It was a good service but the hygienist price has increased quite a lot, £87 for 20mins is making me think about moving surgeries.
Reply from Westminster House Dental Practice
Dear Patient,
Thank you for taking the time to share your feedback about our service. We appreciate your kind words and are glad to hear that you have been satisfied with the overall quality of our dental care.
We understand that the recent increase in the price of our hygienist service has given you cause for concern, particularly the £87 charge for a 20-minute session. It's important to note that the cost of providing dental services can vary based on several factors, including the complexity of the treatment, the level of expertise required, and the overhead expenses associated with running a modern dental practice. These costs often include maintaining state of equipment, employing highly skilled professionals, and adhering to stringent hygiene and safety protocols.
While we strive to offer competitive pricing, it is essential for us to ensure that we continue to provide the highest standard of care to our patients. The fee adjustments we have made are necessary to maintain the quality of our services, and retain a highly trained team.
We value your loyalty and want to assure you that we are committed to delivering exceptional dental care and a positive patient experience. If you have any further concerns or questions regarding our pricing structure, we would be more than happy to discuss them with you in person or over the phone.
Once again, we appreciate your feedback, and we hope you will reconsider moving surgeries. We are dedicated to serving your dental needs and look forward to the opportunity to address any concerns you may have.
Warm regards,
Georgiana Birgu
Practice manager
Overall, how was your experience of our service?
Good