verified review (1662200)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
This is so great to hear Sharon! We are so pleased that so many of you are happy to recommend us, we really appreciate your support!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Attentive, professional care
As ever attentive, professional care.
— Sharon H
Verified review (1662198)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
Thank you so much Sharon! We are always aiming to offer the best service!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Happy to visit the dentist
It has been 3 years since I first visited Brightside Dental, crippled with fear. Prior to this visit I had not seen a dentist for 30 years due to my nervousness. However, 3 years on I look forward to visiting the dentist.
This turnaround is down to the wonderful care, understanding and patience displayed by the dentist, Ketan. He is absolutely fantastic at reassuring you, giving detailed explanation of your treatment plan, and cost. Any treatment he is carrying out he goes at your pace, and ensure you are comfortable, before going ahead. I never imagined that I would ever feel at ease seeing a dentist. In fact all the staff are great. The hygienists are full of helpful information to help keep your teeth healthy, and their advice I have followed to the letter, and the results have been fantastic. The reception staff greet you warmly, always respond quick to any emails I send, and do their best to accommodate me when I ask to be seen at short notice. It is such a relief to have healthy teeth, and I urge those who are nervous to give Brightside Dental the opportunity to allay your fears. Brenda
— Anonymous
Verified review (1662078)
Review left 3 years ago
This review was collected via online systems.
Reply from Brightside Dental
This is fantastic news Brenda! You should be so proud of yourself for taking that step and taking care of your teeth, and we are so pleased you chose us to take this step with, and we will continue to take care of you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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What treatment have we just completed for you?
6 monthly check up
Review from Google
This person left a star rating but no comment.
— Gillian Kilby-Gjini
T89580
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Gillian!
Review from Google
Brightside have been excellent at every step of my experience with them. Incredibly informative, professional, communicative and welcoming.
— Oscar White
T89456
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you so much Oscar! We try and be as transparent as possible to ensure a smooth and calm journey.
The best money I've spent on myself
The entire process was much quicker than expected and the app made it easier for me to contact Dr Ketan with any questions. The best money I’ve spent on myself.
— Shenequa H
Verified review (1661663)
Review left 3 years ago
This review was collected via QR code.
Reply from Brightside Dental
We are so pleased to hear this Shenequa, spending money on a better smile can transform your life and your confidence! We always want our patients to look and feel their best, thank you for choosing us to do this!
Overall, how was your experience of Brightside Dental? (tap on a rating)
Review from Google
All the staff I interacted with were friendly and welcoming. The hygienist did a thorough causing me minimal discomfort. The surgery is clean and well presented with a comfortable waiting room and well looked after equipment.
— Christina Tawil
T89276
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Many thanks Christina for taking the time to share your Brightside’s experience with others. Very much appreciated 🙏
Review from Google
This person left a star rating but no comment.
— Curious
T89049
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thanks
Painless treatment, thorough and professional service
My appointment was with the hygienist. She treated me without causing any pain at all. I feel completely at ease in her hands.
— Valerie F
Verified review (1660756)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Brightside Dental
This is great to hear Valerie! We feel as though dentistry should be gentle, and as pain free as possible, We can't wait to see you again!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Hygienist visit.
Review from Google
Brightside Dental is the best dentist I've been to.
The staff are always so helpful and friendly and the customer service is always on point.
They always go through everything with you so you no exactly what treatment options you can take.
— Maxine
T88998
Review left 3 years ago
This review complies with Google's policies.
Reply from Brightside Dental
Thank you Maxine for your kind words 🙏
It was over in 30 Seconds.
I was afraid of getting my tooth pulled out.
Managed to somehow make me relax and talked me through every thing he was going to do. He pulled out my tooth so quick I didnt even know it had happened. I would like to thank him and the lovely staff again for looking after me so well. They were very professional and caring at the same time.
I will definitely be going back soon to get my implants done, I'm no longer afraid.
— Angelina B
Verified review (1660163)
Review left 3 years ago
This review was collected via online systems.
Reply from Brightside Dental
We are so pleased to hear this Angelina! As the home of calm and gentle dentistry, we are so pleased to be able to help our more nervous patients and overcome any fears!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you with the information provided on the cost of your treatment?
How happy are you with the outcome of your treatment?
What treatment have we just completed for you?
Tooth extraction