Westminster House Dental Practice

Simply the best

The practice is very clean. Receptionist was welcoming and the dentist, simply the best.

— Myriam T

Verified review (1706134) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

My experience

Good dentistry but once again kept waiting. The time keeping is the main problem with this practice.

— Anonymous

Verified review (1704949) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear patient,

Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience with our dentistry services.

However, we apologize for any inconvenience caused by the wait time during your visit. We understand that your time is valuable and strive to minimize wait times for all of our patients. We will take your feedback into consideration and work to improve our timekeeping practices to ensure a smoother and more efficient experience for our patients in the future.

Thank you again for choosing our practice and we hope to see you again soon.

Sincerely,

Georgiana Birgu
Practice manager

Overall, how was your experience of our service? Good

Very professional and thorough

The service of the hygienist was very professional and thorough.

— Rodger B

Verified review (1704862) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon. Kind Regards Georgiana Birgu Practice Manager

Overall, how was your experience of our service? Very good

Very reassuring

The dentist Dr Harris was reassuring and very efficient while repairing a broken tooth.

— Anonymous

Verified review (1704204) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon. Kind Regards Georgiana Birgu Practice Manager

Overall, how was your experience of our service? Very good

Explained my options

Explained my options.

— Susan Z

Verified review (1704185) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon. Kind Regards Georgiana Birgu Practice Manager

Overall, how was your experience of our service? Very good

Very friendly, skilled

Professional staff very friendly, skilled and knowledgeable.

— Cornelly T

Verified review (1703736) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

My experience

The appointment was delayed by 20 minutes, with no updates until I was called. Once my appointment had started it was meticulous.

— Anonymous

Verified review (1703207) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear patient,

Thank you for taking the time to leave a review of your recent appointment with us. We apologize for the delay in your appointment and any inconvenience it may have caused. We understand that your time is valuable, and we strive to ensure that all appointments start on time.

We want to inform you that your feedback has been passed on to our team, and we have taken appropriate actions to ensure that such delays do not happen in the future. We appreciate your feedback, as it helps us to improve our services and maintain our high standards of customer service.

We are pleased to hear that once your appointment began, you found our service to be meticulous. We take great pride in providing our patients with the highest quality care and attention, and we are thrilled to hear that we were able to meet your expectations in this regard.

Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.

Best regards,
Georgiana Birgu
Practice manager

Overall, how was your experience of our service? Neither good nor poor

Westminster House Dental Practice

Kindness and compassion.

— Riaz P

Verified review (1703025) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

My experience

I had lost a cap on my tooth and had to go private as the next nhs wasn’t available for 10 days. It cost me £220 and I’m not even 24 hours and the work I had has failed

— Richard W

Verified review (1702667) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Dear Richard ,
I am sorry to hear that you had a negative experience with our dental practice. We strive to provide high-quality care and it is concerning to hear that your treatment did not meet our usual standards.

I understand that it was frustrating to have to seek private treatment due to the unavailability of NHS appointments. While we do our best to accommodate all patients, there can be times when NHS appointments are limited. However, I apologize for any inconvenience this may have caused.

Regarding the issue with your lost cap falling out after only 24 hours, I would like to assure you that we take all patient concerns seriously. Please contact us as soon as possible so that we can schedule you for a follow-up appointment and address the issue promptly. We stand by our work and want to ensure that you receive optimal care.

Thank you for your feedback and please do not hesitate to contact us with any further concerns.

Sincerely,
Georgiana Birgu
Practice manager

Overall, how was your experience of our service? Poor

My experience

Hygienist was super nice, but I don’t trust her toothbrush recs because I think she was sponsored.

— Anonymous

Verified review (1702301) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I would like to mention that the practice or hygienist doesn’t have a sponsorship we promote oral health the recommendation is based on research and patient accessibility. If you have any concerns about it or would you like more information please do not hesitated to contact us
Thank you once again and look forward to seeing you soon.

Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Good

Very friendly

The staff were very friendly.

— Karen D

Verified review (1701955) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Amazing dentist

I have been with Natalia for many years and she’s an amazing dentist.

— Pierre P

Verified review (1701353) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Westminster House Dental Practice

Everything, service and staff.

— Abdel H

Verified review (1701013) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Excellent practice

Very good dental care - highly professional; good explanation of treatment options. An all round excellent practice.

— Anonymous

Verified review (1700708) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Westminster House Dental Practice

I have been to this practice for many years. About 2 decades. I kept going there because of location, near my home. I have to confess that in the past it was not good. But in the last few years, since Dr. Hardeep is there, the quality and professionalism had improved about 100%. I can say that finally I found an honest dentist. She is excellent in both NHS and private. She repaired all bad cosmetic work that previous dentist did it to me. I hope she will stay there, if not, I would like you to consider the time I am your patient and offer me another dentist with the same competence she has.
Thank you.

— Sandra B

Verified review (1698840) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

So impressed

I’m always so impressed by how gentle the hygienists are. At my previous practice, I was always spitting out blood after a check-up but every session at Westminster House Dental Practice has always been painless and blood-free.

— Emily M

Verified review (1698400) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Nice and friendly staff

Nice and friendly staff.

— Linda W

Verified review (1698392) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Westminster House Dental Practice

Thank you for taking the time to review our service and I am thrilled that you are happy with what we are providing. I have passed your comments onto the team. Thank you once again and look forward to seeing you soon.
Kind Regards
Georgiana Birgu
Practice Manager

Overall, how was your experience of our service? Very good

Review from Google

This person left a star rating but no comment.

— Pavel Pimkin

T109470 Review left 3 years ago
This review complies with Google's policies.

Review from Google

Hardeep and her team are super amazing. Friendly, caring and considerate. I would recommend them anytime
Well done guys for being consistent in delivering the best dental service in the area. 5 stars all the way.

— Mongo Slade

T109471 Review left 3 years ago
This review complies with Google's policies.

Review from Google

Excellent care and highly efficient administration. Highly recommended.

— Paul Baumann

T109472 Review left 3 years ago
This review complies with Google's policies.