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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3184 reviews

5 out of 5 stars

+ 788 reviews from Google 3972 total reviews

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Latest Reviews by Working Feedback

I feel really cared for

5 out of 5 stars
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The friendly ladies on reception, a lovely warm welcome.
Mark Mercala and his nurse, Linda, never fail to put me at ease. They explain everything thoroughly and as a nervous patient, I feel really cared for.
I’m so sorry to hear that Mark is retiring, there are big boots to fill. Hopefully I’ll still get to see Linda.

— Anonymous

Verified review (1755664) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent treatment

5 out of 5 stars
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Charlotte is my hygienist and as usual provided me with excellent treatment today.

— Jitesh V

Verified review (1755652) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good service

5 out of 5 stars
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Good service, friendly dentist.

— Christine S

Verified review (1755564) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dentist is amazing

5 out of 5 stars
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Always have a professional and prompt service. My dentist is amazing and the staff are great!

— Tracey C

Verified review (1755465) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Victoria House Dental Practice? (tap on a rating) 5 out of 5 stars

All fine!

5 out of 5 stars
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20 minutes and 2 phone calls required to get an emergency appointment. Switchboard problems! Once through, all fine!

— Anonymous

Verified review (1755397) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Treats you brilliantly

5 out of 5 stars
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Friendly and polite at reception. Janet, one of the hygienists, was really good. Mark, a dentist, puts you at ease and treats you brilliantly as does his assistant Linda. I am sorry to see him leave.

— Anonymous

Verified review (1755159) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Victoria House Dental Practice? (tap on a rating) 5 out of 5 stars

A superb repair

5 out of 5 stars
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Khatijer and the dental nurse worked together skillfully and meticulously to fill a gap in a front tooth. I was amazed at the result it was a superb repair.
Thank you so much.

— Anonymous

Verified review (1754931) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

No waiting

5 out of 5 stars
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On time no waiting.

— Ian S

Verified review (1754902) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A most pleasant visit

5 out of 5 stars
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Greeted politely by receptionists.
Seen immediately, by dentist, who carefully explained treatment alternatives after thorough examination.
A most pleasant visit.

— Joan M

Verified review (1754830) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

They did a fantastic job

5 out of 5 stars
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Both Franco and his hygienist worked well together. The hygienist was friendly and welcoming. I needed a filling replacing and they did a fantastic job. I haven't had a filling done for many years so was a bit nervous but it's now better than it ever was. Thank you!

— Ian W

Verified review (1754723) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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The hygienist and dentist are fantastic!!
The receptionist are very good.
Shame about the astronomical fees they charge Denplan customers!!!

— Simon Jose

T117701 Review left 2 years ago
This review complies with Google's policies.

Lovely practice

5 out of 5 stars
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Everyone friendly and welcoming as usual, clean and tidy, lovely practice, thank you.

— Anonymous

Verified review (1754674) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Top marks

5 out of 5 stars
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The friendliness and helpfulness of my dentist Gavin, top marks.

— Stuart G

Verified review (1754592) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient, friendly

5 out of 5 stars
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Efficient, friendly service!

— Anonymous

Verified review (1754500) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Victoria House Dental Practice? (tap on a rating) 5 out of 5 stars

A brilliant dentist

5 out of 5 stars
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A brilliant dentist, keeps you relaxed. - Mark Mercala - now retiring, he will be missed.

— Anonymous

Verified review (1754452) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Kind staff

5 out of 5 stars
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Lady with dementia with broken tooth, really appreciated the kind staff and seeing dentist too, helped her suffering, extremely hard to find help, it was amazing, thank you.

— Joan W

Verified review (1754410) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Couldn't thank them enough

5 out of 5 stars
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I suffer with anxiety and had to have 3 fillings too so obviously I was anxious but when I walked into the room I was spoken to and what I was going to have done was explained, I had to have injections and was told about them and what was gonna happen but they reassured me and asked if I was okay while doing my treatment and I couldn't thank them enough.
So once again thank you for making me feel at ease.

— Anonymous

Verified review (1754350) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind and efficient

5 out of 5 stars
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Informative, kind and efficient.

— Martyn B

Verified review (1754309) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always puts me at ease

5 out of 5 stars
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Love coming to see Divya, she always puts me at ease and tells it how it is!

— Anonymous

Verified review (1754239) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Victoria House Dental Practice

4 out of 5 stars
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Janet is very nice. Makes the ordeal pleasant.

— Anonymous

Verified review (1754167) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Victoria House Dental Practice? (tap on a rating) 4 out of 5 stars