Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

An excellent experience

5 out of 5 stars
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I had an excellent experience with Dr. Himal. The staff were friendly and professional, and Dr. Himal was thorough and knowledgeable.

— Anonymous

Verified review (1923269) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Reception staff are very helpful good interpersonal skills and the dentist I see are also very good they were reassuring and provided me with very helpful treatment plan.

— Pappi

T151494 Review left 2 years ago
This review complies with Google's policies.

New Cross Dental Practice

5 out of 5 stars
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Always a very pleasant and professional experience with them. Dr Hirani is very helpful and understanding.

— Anonymous

Verified review (1922733) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars
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Lovely staff & experience

— Daisy Harvey

T151156 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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My dentist was Roshni, she was so personable and had impeccable customer services skills. I felt heard and she had so much patience. I have been there a few times and have always left feeling well informed of my next steps.
The receptionist staff are also so welcoming and polite, i never worry about having a bad experience at New Cross dental practice

— Carmen Joseph

T151157 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— G K

T151158 Review left 2 years ago
This review complies with Google's policies.

Timely and professional

5 out of 5 stars
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I had a check-up and clean which was friendly, efficient, timely and professional.

— Anonymous

Verified review (1919299) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Serena and her assistant's performance was excellent. They made me feel very welcome and relaxed to have my extraction done and did a great job. They were very professional in every aspect and I am very happy.

— Cookie Smith

T150750 Review left 2 years ago
This review complies with Google's policies.

Helpful and friendly

5 out of 5 stars
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The dentist and the staff are very lovely, helpful and friendly.

— Dionne P

Verified review (1918076) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cheçk up & cleaning

5 out of 5 stars
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A smooth, efficient and informative treatment, as usual.

— Trevor S

Verified review (1917941) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I did my Invisalign with Dr Filipa over the last couple years. She has been incredible, explaining the whole process and all I needed to know thoroughly and clearly throughout the entire time. She had great tips about the use and daily life with Invisalign, and the results are amazing. I’m really happy with how my teeth turned out!
Dr Filipa also did other work (cavities and cleaning) and she was always professional, on time, and caring, as dentists should. I ended up also doing teeth whitening and the process was clearly explained, including limitations of drinking/eating while doing the treatment.
The practice is a busy practice but I’ve had no issues with my appointments - they were accommodating too when I had to reschedule due to illness!
I’d recommend this practice, but most of all, would recommend Dr Filipa for any Invisalign and teeth related matters!

— Manuel Sarmento

T150506 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Thank you for your kind words. We are thrilled you are delighted with the process and the results following your Invisalign journey with Dr Filipa.

Incredible

5 out of 5 stars
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I did my Invisalign with Dr Filipa last year. She has been incredible, explaining this thoroughly and clearly throughout the process. She has great tips about the use and daily life with Invisalign, and the results are amazing. I’m really happy with how my teeth turned out!
Dr Filipa also did other work (cavities and cleaning) and she was always professional, on time, and caring as dentists should be. I ended up also doing teeth whitening and the process was clearly explained, including limitations of drinking/eating while doing the treatment.
I’d recommend this practice, but most of all, would recommend Dr Filipa for any Invisalign and teeth related matters!

— Manuel S

Verified review (1917579) Review left 2 years ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good

Explanations about dentures

5 out of 5 stars
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Explanations about dentures.

— Anonymous

Verified review (1916860) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always a pleasant experience

5 out of 5 stars
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My visit to New Cross Dentist is always a pleasant experience and I get treated with respect and care about my dental condition. The staff are always welcoming and make you feel very comfortable.

— Anonymous

Verified review (1916628) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New Cross Dental Practice

4 out of 5 stars
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Cleaning done because another patient didn’t turn up.

— Sandra H

Verified review (1916411) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Emergency temporary filling

5 out of 5 stars
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Friendly, helpful staff, from the lovely receptionist to the fantastic dentist.

— Deborah P

Verified review (1913993) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Initial check up

5 out of 5 stars
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Very friendly, considerate, reassuring and professional consultation with Dr EM.

— Jacques T

Verified review (1913539) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Routine Dental Examination

5 out of 5 stars
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I am very happy to have found this dental clinic. The staff is very kind and treats their patients with respect. All staff are professionals.

— Diana I

Verified review (1913528) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Such a lovely, freindly helpful Dental practice from the reception staff who book you in - To the dentist who carry out the work the whole team are fantastic 5 star service thanks guys & girls. Ryan

— hoodrich dal

T149794 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

We really appreciate you taking the time to post this thoughtful feedback praising the work of the team. We look forward to seeing you at your next visit.

Check up and concern over possible tooth abscess

5 out of 5 stars
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I have been coming to New Cross Dental Practice for about 10 years now and have always been impressed by their professionalism and competence. They explain what they are going to do in a clear and friendly way and are able to taske a longer term and holistic approach rather than intervening at the first sign of trouble. I am an NHS patient, but previously had private dental care until I could no longer afford it. I have never regretted the move in coming to New Cross Dental Practice, in fact quite the opposite.

— Anonymous

Verified review (1913022) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient