Working Feedback

The Dental Care Centre

195 New Cross Road, New Cross, London, SE14 5DG

Excellent rating from 86 reviews

5 out of 5 stars

+ 881 reviews from Google 967 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Great receptionist and dentist and hygienist team.

— csilla macsai

T400227 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to rate our service. We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

A welcoming and professional experience

5 out of 5 stars
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My appointment for today went smoothly as expected. My oral hygienist and her assistant were absolutely welcoming and professional as usual. I was at ease and relaxed thanks to them.

— Anonymous

Verified review (2407701) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thanks for the feedback! We’re thrilled you’re happy with our service.
Kind regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Dentist was good, on time and professional and he completed his work perfectly well.

— Christabel O

Verified review (2406874) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thanks for the feedback! We’re thrilled you’re happy with our service.
Kind regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The Dental Care Centre - My experience

3 out of 5 stars
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Dental hygiene

— Anonymous

Verified review (2406834) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thank you for rating our service. We continuously strive to provide good quality patient care and service, and we are sorry to hear you were unhappy following your recent appointment. Your comments will be shared with the team for improvement and learning. If we can be of any assistance, please do not hesitate to contact the practice directly, we’re here to help.
Kind regards,
The Dental Team
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Best Dentist in London

5 out of 5 stars
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Friendly and efficient service. Professional advice, clear information provided, so you can make informed decisions about your dental care.
Best Dentist in London.

— Anonymous

Verified review (2406547) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thanks for the feedback! We’re thrilled you’re happy with our service.
Kind regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars
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Fantastic work!

— Josiane L

Verified review (2406438) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Kindness

5 out of 5 stars
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Kindness and professionalism

— Anonymous

Verified review (2405925) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Hygienist Sonal and Ressin are really lovely. Super friendly, progressional and fast. My teeth look great!

— Sam Roberts

T398303 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team

Excellent

4 out of 5 stars
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Professionalism of staff was excellent

— Bakary J

Verified review (2405310) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Professional

Review from Google

4 out of 5 stars
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Professional support consistently provided by the dentist in attendance. Few members of the front office require some training to assure expediency.

— Alpha Yayah Kallon

T398304 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
We value patient feedback as we are interested in improving our services, whilst offering you the very best dental care. We would like to thank you for giving us your feedback which will be passed on to the team for learning and improvement and apologise if on this occasion we didn’t meet your expectation. We hope you will see an improvement on your next visit.
Many thanks,
The Dental Team

The Dental Care Centre

5 out of 5 stars
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My appointments are always done professionally and promptly. My Dentist always informs me throughout the appointment letting me know what is being done and why. I know I'm in perfect care and have no worries, he's exceptional!

— Anonymous

Verified review (2404457) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Pavneet and Prakash for my hygienist appointment, they were friendly and done a fantastic job. I highly recommend for a clean.

— Yonas Exodus

T397551 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

The Dental Care Centre

5 out of 5 stars
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Good, friendly service

— Anonymous

Verified review (2402598) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Visited Dr Sonal and Ressin for my hygienist appointment, very professional amazing work definitely recommend anyone looking for a good hygienist.

— Mohit Lakhwani

T395755 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your feedback. We’re so pleased to hear you were happy with the care and service provided by our team. Your satisfaction means a great deal to us, and we are committed to continuing to deliver the highest standard of dental care.
Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
I had my hygienist appointment today with Sonal and Ressin. They were absolutely wonderful and made me feel at ease.

They also provided me with a few different interdental brushes to try to work out the best size for me. 10/10 service

— Kim

T395756 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your feedback. We’re so pleased to hear you were happy with the care and service provided by our team. Your satisfaction means a great deal to us, and we are committed to continuing to deliver the highest standard of dental care.
Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
A special thank you to Miss. Sonal and Miss. Ressin for their care and attention, which made the visit even more comfortable. Highly recommend!

— lovelin daniel

T395606 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your feedback. We’re so pleased to hear you were happy with the care and service provided by our team. Your satisfaction means a great deal to us, and we are committed to continuing to deliver the highest standard of dental care.
Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team

Review from Google

5 out of 5 stars
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Sajon Datta:

I had the very first appointment at DCC with Dr. Prasad, he was quite kind and helpful. Thanks to Pratyasha and Mark for sorting out the date and time issue. Overall the first session went quite smooth. See you lovely people soon again.

— Stacks Deal

T394380 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team.
Many thanks, The Dental Team.

My experience

5 out of 5 stars
workingfeedback logo
My dentist is a really lovely lady with good energy and makes you feel very at ease. Give her a pay rise please!

— Charmaine M

Verified review (2399024) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team. Many thanks, The Dental Team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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It was good

— Anonymous

Verified review (2398364) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team. Many thanks, The Dental Team.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Professional

Review from Google

4 out of 5 stars
google logo
Was the first time that I was been checked on my teeth 😬 and so far the service was great.

— Jose Sousa

T393497 Review left 2 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your feedback. We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team