Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

Lovely dentist

5 out of 5 stars
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Such a lovely dentist and assistant. Very friendly and competent and happy to answer all of my questions. Punctual as well. 10/10.

β€” Laura O

Verified review (1988661) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick, efficient

5 out of 5 stars
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Going to the dentist is not on my list of the most enjoyable experiences. At New Cross the whole team are friendly, professional and show genuine levels of empathy which is very reassuring, they are quick, efficient and genuinely put the patient first.

β€” Michael N

Verified review (1988455) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent experience as a nervous patient

β€” Ed Giles

T163920 Review left 2 years ago
This review complies with Google's policies.

Hygienist appointment

5 out of 5 stars
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Pain free, professional clean and on time.
Gave very good advice too. Very friendly and calming approach. I highly recommend her service.

β€” Govind H

Verified review (1987429) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely Sirenna did a wondeful job πŸ‘ πŸ˜€

β€” Davy Tan

T163921 Review left 2 years ago
This review complies with Google's policies.

Check up and new crown

5 out of 5 stars
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Everything was explained very carefully, very good service.

β€” Anonymous

Verified review (1987363) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Treatment was excellent, everyone at the practice is friendly.

β€” Anonymous

Verified review (1987186) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Dr Himal Hirani is great - so friendly and informative! Looked after myself and my little one (her first appointment at the dentist!). All the staff were lovely too.

β€” Dr Chuks

T163396 Review left 2 years ago
This review complies with Google's policies.

Routine check-up

5 out of 5 stars
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Very friendly Staff! Great environment to be in. I simply love it x

β€” Anonymous

Verified review (1985621) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New crown

5 out of 5 stars
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Great service, quick and punctual. I’ve been using New Cross Dental Practice for over 25 years and have always been very pleased with the results.

β€” Anonymous

Verified review (1985423) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good

β€” Paul C

Verified review (1985011) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Was wonderful, great staff and my problem was dealt with fast and safe

β€” Anonymous

Verified review (1984936) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Great service. Very happy. Reception are always polite, welcoming and efficient. Dr F is very professional and personable.

β€” Anonymous

Verified review (1984876) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist 3 monthly service

5 out of 5 stars
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Victoria and her assistant were welcoming and made me feel relaxed. Before treatment Victoria explained why and what she intended to do and gave me a choice of anaesthetic or not. The clean was very thorough. Choices and information were given for follow up services . Discussions took place re improvement of my daily oral health care in a pleasant manner.

β€” Christine G

Verified review (1984586) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service…

5 out of 5 stars
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Great service.

β€” Anonymous

Verified review (1984443) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Temporary crown replacement

5 out of 5 stars
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Throughout my dental care for a root canal and crown Dr Neel and the practice have been great. I had quick referrals where needed, good communication around my appointments and the results so far have been good

β€” Anonymous

Verified review (1983675) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Teeth cleaning

5 out of 5 stars
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I had a cold before, but was happy after going to dentist.

β€” Anonymous

Verified review (1981454) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” William Exley

T162561 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Everyone was very helpful. The dentist I saw spoke with me for awhile, giving me a lot of information about why I was feeling dental pain and how to avoid it. She was very good at calming my anxiety about my pain.

β€” Zoe Leonard

T162532 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Appointment dealt with in timely fashion.

β€” Mic Ray

T162533 Review left 2 years ago
This review complies with Google's policies.