Working Feedback

New Cross Dental Practice

49 Lewisham Way, London, SE14 6QD

Excellent rating from 645 reviews

5 out of 5 stars

+ 643 reviews from Google 1288 total reviews

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Latest Reviews by Working Feedback

Very good

5 out of 5 stars
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Very happy and relaxed.

— Paulo M

Verified review (1880755) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Roxana is a fantastic hygienist. Due to some health issues I have a very challenging mouth to navigate but she is extremely patient, considerate and kind. She is extremely thorough, gives you excellent advice and makes you feel very relaxed (she has great taste in calming music!). By far the best hygienist I have found in 20+ years living in London. Very happy with other members of the dental team too. Daniel was brilliant and much missed!

— Fiona

T142505 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

What a glowing reference for hygienist Roxana, I shall pass on these kind words to her. Daniel will be missed having been involved with the practice for almost 10 years. The transition for his patients' care has been seamless and we can assure them that they are in safe hands with the current team.

Emergency repair filling

5 out of 5 stars
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Needed to have emergency filling as the old filling had fallen out. Treatment was very prompt, the online booking process is easy to use, receptionists are really welcoming and the dentist and dental assistant made me feel at ease, and gave good advice and full treatment. I have always received excellent care on all visits at the New Cross practice.

— Anonymous

Verified review (1877381) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent care and incredibly friendly staff. The dentist made sure I was comfortable throughout the appointment and explained everything very clearly for me. The reception staff are incredibly kind and helpful too.

— Elle Ryan

T141926 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Thank you for your kind words. We are delighted to hear your experience was positive from beginning to end.

Dental checkup

5 out of 5 stars
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Got my tooth checked for a possible filling. Really satisfied with the information that was given to me by the dentist. Will
Come back here again.

— Anonymous

Verified review (1875482) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Entire treatment was excellent

5 out of 5 stars
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The entire treament was excellent.

— Anonymous

Verified review (1875069) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Can't say I enjoyed the experience of having a filling but Dr McGibbon did an excellent job, as always. They are always very patient and take time to explain everything carefully which is very reassuring.

Reception staff and nurses are also always welcoming and helpful. I can't think of a better place to have an invasive oral procedure.

— Caro Lyn

T141683 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

We appreciate you taking the time to post this lovely feedback and are glad you feel we are providing a service you are happy to return to.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Eliana Ochoa

T141684 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Thank you for your review.

Examination and deep clean

5 out of 5 stars
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The staff were all excellent.

— Anonymous

Verified review (1874593) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great experience, the dentistry is very clean, receptionists are nice professional and efficient. Dr Himal Hirani is professional and extremely skilled, he reassured me throughout the procedure and made sure I was kept informed and at ease during the process. By following the after care advise I didn't experience any after pain. Highly recommend! Crystal

— The London African Gospel Choir

T141427 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Many thanks for posting these kind words. We are delighted that you are happy with the services we provide.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Crowther

T141133 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Many thanks for taking the time to post this review.

Friendly, courteous, and professional

5 out of 5 stars
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I was visiting for a routine appointment with a hygienist, and was feeling a bit light headed after treatment, so I was led to the reception area where I could take my time to recover before heading off.

— Anonymous

Verified review (1873898) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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I have a gum problem, teeth!

— Anonymous

Verified review (1873666) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very good dentist very helpful and friendly

— Fikriye Karabeyaz

T139898 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Thank you very much for your review.

Professional Treatment

5 out of 5 stars
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Staff gave very clear, concise and honest view on future treatments and how to maintain healthy gums going forwards. Thank you.

— Anonymous

Verified review (1861113) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Very pleased with services at New Cross Dental Practice

5 out of 5 stars
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I found it very easy to join the practice about 4 years ago. I was recommended by a friend. Very impressive service from the dentist and dental hygienist. I do not get anxious about coming to the dentist.
Making appointments is very easy, excellent reminder service by email.

— Mark S

Verified review (1860976) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist Visit

5 out of 5 stars
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Lasted about 40 minutes, painless and with no discomfort.

— Wingyooi W

Verified review (1860929) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very happy

— Rose Tourmentin

T139068 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

We are delighted you are happy and look forward to welcoming you at your next visit.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— tmode tee

T138767 Review left 2 years ago
This review complies with Google's policies.

Reply from New Cross Dental Practice

Thank you

Check up

5 out of 5 stars
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Himal was, as usual, very good and explained suggested treatment, well. He is patient, friendly and professional.

— Anonymous

Verified review (1857922) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient