Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I am an extremely nervous patient (and when I say extreme, I'm talking full on phobia) but the team and New Cross Dental go out of their way to make you feel calm and relaxed. They're extremely understanding, reassuring, and from their reception team to the dentists themselves they really seem to care about their patients. Cannot recommend them enough.

— Nadia Shaw

T159237 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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It's the best dental care! I cannot fault them. They always take good care of you and are on top with dentistry. Dr. Hirani is the best dentist I ever had. He manages to make my jaw numb without me even noticing!

And the reception team is great too - always trying really hard to make appointments possible, with a smile on their face.

— Susanne Kaiser

T158897 Review left 2 years ago
This review complies with Google's policies.

Best dentist I’ve ever seen

5 out of 5 stars
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Just joined the New Cross Dental Practice as I’ve recently moved to South London. I saw Ellen and she was absolutely lovely, super professional and did a thorough job. I felt really listened to and very well looked after.

— Lucy P

Verified review (1962865) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always happy with the service

5 out of 5 stars
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On-time and professional, listened to my concerns and questions. Nice reception staff. Always happy with the service.

— Anonymous

Verified review (1961627) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience was good

5 out of 5 stars
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My experience was good, the dentist explained the treatment that I would have, to fit the crown it took 2 visits.

— Iona M

Verified review (1961332) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very nice

4 out of 5 stars
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The dentist was very nice and I was able to get a quick appointment as my previous filling had fallen out.

— Anonymous

Verified review (1960540) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Stress-free appointment

5 out of 5 stars
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As usual, I feel fear before attending for my appointment but the dentist always puts me at my ease and takes away some of my worries. I will never feel completely happy coming to the dentist but he makes it at least possible.

— Anonymous

Verified review (1960424) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check-Up

5 out of 5 stars
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Service was excellent. The whole team are great with the kids, this makes check-ups and appointments easy and stress free.

— Anonymous

Verified review (1959536) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? NHS

Hygeniast

5 out of 5 stars
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Very professional and polite.

— Anonymous

Verified review (1959240) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Amazing service/ thank you so much. Lovely lady.

— Amelia W

Verified review (1958703) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Full cleaning; filling; tooth extraction

5 out of 5 stars
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Excellent treatment by friendly, helpful and efficient staff.

— David S

Verified review (1958222) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Prompt, friendly, clear and affordable.

— Jessica Dennis

T157659 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Thanks for everything very professional all the staff thanks

— Yovi Torrez

T157567 Review left 2 years ago
This review complies with Google's policies.

Checkup and gum cleaning

5 out of 5 stars
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I much appreciated the care taken with me as a nervous patient and the gentle but thorough work done.

— Janet C

Verified review (1957870) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Morning visit

5 out of 5 stars
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Excellent service from arrival at reception through to the explanation of the work to be done and its completion.

— Robert C

Verified review (1957863) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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The service was so quick, staff are friendly.

— Anonymous

Verified review (1957047) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Honest, patient & mindful

5 out of 5 stars
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The staff & dentists here at the New Cross Dental surgery have always been professional, kind & mindful of their patients.

— Tina C

Verified review (1956289) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful Team

5 out of 5 stars
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Wonderful Team. Patient, polite and very understanding!

— Anonymous

Verified review (1955969) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent, professional care from Ellen

— Angela Elderton

T157115 Review left 2 years ago
This review complies with Google's policies.

Thorough treatment with squeaky clean results

5 out of 5 stars
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I look forward to my visit because after a thorough examination, Victoria provides clear explanations about the procedures she plans to carry out. She invites questions and appears to have the time to respond to questions as she gives in-depth answers. She links her practice with my regular dentist ensuring a seamless dental service.

— Margaret A

Verified review (1955481) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient