I have been attending the Westminster House Practice for over 10 years under the care of Ms Payal S. Over that time she has provided excellent care and advice. This has included dental fillings, crown constructions, the construction of dentures and a program of dental whitening. The procedures where necessary were done painlessly using local anaesthetic. She has informed me of the best kind of toothbrush to use and the way to use it. As a senior citizen I sometimes look back at the kind of dental service I received in my early years, and the recollections fill me with horror!
— Rodger B
Verified review (1981211)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent Dentist
Dr Shah offers thorough and compassionate care, a pleasant experience even for patients who are nervous with dental issues.
— Anonymous
Verified review (1980548)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Amazing team
However Alex (the receptionist) is frustrating to deal with, personality and knowledge are not up to the standards of the practice, but I will still give 5 star because the rest of the team is excellent and should not be judged because of a receptionist, although I think that something needs to be done about him ( how to speak to clients and how to control his emotions better).
— Adil Kaissary
T181522
Review left 2 years ago
This review complies with Google's policies.
First visit
Dentist was friendly and offered useful advice.
— Anonymous
Verified review (1979189)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
I have found this dental practice to be very efficient and friendly and they dealt with the basic care I needed in an emergency.
— Heidi Sturgess
T181524
Review left 2 years ago
This review complies with Google's policies.
Great receptionist and dentist
Receptionist was funny and enthusiastic, really nice guy.
Dentist I’m very impressed with, very thorough and professional.
— James P
Verified review (1978342)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Six-month check-up
An NHS appointment but comfortable that teeth were checked and descaled. I declined the x- ray.
— Anonymous
Verified review (1977243)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
NHS
Hygienist Appointment
Charlene is super professional, very polite and a pleasure to have treatment carried out.
— Anonymous
Verified review (1976115)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel comfortable
The dentist was very polite and made me feel comfortable.
— Linda W
Verified review (1975342)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
yes, okay but can get busy.
— Esther Clarke (It's all about Pachesta)
T181530
Review left 2 years ago
This review complies with Google's policies.
Amazing Dentist
My dentist Dr Gibson, had been the best clinician I have ever seen.
I have dental phobia which is quite extreme. I felt very panicky having a filling repair. I would say I had a panic attack mid procedure. Dr Gibson, could not have been a better dentist. He gave me relaxation techniques, stop me from further panic, calmly explained each step and sound. I didn’t feel a thing and my care was exceptional. I left feeling calm. And my tooth feels and looks great. Thank you!
— Martin H
Verified review (1974259)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Great service
Radika is well composed, friendly and professional, efficient. I have switched over to Radika as always does a great job and did thorough work on my scaling and cleaning.
— Tajwer A
Verified review (1973580)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Highly skilled and professional
María is welcoming, polite and highly skilled and professional.
— Diane B
Verified review (1973559)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Overall ok, however the workers at the reception should not argue with each other openly infront of the patient. They should not argue at all, just teach them howto have a constructive comunication in 1-2-1 conversation. English should be the only communicated language between the employees. The plastic flowes at entry give the place an east european country feeling, keep in mind this is a dentist clinic where hygiene needs to be in focus and dust gathering plastic flowers avoided. The reception area where registration is made should no be next to where the patients are seating, I heard over 5 peoples names surnames adress date of birth, if they are on benefit or not, why they are there, etc there is no privacy at all. MY DENTIST WAS PROFESIONAL, BUT 35 MIN LATE, DUE TO TAKING PATIENT IN RANDOM ORDER. THEY DID APPOLOGIES. The female receptionist can be more relaxed, smile more and be more profesional. I am giving 4* thanks to the dentist profesionalism, otherwise it would have been 2*.
— Sevag Assdourian
T181527
Review left 2 years ago
This review complies with Google's policies.
Dental check up
I didn't have to wait for that long to be seen by the dentist.
— Anonymous
Verified review (1973275)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
Friendly, efficient and reassuring care.
— Laura Meecham
T181533
Review left 2 years ago
This review complies with Google's policies.
Westminster House Dental Practice
Professional and efficient!
— Anonymous
Verified review (1972980)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent service
She was incredibly helpful with her recommendations and gently encouraged me on the importance of not missing my appointments.
— Aaron G
Verified review (1972781)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Thank you
Thanks so much for the great treatment.
— Anonymous
Verified review (1971621)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Professional and supportive
My dentist is very professional and I have faith in her opinion. She is also friendly and approachable.
The only slight criticism I have - was that the appointment today - was later than scheduled. However, I was informed that they were running late so I was updated about the situation.
— Anonymous
Verified review (1971373)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
