A very clean place and the staff here are very sincere.
— Fatema B
Verified review (1751248)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quality treatment
Have known my dentist for ten years or more. Quality treatment carried out in a very friendly and personal way. Only blemish was lack of toothpaste samples. Just a little treat for me. Thanks.
— Robert S
Verified review (1751235)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Treatment is of a very high standard. Customer Service is brilliant: very helpful and cheerful
— Michael Elison
T116923
Review left 2 years ago
This review complies with Google's policies.
A feel-good atmosphere
The receptionist was very pleasant and efficient, a feel-good atmosphere in the Practice. And I get the best treatment from my dentist as always; through those dental treatments, my teeth are healthier. An overall improvement has been achieved, it’s such a great feeling. Thank you so much.
— Anonymous
Verified review (1750729)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Good service and very pleasant staff.
— Alan Wilson
T116876
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Pleasant customer care. Thank you.
— Stanislava Junasova
T116798
Review left 2 years ago
This review complies with Google's policies.
My experience
Very nice.
— Nomonde M
Verified review (1749173)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly and helpful
The waiting area was very clean and comfortable and the dentist was very polite, friendly and helpful when assisting me when it came to making my teeth less sensitive.
— Anonymous
Verified review (1749086)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Really friendly, helpful
Really friendly dentist, who was very professional and helpful in finding the best treatment option for me.
— Anonymous
Verified review (1749053)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very kind, excellent
Everything stood out for me The doctor was very kind, excellent, and I am satisfied with her work.
— Anonymous
Verified review (1749044)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Courteous, helpful
The young lady in reception was courteous, helpful, professional, had patients interests and concerns, understanding.
— Gabrielle O
Verified review (1748948)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Corrective treatment
I was given an appointment very promptly for corrective treatment so I had little to worry about. The dentist explained the treatment and any limitations very clearly explained also. All went well and it was efficient service.
— Anonymous
Verified review (1748624)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Treated exceptionally well
I was treated exceptionally well and felt my dentist made time for me and listened attentively to my concerns.
— Mathew S
Verified review (1748395)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Wonderful!
Dr Christian’s professionalism, respect and sensitivity with the patients, the way in which he treats is painless and the attention and consideration he has for his patients is really unmatched. He is wonderful!
— Anonymous
Verified review (1747782)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
More than happy
Dentist was very proactive. Very direct. Told me what could be done and for how much. Then asked if I would be happy if the work was done straight away. I was more than happy. Very good work done in a very short space of time. Dentist and assistant worked very well together. Very professional.
— Anonymous
Verified review (1747408)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Positive experience
Quick and positive experience with clear advice.
— Anonymous
Verified review (1746837)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Westminster House Dental Practice
Found an appointment fast (luckily) and the dentist was swift in fixing the situation and did a good job.
— Anonymous
Verified review (1746069)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Hygienist
The hygienist is very polite and thorough. However it is often delayed by more than 20 minutes. Would be good if we can be informed of the current level of delay upon arrival at the dental practice.
— Anonymous
Verified review (1745857)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Westminster House Dental Practice
Dear Patient,
Thank you for taking the time to share your feedback about your recent dental visit. We're glad to hear that you found the hygienist to be polite and thorough. We understand that waiting for appointments can be frustrating, and we apologize for any inconvenience caused by the delays.
We appreciate your suggestion regarding the need for better communication regarding wait times. It is important to us that our patients have a positive experience from start to finish. We will certainly take your feedback into consideration and explore ways to improve our communication methods.
In the future, we will strive to provide more accurate information about any delays upon your arrival at the dental practice. Our aim is to keep our patients informed and minimize any wait time as much as possible. Your feedback helps us in our ongoing efforts to enhance the overall patient experience.
Thank you once again for sharing your thoughts. We value your input, and we look forward to serving you better in the future.
Sincerely,
Georgiana Birgu
Practice manager
Westminster House Dental
Overall, how was your experience of our service?
Good
Helpful, supportive advice
Efficient, helpful, supportive advice for the best outcome for today's treatment and the future.
Many thanks.
— James R
Verified review (1745722)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Super friendly staff
Very efficient service, super friendly staff.
— Anonymous
Verified review (1744586)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
