Westminster House Dental Practice

Helpful and considerate

Super helpful and considerate care across the board from reception and bookings to dental care and expertise.

— Anonymous

Verified review (1713317) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

I'm very impressed

Lovely dental practice. Lovely dentist! Fixed my tooth so quickly, I'm very impressed!

— Sarah C

Verified review (1713098) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

Perfectly fitting

Farrah was reassuring from the outset and worked quickly and without me experiencing any pain at all whilst drilling out a large filling and replacing it with a perfectly fitting crown.

— Trudy

Verified review (1712642) Review left 2 years ago
This review was collected via QR code.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

Pleasant, clear and efficient

Friendly helpful reception. Dentist very pleasant, clear and efficient.

— Anonymous

Verified review (1712176) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

Appointment

The Dentist is great but the surgery environment needs a refresh. Little depressing decor.

— Anonymous

Verified review (1712082) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear patient,

Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our dentist, and we're sorry to hear that you found our surgery environment in need of a refresh.

We understand the importance of providing a comfortable and welcoming environment for our patients, and we want you to know that we take your feedback seriously. We are currently looking into refurbishing our practice to improve the overall atmosphere and aesthetic, and we hope that you'll notice a difference on your next visit.

Thank you again for your valuable feedback, and we look forward to welcoming you back to our practice soon.

Best regards,
Georgiana Birgu

Practice manager

Overall, how was your experience of our service? Good

Recent Experience

Was kept waiting for 35 mins.

— Anonymous

Verified review (1711898) Review left 2 years ago
This review was collected via QR code.

Reply from Westminster House Dental Practice

Dear patient,

We apologize for the long wait time you experienced during your recent visit. We understand that your time is valuable and we strive to provide prompt and efficient service to all of our patients.

We want to assure you that we take your feedback seriously and have implemented measures to prevent such delays from occurring in the future. We appreciate your patience and understanding, and hope to have the opportunity to provide you with a better experience during your next visit.

Please do not hesitate to contact us directly if you have any further concerns or feedback. Thank you for choosing our dental practice as your oral healthcare provider.

Sincerely,

Georgiana Birgu
Practice manager

Overall, how was your experience of our service? Neither good nor poor

Efficient, knowledgeable

Efficient, knowledgeable staff.

— Nicholas L

Verified review (1711787) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

Very good dentist

Thank you to my dentist, keeping me at ease during my appointment, very good dentist, she always try to learn about me on a more personal level before beginning treatment or examination to make me feel more comfortable by communicating with me.

— Anonymous

Verified review (1711410) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

Perfection

Perfection and professional.

— Capotolina C

Verified review (1711095) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager
Westminster House Dental

Overall, how was your experience of our service? Very good

Friendly team

Efficient and friendly team.

— Sara D

Verified review (1710441) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear Sara,

Thank you for taking the time to leave us a review!
We're thrilled to hear that you found our team efficient and friendly. Our top priority is to ensure that our customers have a positive experience with us, and we're glad we could meet your expectations.

If there's anything else we can do to improve your experience with us, please don't hesitate to let us know. We appreciate your feedback and look forward to seeing you again soon!

Best regards,
Georgiana Birgu,
Practice manager

Overall, how was your experience of our service? Good

Best in London

Fantastic service, really lovely dentist and nurse. I’ve been many times and am always delighted with the dental work (a crown today) and the care I receive. Best in London!

— Anonymous

Verified review (1710183) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear patient,

Thank you so much for taking the time to share your positive experience at our dental practice. We're thrilled to hear that you consistently receive fantastic service and that you're happy with the dental work and care you've received from our lovely dentist and nurse. It's always our goal to provide the best possible care to our patients, so your kind words mean a lot to us. We appreciate your recommendation and look forward to continuing to provide you with excellent dental care in the future.

Best regards,
Georgiana Birgu
Practice manager

Overall, how was your experience of our service? Very good

Westminster House Dental Practice

The staff - reception are very welcoming, efficient and friendly. Also, my dentist and her assistant are awesome and go above and beyond. I love this place.

— Darren W

Verified review (1709967) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear Darren,

Thank you so much for taking the time to share your positive experience at our dental practice. We are thrilled to hear that our staff, especially the receptionist, were welcoming and efficient during your visit. It's also great to know that your dentist and her assistant were awesome and went above and beyond to ensure your comfort.

At our practice, we strive to provide exceptional dental care and create a warm and friendly environment for our patients. Your kind words are a testament to our efforts and will motivate us to continue delivering outstanding service.

Thank you for choosing us as your dental care provider. We look forward to seeing you again soon!

Best regards,
Georgiana Birgu and the dental practice team

Practice manager

Overall, how was your experience of our service? Very good

I am very happy with Westminster House Dental Practice

I am quite satisfied with my experience today. Very pleased to be accepted by your dental house.

— Anonymous

Verified review (1708503) Review left 2 years ago
This review was collected via email feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team.
Thank you once again and look forward to seeing you soon. Kind Regards
Georgiana Birgu
Practice Manager
Westminter House Dental

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Relaxed and comfortable

I am a patient who is extremely scared of dentist and my dentist Maria at the clinic was super patient and super nice throughout the whole time. I was so anxious but she made me feel so relaxed and comfortable.
Will definitely continue to use the services. Thank you.

— Anonymous

Verified review (1707754) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Very helpful

The dentist was very precise in explaining what is the case and the future steps. Very helpful.

— Nita B

Verified review (1707571) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Friendly staff

Friendly staff.

— Mason T

Verified review (1707277) Review left 2 years ago
This review was collected via QR code.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Friendly staff

Friendliness of the staff and dentist.

— Matthew R

Verified review (1706992) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Westminster House Dental Practice

Professionalism.

— Anonymous

Verified review (1706893) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Good

Friendly and caring

My teeth are maintaining well because of the care of quality I receive here. I appreciate staff being friendly and caring as well.

— Gabrielle M

Verified review (1706632) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Excellent experience

Quality of dentistry, great personable reception team, excellent experience. Clean and professional practice that delivers a great service.

— Anonymous

Verified review (1706330) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good