Working Feedback

Brightside Dental

7 Aldermans Hill, Palmers Green, London, N13 4YD

Excellent rating from 726 reviews

5 out of 5 stars

+ 800 reviews from Google 1610 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This was my first visit to Brightside and it was a breath of fresh air! Super kind and considerate communication, I felt clear on what was happening and why, I was consulted throughout on my comfort by Dr Parth, Mihaela and Amanda (and very patient reception team when I had a card malfunction!) a huge difference to the dentist experience I am Used to - 10/10

— amy head

T332312 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you so much for your glowing review! We're thrilled to hear that your first visit to Brightside felt like a breath of fresh air. Our team strives to ensure clear communication and comfort throughout every appointment, and it's wonderful to know that you felt supported. We appreciate your kind words and look forward to welcoming you back!

Hygienist

5 out of 5 stars
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All paperwork sent by email before the appointment so when I arrived there was nothing to do, friendly receptionist. The hygenist was very experienced and gentle and discussed my teeth and the best way to clean them. I came out with beautifully cleaned teeth, thoroughly recommend this practice.

— Caroline F

Verified review (2305501) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your lovely review Caroline! We’re delighted to hear that the check-in process was smooth and that you had such a positive experience with our team. Our hygienists always aim to make every visit as comfortable and informative as possible, so it’s wonderful to know you left feeling well cared for and with beautifully clean teeth. We truly appreciate your recommendation and look forward to seeing you again soon!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygenist visit

Tooth replacement

5 out of 5 stars
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Treatment and professionalism of staff.

— Dennis W

Verified review (2304748) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you Dennis for your 5 star review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Implant

Krystal - an absolute star!

5 out of 5 stars
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I popped in the other day to collect some retainers, calling ahead and spoke to Krystal. I was in a hurry and she made a special effort to ensure my package was ready when I arrived and we still had time for a quick chat. Krystal always takes an interest in the lives of the patients and that's one of the things that really stands out from the team at Brightside Dental, the service is so personal. I've had a lot of appointments lately, whilst simultaneously having to be in and out of London a lot and Krystal has really helped to manage my appointments to minimise the travelling and make things as stress free as possible. She's an absolute gem and Brightside Dental is my forever dental home!

— Lynda

Verified review (2304732) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much Lynda for taking the time to share such a thoughtful review! We’re so happy to hear that Krystal has been able to make your experience at Brightside Dental a little easier, especially with your busy schedule. She truly goes above and beyond to make sure each patient feels valued, and it’s wonderful to hear that it’s making a difference for you. We’ll be sure to pass on your kind words to her – she’ll be thrilled! It means a lot to us that you consider Brightside Dental your forever dental home. We look forward to seeing you again soon!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Collection of dental products

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Audrey Mason-Brown

T331570 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your outstanding review, Audrey! We are thrilled to hear that you had such a positive experience with us. Your support and feedback mean a lot to our team. We look forward to serving you again soon!

Review from Google

5 out of 5 stars
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Friendly, speedy and thorough. Have been with Brightside for years and highly recommend.

— toby frow

T331571 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your kind words and for being a loyal customer for so long! We're thrilled to hear that you have had positive experiences with our team. Your recommendation means a lot to us. We look forward to continuing to serve you in the future!

Wisdom teeth extraction

5 out of 5 stars
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This morning I had 2 wisdom teeth extracted and although I was nervous Shahrokh Ali and nurses made the whole procedure very calm and painless. Unfortunately later in the day I had complications with further bleeding and called to see if I could return to the clinic to be checked. It was near closing time on a Friday and the clinic stayed open to welcome me back for stitches. Shahrokh Ali and his nurse made me comfortable and allowed me time to recover & check the procedure and had been successful. 5 star treatment! Thank you to all the team.

— Gareth M

Verified review (2301632) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much for your kind words and detailed feedback Gareth. We're glad to hear that Dr Shahrokh and the team were able to make you feel at ease during your procedure and that you felt supported even when unexpected complications arose. Patient comfort and care are always our top priorities, and we're pleased we could be there for you when you needed it most. Wishing you a smooth and speedy recovery — and thank you again for the 5-star review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? WisdomTeeth Extraction

6 monthly hygienist treatment

5 out of 5 stars
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Cleaned teeth, explained what was being done and why and advised on what I needed to do

— Anonymous

Verified review (2300982) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your feedback! We're glad to hear you had a positive experience and that everything was clearly explained during your visit. Our goal is always to ensure you're comfortable and well-informed about your dental care. If you have any questions or need further guidance, feel free to reach out — we're here to help!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit

Review from Google

4 out of 5 stars
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I've used brightside for more than ten years. It's been a good and comfortable relationship. They have remained reasonably priced, and the transition to provate care through their membership scheme has been smooth and crucially affordable!. They are very good humoured, good caring people who are clearly interested in building and maintaining long-term relationships. Thoroughly recommend.

— Matt Shaul

T329864 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your positive review, Matt! We're glad to hear that you've had a good experience with us over the years and appreciate your recognition of our commitment to affordability and quality care. Our team strives to build lasting relationships with our clients, and it's rewarding to know that you feel this way. We value your recommendation and look forward to continuing to serve you for many more years to come!

Review from Google

5 out of 5 stars
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This was my first visit for a filling which as usual very nervous as I am with dentists, had a warm greeting from Reception and my Dentist. Atmosphere very calm soft music playing in the background which made me feel sort of relaxed. All in all my experience was satisfying. I actually didn't feel no pain!

— Tonia Hunter

T329865 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for sharing your positive experience, Tonia! We're delighted to hear that our team's warm greeting and the calming atmosphere helped ease your nerves during your visit. It's great to know you felt relaxed and pain-free throughout the procedure. We look forward to seeing you again for your future dental needs!

