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Victoria House Dental Practice

Victoria House, 2 Victoria Street, Loughborough, LE11 2EN

Excellent rating from 3184 reviews

5 out of 5 stars

+ 788 reviews from Google 3972 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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First time with Gavin who was charming and very efficient

— Robert Dews

T117702 Review left 2 years ago
This review complies with Google's policies.

Pleasant service

5 out of 5 stars
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Friendly staff, pleasant service.
Franco is amazing as I'm a very nervous patient, Franco always puts me at ease.

— Lee R

Verified review (1753934) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Treated me with courtesy and care

5 out of 5 stars
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Excellent service, rang for an emergency appointment and was in that same morning. Saw Beth and her assistant Lucia and both treated me with courtesy and care. Highly recommend them.

— Anonymous

Verified review (1753885) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional and welcoming

5 out of 5 stars
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Efficient booking/reception system, polite staff.
Dentist was very professional and welcoming. Clear advice was given in a detailed, friendly manner.

— Anonymous

Verified review (1753826) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good with my children

4 out of 5 stars
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My dentist was very good with my children; friendly and personable.
Only downside was the news that I needed three fillings, but that’s on me!

— Anonymous

Verified review (1753776) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Absolutely brilliant

5 out of 5 stars
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Charlotte made me feel my oral hygiene was her top priority, and was polite, attentive and understanding. She gave tailored helpful suggestions for a strategy to work with my lifestyle. Never did I feel unimportant. I came out with a fantastically fresh clean mouth. I came home and told my wife, Charlotte is absolutely brilliant.

— Anonymous

Verified review (1753642) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very calm, compassionate

5 out of 5 stars
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Everyone is always so polite on reception when you arrive.
Dentist Hadijah is amazing. She always puts me at ease. She is very calm, and compassionate. Thank you.

— Anonymous

Verified review (1753503) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Politeness and efficiency

5 out of 5 stars
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Politeness and efficiency of all the staff but especially Fahim and his delightful nurse.

— John C

Verified review (1753389) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent customer service

5 out of 5 stars
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Excellent customer service. No waiting. Pleasant and professional staff and a great service and advice from the dentist.

— Denise K

Verified review (1753134) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Had to say "Goodbye " today to the wonderful Marc Mercala my dentist for years. He has been the kindest man and dentist. A mention to Linda his Dental nurse who is equally as king( glad you will still be there). Happy retirement Mark.

— Julie Taylor

T117464 Review left 2 years ago
This review complies with Google's policies.

Prompt and polite

4 out of 5 stars
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Prompt and polite yet my hygienist appointment has increased by £12 in just 6 months.

— Anonymous

Verified review (1752358) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

4 out of 5 stars
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Only saw Charlotte today who was lovely as always. I don't think I've ever paid the same for one of my visits though, it goes up every single time and in February...if it doesn't go up again... for hygienist and NHS check up will now cost over £100!

— Rachael Clarke

T117042 Review left 2 years ago
This review complies with Google's policies.

Very thorough and explained everything

5 out of 5 stars
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My first visit with this particular dentist.
Since Mr Maud left I’ve seen two different dentist and have never been totally happy with their performance.
But this dentist was very thorough and explained everything.
I’m extremely happy with the service I received today.

— Katrina E

Verified review (1752223) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very much appreciated!

5 out of 5 stars
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Provided emergency treatment without any delay on a Monday morning. Very much appreciated!

— Jonathan M

Verified review (1752193) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent dental care

5 out of 5 stars
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Quick book in, excellent dental care in 20 minutes.
Very happy.

— Vanessa W

Verified review (1752090) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick and easy

5 out of 5 stars
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Quick and easy.

— Anonymous

Verified review (1752006) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always polite

5 out of 5 stars
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Friendliness and always polite.

— Phylis R

Verified review (1751942) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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A friendly and efficient practice. I was seen promptly and given good advice.

— Pat Wood

T117043 Review left 2 years ago
This review complies with Google's policies.

Continually reassured me

5 out of 5 stars
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Gemma knew I was nervous and continually reassured me.

— Lesley W

Verified review (1751789) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Best dentist I've been to

5 out of 5 stars
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My dentist was excellent, had a tooth out, didn't feel a thing, very quick, and polite, reception staff excellent, best dentist I've been to.

— Christopher R

Verified review (1751543) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good