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Westminster House Dental Practice

11-13 Horseferry Road, London, SW1P 2AH

Excellent rating from 1023 reviews

5 out of 5 stars

+ 390 reviews from Google 1413 total reviews

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Latest Reviews by Working Feedback

Appointment

5 out of 5 stars
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Excellent

— Christopher H

Verified review (2349647) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Thorough and attentive

5 out of 5 stars
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Charlene is amazing! A thorough and attentive cleaning, always highly efficient!

— Anonymous

Verified review (2349515) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Thorough and efficient

5 out of 5 stars
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The hygienist was friendly and put me at ease. She was very thorough and efficient.

— Gillian S

Verified review (2349451) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Helena Salomao

T354728 Review left 6 months ago
This review complies with Google's policies.

Reply from Westminster House Dental Practice

We appreciate your kind words! It's always our goal to provide excellent service at Westminster House Dental Practice, and we’re glad you enjoyed it.

Appointment

3 out of 5 stars
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The reception staff could be a little more welcoming and say things like ‘Good morning’ instead of just ‘have you got an appointment’. 9 times out of 10 people in the queue probably do have an appointment, otherwise why would we be there? The process to get seen at reception can be quite lengthy, 4mins in my case, despite 2-3 members of front of house. That said I think one was shadowing the trainee.
Also when I need to pay I was waiting to the left of the desk and a gentleman came to check in. It was obvious I was waiting but the trainee still acknowledged him before me to give him an iPad to register. It’s all a bit clunky. She also kept saying ‘that’s 27 ‘point’ 40’ when referring to £27.40! I don’t think I’ve ever heard that before. More basic training required.

— Samuel W

Verified review (2339348) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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As ever great experience at Westminster can’t fault it appointment was early and dentist spent time explaining everything to me

— Michael McCann

T352586 Review left 6 months ago
This review complies with Google's policies.

Appointment

3 out of 5 stars
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The staff are friendly and the check up was thorough. However, I was not called in until half an hour after my appointment time. The dentist also gave me the impression of being more interested in what additional products she could sell me, than my simple check up.

— William H

Verified review (2338657) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? NHS

Very pleased with the result

5 out of 5 stars
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No waiting around - seen promptly by a very pleasant dentist who fitted my crown swiftly and professionally. Very pleased with the result and the price.

— Anonymous

Verified review (2338317) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My recent appointment

5 out of 5 stars
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Good people - they look after me very well.

— Pedro R

Verified review (2338225) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Professional and reassuring dental experience

5 out of 5 stars
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A highly professional and reassuring dental experience. Clear explanations, excellent clinical care, and a calm manner that puts patients at ease. I felt listened to and well supported throughout my appointment

— Thoraya K

Verified review (2338217) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Westminster House Dental Practice - Your recent appointment

2 out of 5 stars
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My 3rd visit to pick up new dentures that haven't been ready or they're completely wrong. I now have to come back a forth time - hopefully they will be right next time.

— Michelle H

Verified review (2338162) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
Was this service paid for privately, or on the NHS? NHS

Extremely satisfied with the care

5 out of 5 stars
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I recently visited Dr. Radhika Varsani for my dental treatment, and I am extremely satisfied with the care I received. She was very professional, gentle, and explained everything clearly. The clinic was clean and welcoming, and the whole experience made me feel comfortable. I highly recommend Dr. Varsani and truly appreciate her excellent work.

— Anonymous

Verified review (2337933) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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VERY HELPFUL STAFF. DoCTOR OUTLINED THE ROIT CAUSE OF TOOTH ACHE.AND ACTED SWIFTLY.

THANK YOU

FIVE STAR .

VISTED CLINIC, VERY HELPFUL STAFF.

APPOINTMENT ON TIME.
FIVE STAR AND A BIG THANK YOU.
CAME HOME FRLL ADLEEP AND JUST READ MESSAGE.

Nive facilities.

— Colen

T351535 Review left 6 months ago
This review complies with Google's policies.

Reply from Westminster House Dental Practice

Dear Colen,

Thank you for your kind words! We are thrilled to hear that our staff was able to assist you effectively and that the doctor addressed your toothache promptly. Your satisfaction is our priority, and we appreciate your five-star review. We look forward to serving you again in the future!

Best regards,
The Team

Helpful and thorough

5 out of 5 stars
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Dentist was very helpful and thorough

— Anonymous

Verified review (2336595) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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It was all good

— Sue H

Verified review (2336533) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Seren Ruane

T351121 Review left 6 months ago
This review complies with Google's policies.

Reply from Westminster House Dental Practice

We appreciate your kind words! At Westminster House Dental Practice, we strive for excellence, and it's great to know we met your expectations. Thank you for choosing us!

Review from Google

5 out of 5 stars
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Very nice 👌 people and handy with the hygiene and makes you feel at ease been going for years maybe 10

— Michelle Emery

T350694 Review left 6 months ago
This review complies with Google's policies.

Reply from Westminster House Dental Practice

Thank you, Michelle, for your kind words! We're thrilled to hear that you've been with us for nearly a decade and appreciate the emphasis we place on hygiene and comfort. It’s our goal to create a welcoming environment for all our clients. We look forward to continuing to serve you for many more years to come!

Great service

5 out of 5 stars
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Always a great service from Westminster House Dental Practice team!

— Anonymous

Verified review (2332737) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Brilliant helpful friendly dentists very professional

— Karen Young

T348242 Review left 6 months ago
This review complies with Google's policies.

Reply from Westminster House Dental Practice

Thank you so much for your kind words, Karen! We're thrilled to hear you had a positive experience with our team at Westminster House Dental Practice. Providing professional and friendly care is our top priority. We look forward to seeing you again!

Caring and very helpful

5 out of 5 stars
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My Dentist is caring and very helpful

— Chrysostomos L

Verified review (2330353) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS