Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

Satisfied with my first visit

4 out of 5 stars
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Satisfied with my first visit. I look forward to better experience in future.

— Anonymous

Verified review (2286341) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had great experience with hygienist Jack, who was very thorough and gave me useful follow up advice. Thanks!

— Rosy Wiseman

T321669 Review left 9 months ago
This review complies with Google's policies.

Friendly and reassuring

5 out of 5 stars
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I was seen quickly by Ellen the dentist who was warm, friendly and reassuring. Luckily, no work was needed and I was encouraged to keep up the cleaning regime.

— Maria K

Verified review (2285811) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New Cross Dental Practice

5 out of 5 stars
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Very happy with my treatment…

— Graeme W

Verified review (2285080) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So pleased with the service

5 out of 5 stars
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I am so pleased with the service that I am willing to direct others to this practice. Thank you.

— Anonymous

Verified review (2284793) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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10/10

— Halim T

Verified review (2284277) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I saw Jack, a hygienist at New Cross Dental Practice. He really was exceptional. I found him professional, very personable, clearly very knowledgeable. I was most impressed by the treatment I received, it was superb. Jack was able to complete a deep clean of my teeth (scale and Polish), and had time to talk to me about a potential issue he had spotted, offered advice about addressing this by improving my cleaning technique and advice regarding next steps.  All in our allotted appointment time. I love being an active participant in managing my health and I was impressed and appreciative of the information I received which Jack sent to me in an email, for me to reflect/ act on in my own time.

I will definitely be following the advice I was given and will be returning to Jack for further treatment in the further. Thank you Jack!!

— Vanessa “veebee1212” Bailey

T319928 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always very impressed with the service and care at New Cross Dental Practice. Dr Ellen is attentive, thorough and very friendly!

— N GB

T319929 Review left 9 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Very happy

— Anonymous

Verified review (2283092) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A great job done

4 out of 5 stars
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Really efficiently seen to and a great job done!

— Anonymous

Verified review (2282922) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointments are well managed

5 out of 5 stars
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The staff is welcoming and appointments are well managed. Have been going for a few years and happy with the experience.

— Anonymous

Verified review (2282863) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and helpful

5 out of 5 stars
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Professional and helpful review of my dental health

— Anonymous

Verified review (2282796) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good

5 out of 5 stars
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Good, professional service

— Anonymous

Verified review (2282784) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Dr Rodrigues was pleasant and swift in giving me temporary filling.

— Roy Vickery

T319557 Review left 9 months ago
This review complies with Google's policies.

I was very impressed

5 out of 5 stars
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My recent round of treatment involved several procedures, including crowning, referral for extractions, and filling a broken front tooth. I felt completely informed about the options (procedure and cost) and involved in the decision-making. I was very impressed with the level of care taken and am delighted with the results.

— Stephen P

Verified review (2282527) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Vanessa Memaj

T319558 Review left 9 months ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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I needed an emergency appointment and was offered one very quickly.
From dentist to nurse to reception the staff were professional, knowledgeable and courteous.
Premises were very clean.

— Anonymous

Verified review (2282497) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've seen three dentists over the past 7-8 years and all of them have always been very professional and efficient, and happy to share details or answer questions.

— Toby Smith

T319559 Review left 9 months ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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I had an emergency appointment with Dr Ellen.
She was lovely and her nurse.
I asked if I could see her for my checkups, she said she was happy to see me regularly.
The reception team were also lovely

— Sharon H

Verified review (2282475) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Dyana

T319560 Review left 9 months ago
This review complies with Google's policies.