Working Feedback

Westminster House Dental Practice

11-13 Horseferry Road, London, SW1P 2AH

Excellent rating from 1023 reviews

5 out of 5 stars

+ 390 reviews from Google 1413 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Our visit was very smooth and quick,

— Amir Heshmati

T404310 Review left 1 month ago
This review complies with Google's policies.

Swift, informative

5 out of 5 stars
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Very swift, informative and helpful

— Anonymous

Verified review (2412114) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

My appointment

5 out of 5 stars
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Very helpful and showed care.

— Anonymous

Verified review (2411931) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Appointment

2 out of 5 stars
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Dentist Chopra was very rude. She first of all told me she wanted to put in a temporary filling and I told her no, that when I called, the lady who answered had told me I could do a permanent fIlling today, that was why I booked it and that I had compared your dental centre with other dental centres and the reviews were better than others. That was why I booked, then she insisted I should get up from the board and go and pay £78 for permanent filling or else no work will be done on me today. I got up to get my card to pay. She said that they’re telling me that I’ve never been to Nhs before. I told her I did in my early years as a student in the 70s, she was telling me that it was abroad. I was shocked because she herself is Indian, if she’s a racist it is unfortunate she fought me. She has no training regarding patient care and respect for her profession, never been so insulted by a dentist before.

— Gladys K

Verified review (2411718) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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I’ve been a patient at Westminster house dental for almost 10 years, and have always had excellent service, from dental checkups and x-rays, to my entire Invisalign journey at the practice. They are responsive, understanding and highly caring and knowledgeable professionals (I’ve had a few different dentists over the years and the service level has not faltered!). I’ve had both NHS and private care, and recommend for both.

— Alice Russell

T401983 Review left 2 months ago
This review complies with Google's policies.

Highly recommend

5 out of 5 stars
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Realtor positive experience. On time and efficient. The dentist explained everything clearly. Highly recommend!

— Anonymous

Verified review (2410687) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Westminster House Dental Practice

5 out of 5 stars
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Very happy with them reception I received, it was warm

— Anonymous

Verified review (2410673) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Westminster House Dental Practice

5 out of 5 stars
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Practical and sensible.

— Anonymous

Verified review (2410538) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Delighted

5 out of 5 stars
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The implantologist, Christian, was affable and kind, explaining the whole process of implantation thoroughly. Delighted to proceed based on this consultation

— Anonymous

Verified review (2409968) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Quick and painless - how I like my visits to the dentist to be!

— Philip Norman

T401169 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The first step is to feel already welcome and smile. The knowledge of the staff member and the helpful front-of-house girls is amazing.
Would advise to visit and have the experience 👍

— Shafaq Roberts

T400961 Review left 2 months ago
This review complies with Google's policies.

Good recent appointment

5 out of 5 stars
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All good.

— Shahram N

Verified review (2408044) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Absolutely brilliant service… they fitted me in as an emergency on a Saturday afternoon. The dentist. assistant and receptionist were all kind very helpful and caring. Thank you

— Sarah Jackson-Stevens

T399965 Review left 2 months ago
This review complies with Google's policies.

Excellent as always

5 out of 5 stars
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Dr Mavani was excellent as always. I really respect her approach and advice.

— Anonymous

Verified review (2406806) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Maria is a top dentist, one of the best I have come across. Sometimes think she worries more about the health of my teeth, than I do. Really patient centred

— RobbieC

T398752 Review left 2 months ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Very good.

— Feko K

Verified review (2406281) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I have never had such a professional experience at a dentist.
Would highly recommend and that is as an NHS patient.

— Grant Mills

T397608 Review left 2 months ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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Backstreet receptionist who calls this dentist in the heart of Westminster ‘west minister’, instantly putting up your guard about sloppy standards. This isn’t a 1960s bus ride. If a receptionist can’t communicate the name of the business that employs them then it sheds doubt on the calibre of those further up who obviously don’t know either

— The Pressure

T396272 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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It was very good, no pain, everything when smoothly. Thank you for the.dental team who treated me with respect and dignity

— dorothee Assiga

T396088 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— karen Parkinson

T394449 Review left 2 months ago
This review complies with Google's policies.

Reply from Westminster House Dental Practice

Thank you so much for your 5-star review karen Parkinson! We really appreciate you taking the time to share your experience at Westminster House Dental Practice. 💙