Verified review (2397104)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
My experience
Excellent
— Rapheal A
Verified review (2397000)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The Dental Care Centre
I needed an appointment and got one straight away. Both my dentist and his assistant looked after me and my needs, by taking care of me and asked me if I was ok while I was having my treatment. Thank you Dr Mani and your lovely assistant for looking after on the day of my appointment.
— Lisa W
Verified review (2395849)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team. Many thanks, The Dental Team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
The experience seeing dental hygienist was the worst experience ever. I was in so much pain I could barely eat or move mouth because cleaned too deep. I was in so much pain had pus near lower gum disgusting. I suffered in pain for 2 weeks straight. I'm not going to The Dental Care Centre again ever
— Anonymous
Verified review (2395838)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were unhappy following your visit, as providing high-quality care and a positive experience for our patients is very important to us.
We truly value your feedback and would welcome the opportunity to discuss your experience and address any concerns personally. Please don’t hesitate to contact the practice at your convenience, we’re here to help.
Warmest regards,
The Dental Team
Overall, how was your experience of our service?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent treatment. Friendly, professional and informative. Helpful advice.
I went first because a tooth root had broken and the tooth needed extraction. I was offered an appointment within the hour and given antibiotics to clear the infection. As soon as they had worked, the tooth was taken out. Quick and painless, healed perfectly.
Recommended.
Regular checkups now scheduled with the practice.
— Bill Randall
T391616
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team
Review from Google
Very calm, reassuring and gentle 1st appt. with this dentist. Im a nervous patient so that is vital.
— Vicky Ibbitson
T391395
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Review from Google
Have seen dentist Hannah twice (and today for a filling)
Superb customer care put me at ease.
Cannot compare with the poor service I have received begore in the same practice
Keep on the good work Hanah
— Mbuya Rose
T390071
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for taking the time to rate our service and for choosing us as your dental practice. We are really happy to receive your 5 Star rating.
Many thanks, The Dental Team.
Review from Google
Yesterday was my first time visiting for my treatment and I must say the dental team are very professional and polite.
— Keomorie Turner
T389245
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for taking the time to share your feedback. We’re so pleased to hear you were happy with the care and service provided by our team. Your satisfaction means a great deal to us, and we are committed to continuing to deliver the highest standard of dental care.
Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Very good
Very good, the dentist and her assistant!!
— Gilmore B
Verified review (2393629)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team. Many thanks, The Dental Team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
Seemed friendly. Felt a bit pushed to make a decision about treatment on the spot.
— Anonymous
Verified review (2391914)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for rating our service. We are sorry to hear you were unhappy with our service. Your comments will be shared with the team for improvement and learning. If we can be of any assistance, please do not hesitate to contact the practice directly, we’re here to help.
Kind regards,
The Dental Team
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Always excellent service and a warm, efficient welcome.
— Paul D
Verified review (2391589)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team. Many thanks, The Dental Team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Very efficient service and excellent services.
— Anonymous
Verified review (2391350)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very pleased
Well treated and respectful doctor
Makes me relaxed and comfortable
Very pleased
100% satisfied
— Enid L
Verified review (2389165)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
So grateful to have Amina taking care of us. She is always so kind, patient & helpful.
— Tracey Ormes
T385543
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team.
Great
Great Dental surgery
— Terry H
Verified review (2388483)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Really helpful and considerate advice with no shame
— Bethany Plummer (B Plummer)
T385544
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
The dentist took time to explain
Excellent service - professional. The dentist took time to explain the procedure.
— Anonymous
Verified review (2388313)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Thank you
Thank you for a very good service today at 10am
— Anonymous
Verified review (2387874)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great dental practice
The hygienists, dentists and front desk staff are all very professional and friendly.
It’s a great dental practice and I highly recommend it.
— Chrystel T
Verified review (2386884)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
My hygienist was very excellent
— Tamara Tomlinson-Beharie
T384733
Review left 3 months ago
This review complies with Google's policies.
Reply from The Dental Care Centre
Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
