Prompt service, good dentist,helpful receptionists and really good to have NHS treatment
— Rosemary Bonsall
T120792
Review left 2 years ago
This review complies with Google's policies.
Very efficient
Very efficient and pleasant team.
— Hien L
Verified review (1771754)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Explains things very clearly
Ms Shah is always very welcoming, explains things very clearly and provides options for treatment that can inform my choice. Reception staff were very helpful.
— Debbie F
Verified review (1771712)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
They tried to upsell whitening and other services which made me feel very pressured. I said I didn’t want these but felt I couldn’t say no.
— Anonymous
Verified review (1769271)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Westminster House Dental Practice
Friendly, very professional and welcoming.
— Jason B
Verified review (1768804)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good dentist
Polite and professional receptionists. Very good dentist.
— Anonymous
Verified review (1768472)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
The team is friendly, and Dr. Radhika herself is caring and explains the treatment thoroughly. I felt comfortable and well taken care of throughout my visit. Highly recommended!
— Aces ta
T120236
Review left 2 years ago
This review complies with Google's policies.
My experience
I come with NHS and I want a treatment in NHS standard. The doctor always tries to sell extra treatments and I feel this very frustrating. The NHS service is not Groupon.
— Anonymous
Verified review (1767782)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Polite, friendly
Polite, friendly and helpful staff.
— Anonymous
Verified review (1767676)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Morag Rethans
T119842
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Not my usual dentist but she and the nurse were so understanding and patient with me as I am a very anxious patient who cries and shakes in the chair. Highly recommended. Thank you so much.
— Jacqueline James
T119438
Review left 2 years ago
This review complies with Google's policies.
Friendly, kind
Friendly professionalism of the receptions, and the kindness and competence of the hygienist.
— Busola J
Verified review (1766124)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Sasha Sheka
T119379
Review left 2 years ago
This review complies with Google's policies.
Excellent hygienist
Excellent hygienist very gentle, friendly reception staff.
— Anonymous
Verified review (1766019)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very friendly
Very friendly and efficient.
— Anonymous
Verified review (1765645)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, patient
Friendly, patient, helpful.
— Anonymous
Verified review (1765381)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great dentist
Sorted my issue out straight away. Great dentist and dental assistant.
— Anonymous
Verified review (1765183)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good knowledge
Good knowledge of how to treat patients and put them at ease and answered all questions and a good welcome.
— Malcolm W
Verified review (1765015)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Professional and friendly
Professional and friendly.
— Anonymous
Verified review (1764090)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Dentist was late, then spent half the appointment dealing with another case where they had lost a file. Leaving me just waiting in the chair.
— Anonymous
Verified review (1763330)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Westminster House Dental Practice
Dear patient,
We sincerely apologize for the inconvenience you experienced during your recent dental appointment.
Our clinicians do endeavour to run on time but certain circumstances can run behind. Regarding your mention of a lost file, we want to assure you that security and accessibility of our patient’s record are of utmost importance to us. Our practice has implemented a comprehensive digital system, to ensure the safekeeping of all patient information. Therefore incidents like lost file are highly unlikely, to address your concerns and gain better understanding of the situation we kindly request that you contact the office at your earliest convenience.
Thank you for bringing this matter to our attention, and we look forward to resolving any issue and restoring your confidence in our practice
Best regards,
Georgiana Birgu,
Practice manager
Overall, how was your experience of our service?
Poor
