Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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The dentist and the assistant were excellent overall, and I am pleased with the receptionist's service.

— Barrington D

Verified review (2329577) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A positive experience

4 out of 5 stars
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As always my visit New Cross Dental Practice was a positive experience. The reception staff are really helpful, supportive, and I always feel welcomed. I would also like to thank Dr Ellen McGibbon, I appreciate the dental care.

— Anonymous

Verified review (2329252) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly and efficient

5 out of 5 stars
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Priscilla was extremely friendly and efficient in her clean! She made me feel extremely comfortable and was very clear about the steps needed to maintain good teeth and gum health

— Anonymous

Verified review (2329209) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful, cooperative, and understanding experience

5 out of 5 stars
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It was my first appointment at the clinic and the doctor was very wonderful, cooperative, and understanding, and the assistant as well. I will make sure to recommend this clinic to my friends.

— Mshael A

Verified review (2329143) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Having had a pretty awful experience at a dentist in East Dulwich that felt more like an exercise in extortion, I booked an initial appointment at New Cross Dental. A completely different experience. All of the staff were great, from reception to dental nurse & dentist. At no point felt like i was being up-sold or pressured into private treatment. 5/5

— Ian Huckle

T346856 Review left 6 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Dr Neel Hirani completed a very large filling for me, a procedure I was dreading. He could not have made it an easier experience

— Carola Towle

T346857 Review left 6 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Dental Hygienist

— Anonymous

Verified review (2328702) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New Cross Dental Practice

4 out of 5 stars
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Very satisfied with the treatment and also the advice given.

— Anonymous

Verified review (2327886) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Routine checkup

5 out of 5 stars
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A thorough routine checkup and good advice given by Jack

— Hayley T

Verified review (2327715) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great, a thorough checkup and good advice from Jack

— Hayley Tompsett

T345156 Review left 6 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sean O

T345157 Review left 6 months ago
This review complies with Google's policies.

Very good

5 out of 5 stars
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Everything about this practice is very good, from reception to the dentist.
The place is very clean, especially the toilet. Well done all of you at the practice

— Rachael B

Verified review (2327278) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Are more then 10 years that I use NCDP and the all staff and service are very good they look after their patients with kindness and professionality!
Well done Guys!

— Marco Pozzato

T345158 Review left 6 months ago
This review complies with Google's policies.

Check up

5 out of 5 stars
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Quick and easy check up and clean.

— Anonymous

Verified review (2327093) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Dentist Dr Neel Hirani, and the New Cross Dental Practice Team are the best Dental Practice I have ever been to. The practice is modern, and the service price explicit with tears of treatment possibilities. I always come out from my appointment feeling seen and heard, and my treatment the best I can afford. I am so grateful to the team, to be in their care. Teresa Dignan

— tess dignan

T345159 Review left 6 months ago
This review complies with Google's policies.

Professional, kind and empathetic

5 out of 5 stars
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I'm with New Cross Dental Practice for 10 years now and it's the best! The staff are always welcoming and friendly, all the dentists I've seen were incredibly professional, kind and empathetic. Thank you!

— Anonymous

Verified review (2326538) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Consistently exceptional

5 out of 5 stars
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I have been a patient at this dental practice for over 20 years, and the standard of care remains consistently exceptional. My dentist is always professional, thorough, and reassuring, taking the time to explain every step so I feel completely comfortable. The dental technician maintains the same high level of skill and attention to detail, ensuring every treatment is finished to an excellent standard. The whole team provides a welcoming, reliable, and consistently high-quality service that I continue to trust year after year.

— Anonymous

Verified review (2325776) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service. Quick checkup. Seen early.

— Anonymous

Verified review (2325190) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service experience

5 out of 5 stars
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Excellent service from both the hygienist and the dentist. Great to get such useful information.

— Anonymous

Verified review (2324765) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made every effort to fit me in

5 out of 5 stars
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When I had a cracked filling, New Cross Dental Practice made every effort to fit me in as soon as possible. Am grateful for the support.

— Julia R

Verified review (2324586) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient