Victoria House Dental Practice

Everything was fully explained

Everything was fully explained and efficiently carried out.

— Anonymous

Verified review (1743532) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Seen on time

Seen on time and well explained treatment.

— Anonymous

Verified review (1743525) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and reassuring

Reception staff were helpful and friendly. Hygienist was efficient and approachable. Dentist was efficient, friendly and reassuring.

— Anonymous

Verified review (1743361) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Friendly service

On time, friendly service.

— Anonymous

Verified review (1743340) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

The best hygienist I have ever had

I love coming here, Janet is the best hygienist I have ever had.

— Anonymous

Verified review (1743292) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A great clean and polish

Claire the hygienist was very professional and put me at ease whilst of course giving my teeth a great clean and polish.

— Paul M

Verified review (1742857) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A warm and professional greeting

I always revived a warm and professional greeting from Mark and Linda.

— Anonymous

Verified review (1742829) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Superb

Apart from the initial telephone call into the practice, which took around 20 minutes and a considerable number of calls before I collected, the service was absolutely superb.

— Jeffrey G

Verified review (1742826) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Gavin is excellent!

— Robert Stanley

T115458 Review left 2 years ago
This review complies with Google's policies.

Very gentle dentist

Franco the dentist. I told him I had back problems and he was very gentle when inspecting and cleaning my teeth.

— Anonymous

Verified review (1742594) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very gentle

Hygienist Claire was extremely thorough and very gentle as I have a hand scale due to sensitivity.

— Anonymous

Verified review (1742571) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent

Excellent.

— Graeme S

Verified review (1742488) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very helpful and pleasant

The staff are very helpful and pleasant.

— Theresa L

Verified review (1742082) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Victoria House Dental Practice

Mark agreeing to clean my teeth as part of appointment as can longer afford the hygienist since the cost doubled.

— Anonymous

Verified review (1742062) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Victoria House Dental Practice

In an age where NHS dentists are hard to find, I appreciate the skill and care I have received. Receptionists are polite and friendly.

— Anonymous

Verified review (1741912) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A kind and friendly dentist

As always Mark Mercala is such a kind and friendly dentist and I am so sorry that he will be retiring in October as he has been my dentist for 33 years. However this will be a very well deserved retirement and I wish him all the very best with a huge thank you for all his help and kindness over the years. With very best wishes.

— Jennifer M

Verified review (1741911) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very professional practice

A very professional practice, with polite and friendly staff.

— Julie O

Verified review (1741831) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A truly professional team

From my initial call with a very helpful receptionist to having my treatment the next day with Lama, a truly professional team.

— Anonymous

Verified review (1741766) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Victoria House Dental Practice

This person left a star rating but no comment.

— Anonymous

Verified review (1741571) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Gentle approach by the dentist

The pleasant manner and gentle approach by the dentist. Also her speedy resolution of my problem in one visit.
I also value greatly the follow up advice she has given me today and on previous visits.

— Janet R

Verified review (1741561) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good