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Westminster House Dental Practice

11-13 Horseferry Road, London, SW1P 2AH

Excellent rating from 1023 reviews

5 out of 5 stars

+ 390 reviews from Google 1413 total reviews

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Latest Reviews by Working Feedback

The dentist is fantastic

5 out of 5 stars
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The staff are very helpful and straightforward and as always Christian the dentist is fantastic, very talkative and puts you at ease straight away.

— Aaron F

Verified review (1758385) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Friendly, very helpful, friendly front desk and dentist.

— Iestyn Morgan

T118281 Review left 2 years ago
This review complies with Google's policies.

Highly recommend this practice

5 out of 5 stars
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Always a pleasant experience when visiting Westminster House Dental Practice. I was greeted with a smile and the dentist I saw was courteous, friendly, knowledgeable and efficient. I had a through check up and the dentist clearly explained my options for a better fitting denture and clarified issues with a specialist dental referral. I’ve been a patient at the surgery for several years and the treatment I have received has been professional, gentle, competent and friendly. I highly recommend this practice.

— Terence B

Verified review (1756908) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Reassuring and helpful

4 out of 5 stars
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My dentist is really reassuring and helpful.

— Anonymous

Verified review (1756795) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

My experience

4 out of 5 stars
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It was a good service but the hygienist price has increased quite a lot, £87 for 20mins is making me think about moving surgeries.

— Anonymous

Verified review (1756751) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear Patient,

Thank you for taking the time to share your feedback about our service. We appreciate your kind words and are glad to hear that you have been satisfied with the overall quality of our dental care.

We understand that the recent increase in the price of our hygienist service has given you cause for concern, particularly the £87 charge for a 20-minute session. It's important to note that the cost of providing dental services can vary based on several factors, including the complexity of the treatment, the level of expertise required, and the overhead expenses associated with running a modern dental practice. These costs often include maintaining state of equipment, employing highly skilled professionals, and adhering to stringent hygiene and safety protocols.

While we strive to offer competitive pricing, it is essential for us to ensure that we continue to provide the highest standard of care to our patients. The fee adjustments we have made are necessary to maintain the quality of our services, and retain a highly trained team.

We value your loyalty and want to assure you that we are committed to delivering exceptional dental care and a positive patient experience. If you have any further concerns or questions regarding our pricing structure, we would be more than happy to discuss them with you in person or over the phone.

Once again, we appreciate your feedback, and we hope you will reconsider moving surgeries. We are dedicated to serving your dental needs and look forward to the opportunity to address any concerns you may have.

Warm regards,

Georgiana Birgu

Practice manager
Overall, how was your experience of our service? Good

Welcoming

5 out of 5 stars
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Good client service and welcoming facility.

— Owen B

Verified review (1756104) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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My experience with the practice from registering, to booking an appointment, even rescheduling and on the day experience has been nothing but positive. The reception staff are always friendly and welcoming and dentist Disha is gentle, explains the process very clearly and puts you at ease before starting any procedure. Strongly recommend this practice!

— Gemini Pankhania

T117951 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I was treated very well. The dentist and stuffs were very professional and the dentist explained clearly for future treatment.

— Natan Dadi

T117870 Review left 2 years ago
This review complies with Google's policies.

Kind and professional

5 out of 5 stars
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Staff were on schedule, as well as very kind and professional.

— Rahel A

Verified review (1755628) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful and understanding

5 out of 5 stars
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Always helpful and understanding. Very professional.

— Anonymous

Verified review (1755309) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and professional

5 out of 5 stars
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Friendly and professional staff. Punctual check-up.

— Anonymous

Verified review (1754378) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Westminster House Dental Practice

5 out of 5 stars
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Westminster House Dental Practice

— Anonymous

Verified review (1754148) Review left 2 years ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good

Fast and efficient service

5 out of 5 stars
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Fast and efficient service with a clear outcome.

— Anonymous

Verified review (1753998) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Nice atmosphere

5 out of 5 stars
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Nice atmosphere.

— Anonymous

Verified review (1753502) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Westminster House Dental Practice

5 out of 5 stars
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Good reference.

— Anonymous

Verified review (1753189) Review left 2 years ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good

Efficient treatment

5 out of 5 stars
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Friendly and understanding staff. Efficient treatment time and clear with plans for future treatment.

— Anonymous

Verified review (1752707) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Well organised, professional practice where I was seen promptly.

— Ian K

T117046 Review left 2 years ago
This review complies with Google's policies.

Westminster House Dental Practice

5 out of 5 stars
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Charlene did an excellent cleaning of my teeth and showed me how I could reach to brush the back 2 teeth properly. Thanks.

— Anonymous

Verified review (1751621) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Cleanliness and prompt

5 out of 5 stars
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Friendliness, cleanliness and prompt.

— Anonymous

Verified review (1751502) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Great dental practice. Lovely smiling faces. Everyone is polite and my dentist is thorough and explains everything to me. I feel well looked after and respected. I have been a patient for several years
the faces and names may change, but the standard of care is constant. I highly recommend the practice
to everyone.

— Eileen Bagge

T116940 Review left 2 years ago
This review complies with Google's policies.