Visiting dental hygienist

5 out of 5 stars
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Treated very well with full explanation of procedure.

— Anonymous

Verified review (2300254) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your 5 star review!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit

Review from Google

4 out of 5 stars
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Four stars asI preferred the old place, this location is difficult as there is too much traffic and parking is not ideal..
Five stars for the service from the staff is wonderful and Sharoukh is as always brilliant!!

— Jay

T328211 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your feedback, Jay. We're glad to hear you enjoyed the wonderful service and that Sharoukh made a positive impact on your experience. We understand that the new location has its challenges and appreciate your input regarding traffic and parking. We are always looking for ways to improve and enhance our customers' experience. We hope to see you again soon!

Review from Google

5 out of 5 stars
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All Doctors and staff are very friendly and accommodating. I have been with Brightside for years now and they are getting better with facilities and treatments. I would like to say thank you to Dr Negar and Dr Patel and their staff everytime I come for a check up or cleaning or treatment. As always, i came to visit last week with Dr Negar, she is gentle and approachable and accommodating to all my enquiries. Thank you very much.

— Donna Vinagrera

T328063 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for sharing your wonderful experience, Donna! We are thrilled to hear about the improvements you’ve noticed and appreciate your kind words about Dr. Negar and Dr. Patel. It’s our mission to provide friendly and accommodating care, and we’re glad to know you feel supported during your visits. Your loyalty over the years means a lot to us, and we look forward to serving you in the future. Thank you for being a valued member of the Brightside family!

Review from Google

5 out of 5 stars
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Hygienist is always very professional showing real concern for me as a patient

— M Davies

T328064 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your kind words! We take pride in providing professional and caring service to all our patients. It's great to hear that our hygienist made you feel valued and comfortable during your visit. We appreciate your feedback and look forward to seeing you again!

Review from Google

5 out of 5 stars
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I have been seeing Mihaela, the hygenist for many years, she is always very thorough and gentle. I could highly recommend her, especially if you are scared of hygienists !!

— Catherine

T326611 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful review, Catherine! We're thrilled to hear that Mihaela has consistently provided you with thorough and gentle care over the years. It's great to know that she can help ease any fears about dental hygiene. We appreciate your recommendation and look forward to seeing you at your next appointment!

As Always Five Stars!

5 out of 5 stars
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Saw Dr Ronit Patel today for a new crown to be fitted. Always excellent, professional service from the moment I walked in until I left. Friendly, patient and excellent service. Cannot recommend Brightside Dental highly enough.

— Ali O

Verified review (2293252) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your wonderful feedback Ali! We're so pleased to hear you had such a positive experience with Dr. Ronit Patel and the team. Your kind words about the service and care you received mean a lot to us. We're grateful for your recommendation and look forward to seeing you again!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? New crown

Hygienist

5 out of 5 stars
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Negar and Elf did an amazing job cleaning my teeth! I'm so pleased with the result.

— Sally J

Verified review (2293162) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind words Sally! We're so glad to hear you're happy with the results. Negar and Elif will be delighted to know their work made a difference. We look forward to seeing you again at your next visit!
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Hygienist visit

Review from Google

5 out of 5 stars
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Booked an initial checkup after searching for dentists in my area that gave support for anxious patients. Couldn't be happier, I had booked with Ronit and he was incredibly supportive and guiding from the get go.

He explained everything he was doing and why and went into detail about the check up as well as future treatment, he and the dental assistant were very caring and made me comfortable that I was in good hands. Highly recommend for anyone who's been afraid and uncomfortable going to the dentist.

— Abdelfetah Derrouiche

T326177 Review left 8 months ago
This review complies with Google's policies.

Reply from Brightside Dental

Thank you for your wonderful feedback! We're thrilled to hear that Ronit provided you with such supportive care during your visit. Your comfort and understanding are our top priorities, and it's great to know we could ease your anxiety. We appreciate your recommendation and look forward to seeing you again for future visits!

The Best Dentists I've Ever Had!

5 out of 5 stars
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I have had horrendous problems with my teeth over the years, not so much because they were inherently bad but because I have consistently had bad luck with the dental practices I've had. At last I feel like that trend has changed with Brightside Dental. From the outset, the team has been helpful, supportive, informative and have carried out the best quality dentistry I've experienced, be it surgery or hygiene. After two replacement crowns and repeated hygienist appointment my teeth at long last look and feel healthy again.
Thank you all, especially Minal, Paarth, Michaela and Negar plus of course all the wonderful reception staff and nurses.

— David F

Verified review (2292485) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you so much David for sharing your experience in such detail — it truly means a lot to us. We’re so glad to hear that your journey with Brightside Dental has made a positive difference after the challenges you’ve faced in the past. It’s wonderful to know that the care provided by Minal, Paarth, Mihaela, Negar, and the rest of our reception and nursing team helped restore both your confidence and oral health. We’re proud to be part of your dental journey and look forward to continuing to support you with calm and gentle care.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? Crowns and Hygienist

Hygienist

5 out of 5 stars
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All good treatment and very friendly, informing me during the treatment

— Anonymous

Verified review (2292049) Review left 8 months ago
This review was collected via online systems.

Reply from Brightside Dental

Thank you for your kind words! We're so pleased to hear you felt well-informed and comfortable during your treatment. Providing friendly, clear, and supportive care is what we aim for, and it's great to know that came across in your visit.
How likely are you to recommend us to your friends and family on a scale of 0-10? 10
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you with the information provided on the cost of your treatment? 5 out of 5 stars
How happy are you with the outcome of your treatment? 5 out of 5 stars
What treatment have we just completed for you? invisalign and hygienist