Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Reception staff are always very helpful and friendly.
Hygienist Victoria and Dr Nikil have really helped me with my fear of the dentist and massively improved my teeth and gums.

— Aoife Daly

T271971 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have a very good experience in this dental 😍😍😍

— Amina Addabrahim

T271808 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I was seen by Mr Himal Hirani and I cannot thank him enough. I was nervous and I thought it was a difficult procedure. He was attentive and communicative and super confident which calmed my nerves somewhat. Absolutely fantastic and I cannot commend him highly enough. Going to any dentist is not a pleasurable experience but believe me Mr Hirani made it as a pleasurable experience one could receive.

— Nick McCormack

T271809 Review left 1 year ago
This review complies with Google's policies.

New Cross Dental Practice

5 out of 5 stars
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The Dentist explained what she was doing or going to do, I took my 8-year-old daughter and she seems to understand what's happening.

— Glenroy C

Verified review (2201534) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My experience was great, I was seen exactly at my appointment time. The two dentists were polite and explained to me what was going to happen. The hygienist showed care while doing the work and didn’t take to long.

— A Google User

T271631 Review left 1 year ago
This review complies with Google's policies.

Professional service

5 out of 5 stars
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Professional service backed by good practical advice

— Anonymous

Verified review (2201067) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind, respectful

5 out of 5 stars
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I am very satisfied with the hygiene cleans of my teeth and implants. They were all very kind, respectful and professional. Also, their advice was very helpful. They knew my case before letting me in and asked the right questions, giving me the time to answer in details and to ask some questions myself.

— Yveline T

Verified review (2200854) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New Cross Dental Practice

5 out of 5 stars
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I am always happy there

— James R

Verified review (2200582) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Great experience

5 out of 5 stars
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Great experience with my to girls (8 yo and 5 yo). Good explanation of how and why they should brush their teeth better.

— Laurence P

Verified review (2199995) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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Lovely Practice and friendly staff.
Very helpful and make you feel at ease. Good communication.

— Shaz

T270274 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Hello everyone, I have had more than 3 appointments with dentist Jessica. She was the kindest and best dentist I have ever been treated by. I wish her all the best and development in the profession. I thank her very much. My tooth decay has improved and she has given me back my smile with full confidence. I thank all the assistants and workers in the welcome hall. Thank you very much.

— Youcef Belhoula

T268956 Review left 1 year ago
This review complies with Google's policies.

Lovely staff

5 out of 5 stars
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Excellent treatment from lovely professional staff

— Anonymous

Verified review (2198491) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and clear

4 out of 5 stars
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Dentist was really friendly and clear while explaining important info.

— Joel V

Verified review (2198321) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite and caring

5 out of 5 stars
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As always amazing service. Very polite and caring team. I can't explain how happy I am after my visits.
Ani

— Ani D

Verified review (2198288) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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Recently went in for hygiene clean following a consultation few weeks earlier. Very friendly receptionists the moment you ealk in. The dentist was very knowledgeable, informative, fast and efficient. This has always been my experience at this dental practice

— Kenny Wanogho

T268254 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very good Dentist Neil, keep up the good work. 👍

— Lamin Joof

T268255 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely local dentist, all the staff are incredibly friendly and helpful. The dentists and assistants are very efficient, friendly and always explain what is happening which is a welcome touch.

— Megan Joy Barclay

T394789 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Lovely local dentist, all the staff are incredibly friendly and helpful. The dentists and assistants are very efficient, friendly and always explain what is happening which is a welcome touch.

— Megan Barclay

T267981 Review left 1 year ago
This review complies with Google's policies.

Calm and professional approach

5 out of 5 stars
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I wanted to share my experience following my first appointment today, Tuesday 22/04/25, with Dr. Hajirah Mir.
From the moment I arrived, I was impressed by the friendly and welcoming staff at the reception. They made the check-in process smooth and efficient, which helped ease my nerves. The dental nurse was also very professional and ensured I felt comfortable throughout the appointment.
Although I was initially nervous, Dr. Mir’s calm and professional approach put me at ease. We discussed my teeth grinding issues and explored solutions such as a mouth guard, and also touched on the possibility of facial aesthetics for the Masseter muscle in the future. I truly appreciated the thoroughness with which these options were explained.
Additionally, I was referred for wisdom tooth removal, which I’m thankful for, especially after having a bad experience in the past. It’s reassuring to be addressing the issue proactively rather than waiting for complications to arise.
Overall, I’m very happy with the care I received and feel confident that I’ve found a dentist I can trust for my ongoing treatments. I look forward to continuing my care at New Cross Dental Practice.

— Alisson S

Verified review (2196879) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I had my first appointment at New Cross Dental Practice today, and I am thoroughly impressed! From the moment I arrived, the reception staff were incredibly friendly and welcoming, which helped ease my nerves. The dental nurse was very professional and made sure I was comfortable throughout the appointment.

Dr. Hajirah Mir was outstanding. Although I was a bit nervous, she immediately made me feel at ease. We discussed my teeth grinding issues and explored options like a mouth guard, as well as Botox for the Masseter muscle in the future. Dr. Mir took the time to explain everything clearly, which I really appreciated.

Additionally, I was referred for wisdom tooth removal, which I’m grateful for, especially after a bad experience with a previous procedure. It’s reassuring to know that we’re addressing the issue before it becomes more serious.

Overall, I’m very happy with my experience and am confident I’ve found a dentist I can trust for my ongoing care. Highly recommend!

— Alisson (Alisson Srr)

T267840 Review left 1 year ago
This review complies with Google's policies.