The friendly ladies on reception, a lovely warm welcome.
Mark Mercala and his nurse, Linda, never fail to put me at ease. They explain everything thoroughly and as a nervous patient, I feel really cared for.
I’m so sorry to hear that Mark is retiring, there are big boots to fill. Hopefully I’ll still get to see Linda.
— Anonymous
Verified review (1755664)
Review left 2 years ago
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Very good
Excellent treatment
Charlotte is my hygienist and as usual provided me with excellent treatment today.
— Jitesh V
Verified review (1755652)
Review left 2 years ago
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Very good
Good service
Good service, friendly dentist.
— Christine S
Verified review (1755564)
Review left 2 years ago
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Very good
Dentist is amazing
Always have a professional and prompt service. My dentist is amazing and the staff are great!
— Tracey C
Verified review (1755465)
Review left 2 years ago
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All fine!
20 minutes and 2 phone calls required to get an emergency appointment. Switchboard problems! Once through, all fine!
— Anonymous
Verified review (1755397)
Review left 2 years ago
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Very good
Treats you brilliantly
Friendly and polite at reception. Janet, one of the hygienists, was really good. Mark, a dentist, puts you at ease and treats you brilliantly as does his assistant Linda. I am sorry to see him leave.
— Anonymous
Verified review (1755159)
Review left 2 years ago
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A superb repair
Khatijer and the dental nurse worked together skillfully and meticulously to fill a gap in a front tooth. I was amazed at the result it was a superb repair.
Thank you so much.
— Anonymous
Verified review (1754931)
Review left 2 years ago
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Very good
No waiting
On time no waiting.
— Ian S
Verified review (1754902)
Review left 2 years ago
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Very good
A most pleasant visit
Greeted politely by receptionists.
Seen immediately, by dentist, who carefully explained treatment alternatives after thorough examination.
A most pleasant visit.
— Joan M
Verified review (1754830)
Review left 2 years ago
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Very good
They did a fantastic job
Both Franco and his hygienist worked well together. The hygienist was friendly and welcoming. I needed a filling replacing and they did a fantastic job. I haven't had a filling done for many years so was a bit nervous but it's now better than it ever was. Thank you!
— Ian W
Verified review (1754723)
Review left 2 years ago
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Very good
Review from Google
The hygienist and dentist are fantastic!!
The receptionist are very good.
Shame about the astronomical fees they charge Denplan customers!!!
— Simon Jose
T117701
Review left 2 years ago
This review complies with Google's policies.
Lovely practice
Everyone friendly and welcoming as usual, clean and tidy, lovely practice, thank you.
— Anonymous
Verified review (1754674)
Review left 2 years ago
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Very good
Top marks
The friendliness and helpfulness of my dentist Gavin, top marks.
— Stuart G
Verified review (1754592)
Review left 2 years ago
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Very good
Efficient, friendly
Efficient, friendly service!
— Anonymous
Verified review (1754500)
Review left 2 years ago
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A brilliant dentist
A brilliant dentist, keeps you relaxed. - Mark Mercala - now retiring, he will be missed.
— Anonymous
Verified review (1754452)
Review left 2 years ago
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Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Kind staff
Lady with dementia with broken tooth, really appreciated the kind staff and seeing dentist too, helped her suffering, extremely hard to find help, it was amazing, thank you.
— Joan W
Verified review (1754410)
Review left 2 years ago
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Overall, how was your experience of our service?
Very good
Couldn't thank them enough
I suffer with anxiety and had to have 3 fillings too so obviously I was anxious but when I walked into the room I was spoken to and what I was going to have done was explained, I had to have injections and was told about them and what was gonna happen but they reassured me and asked if I was okay while doing my treatment and I couldn't thank them enough.
So once again thank you for making me feel at ease.
— Anonymous
Verified review (1754350)
Review left 2 years ago
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Very good
Kind and efficient
Informative, kind and efficient.
— Martyn B
Verified review (1754309)
Review left 2 years ago
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Very good
Always puts me at ease
Love coming to see Divya, she always puts me at ease and tells it how it is!
— Anonymous
Verified review (1754239)
Review left 2 years ago
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Very good
Victoria House Dental Practice
Janet is very nice. Makes the ordeal pleasant.
— Anonymous
Verified review (1754167)
Review left 2 years ago
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