Working Feedback

The Dental Care Centre

195 New Cross Road, New Cross, London, SE14 5DG

Excellent rating from 86 reviews

5 out of 5 stars

+ 881 reviews from Google 967 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
google logo
Found the receptionist quite frustrating.

— Sally Mcnicholas

T380294 Review left 3 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
Sonal and Pardeep were simply awesome.
Thank you!

— Angel Diary

T380295 Review left 3 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
I had a hygienist appointment with Sonal and Pardeep and they were both great, very professional and helpful, giving good advice for maintaining good health of my teeth & gums.

— Bridy Parsons

T380138 Review left 3 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you very much for taking the time to share your lovely feedback. We’re delighted to hear that you were happy with the care you received and felt well looked after during your visit. Your kind words are greatly appreciated and motivate our team to continue providing the highest standard of dental care.
We look forward to welcoming you back again soon.
Warmest regards,
The Dental Team

Treated very well

5 out of 5 stars
workingfeedback logo
Always treated very well by all the staff but particularly by the dentist and her assistant.

— Anonymous

Verified review (2379144) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Clean, efficient and courteous. You almost forget the pain

— Clara Pochettino

T379478 Review left 3 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
I’m finally over my fear after a life long phobia of the dentist! To the point I quite look forward to my visit. Starting with the lovely people on reception, they make you feel calm and welcome the moment you arrive. The dentist’s and assistants are faultless in the treatment room- Hannah is extremely understanding and patient with me - I even manage to have a laugh which I thought would never be possible. Taken the leap into Invisalign recently with Romain - excited for the journey. I am forever grateful . The best!

— Lauren Speariett

T379226 Review left 3 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team

Review from Google

4 out of 5 stars
google logo
This person left a star rating but no comment.

— skip gulp

T379227 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I had my first dental hygienist appointment and it was a great experience. I was seen by Dr Sonal and Pardeep.

Dr Sonal was very gentle, explained the procedure in detail, and answered all my questions, which made me feel completely at ease.

I’ve already noticed a positive change in my teeth. Straightforward and professional service — thank you, Dr Sonal and Pardeep!

— Derya Derya

T379228 Review left 3 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team

Recommended

5 out of 5 stars
workingfeedback logo
The dental care centre was very welcoming and needs to be recommended.

— Ibrahim M

Verified review (2377120) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

3 out of 5 stars
workingfeedback logo
Glad that was corrected, but felt uncomfortable asking to redo my retainers again!

— Anonymous

Verified review (2377082) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your feedback! We’re glad to hear your concerns were corrected, please do not hseitate to contact us if there is anything else we can do, we are here to help. We look forward to seeing you again.
Kindest regards,
The Dental Team
Overall, how was your experience of our service? Don't know
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
Always lovely service and very helpful

— valerie gager

T378617 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
Reception staff are very friendly and accommodating and the hygienist service is excellent with the hygienist making sure at every step you are comfortable and offering very thorough cleaning advice for when you are at home. Highly recommended service.

— Anthony Johnston

T378618 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
Great experience with Sonal and Pardeep at my hygienist appointment

— Paul Latouche

T378467 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your 5-star rating! We’re delighted you had a positive experience and look forward to seeing you again.
Kindest regards,
The Dental Team

Jessica welcomed me with a smile. Excellent personal care.

5 out of 5 stars
workingfeedback logo
As usual Jessica welcomed me with a smile.
Professionally and efficiently reviewed my teeth ………. grinning as always at my silly jokes…….
Always puts me at ease, and looking forward to attending my next appointment.
Excellent personal care.

— Michael M

Verified review (2376279) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your feedback. We’re so pleased to hear you were happy with the care and service provided by our team. Your satisfaction means a great deal to us, and we are committed to continuing to deliver the highest standard of dental care.
Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional and respectful

5 out of 5 stars
workingfeedback logo
I really think my appointment went very well and the Doctor and their team were very professional and respectful.

— Celeste M

Verified review (2376024) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your feedback. We’re so pleased to hear you were happy with the care and service provided by our team. Your satisfaction means a great deal to us, and we are committed to continuing to deliver the highest standard of dental care.
Thank you for choosing us as your dental care provider.
Kind regards,
The Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— ian churchill

T377621 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for your amazing 5-star rating! We’re so pleased to know you’re happy with our service, and your feedback means the world to our team.
Warmest regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
(Translated by Google) The dentists did excellent work.
I left there very satisfied.

(Original)
Muy bien trabajo el de los adonlologos .
Sali muy satisfecho de alli.

— César Vargas

T377622 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to rate our service. We continuously strive to provide good quality patient care and service and are sorry to receive your low rating. We welcome the opportunity to deliver a personalised response to you. Please contact the practice if we can be of assistance.
Many thanks.
The Dental Team

Review from Google

5 out of 5 stars
google logo
Very friendly, helpful and honest
Informative about treatment needed 100% recommended

— Kevin Ross-Reid

T377623 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to share your kind feedback. We’re delighted to hear you had a positive experience with our dental team.
Your comments mean a great deal to us, and we look forward to welcoming you again soon.
Kind regards,
The Dental Team

Review from Google

5 out of 5 stars
google logo
The service is so nice with Dr Anisa and Nurse Prugna thank you very much.

— Ganiyat Kesinro

T377624 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to rate our service. We continuously strive to provide good quality patient care and service and are sorry to receive your low rating. We welcome the opportunity to deliver a personalised response to you. Please contact the practice if we can be of assistance.
Many thanks.
The Dental Team

Review from Google

5 out of 5 stars
google logo
Excellent care by my hygienists Pardeep and Sonal. The attention to detail and clear explanations and instructions on how to improve my dental health makes me feel comfortable and welcome.

— Jeffrey Ogwuche Sunday

T377448 Review left 4 months ago
This review complies with Google's policies.

Reply from The Dental Care Centre

Dear Patient,
Thank you for taking the time to rate our service. We continuously strive to provide good quality patient care and service and are sorry to receive your low rating. We welcome the opportunity to deliver a personalised response to you. Please contact the practice if we can be of assistance.
Many thanks.
The Dental Team