Annual visit, always looked forward to. Always great. Thank you.
— John E
Verified review (2355471)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Lovely staff
Very helpful receptionist who offered an alternative time for my appointment & the dentist & her assistant were lovely as usual
— Anonymous
Verified review (2355353)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Careful and thorough
Very careful and thorough; appreciate the attention
— Robert M
Verified review (2355096)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Amanda Jarvis
T364893
Review left 4 months ago
This review complies with Google's policies.
Reply from Victoria House Dental Practice
Thank you Amanda Jarvis for the brilliant 5-star review! We’re so pleased you’re happy with the care you received at Victoria House Dental Practice - Loughborough.
Very good
Very good, everything explained.
— Gary C
Verified review (2354803)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
I went to my first appointment today in a very long time, I was put at ease straight away a very warm welcoming, 100% professional and friendly attitude
— danny smith
T364606
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Very friendly and highly professional staff
— David Kirkby
T364463
Review left 4 months ago
This review complies with Google's policies.
Hygiene appointment
Had my 6/9month hygiene appointment
Appointment time was on time
All questions were answered as to what’s best or when is best to brush or interdental or waterpik etc etc
Also told in detail regarding bleeding and %
Smooth and useful appointment
— Anonymous
Verified review (2353806)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Very understanding
Everything was explained clearly and very understanding. So pleased with visit
— Anonymous
Verified review (2353364)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
My recent appointment
Lovely Dentist always makes me feel at ease.
— Jennifer B
Verified review (2352991)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Brilliant
I needed an emergency appointment and the girls on reception sorted me out on the same day, brilliant
— Theresa L
Verified review (2352546)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Friendly and professional
The staff was friendly and professional
— Anonymous
Verified review (2352464)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
NHS
Excellent with me
I was very, very nervous and anxious. Both my dentist and his helper were very excellent with me, overall well pleased
— Vicki K
Verified review (2352319)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Victoria House Dental Practice
It is unusual for me to be kept waiting 35 mins, as happened today. However, the dentist thanked me for waiting and I was perfectly satisfied with his attitude and that of all staff. There are notices in reception about payment but it was not specifically mentioned to me.
— Anonymous
Verified review (2351979)
Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
I answered "No."
Was this treatment paid for privately, or on the NHS?
NHS
Explained everything so well
Anas was very good at treating my teeth problems. He was polite, calm and explained everything so well.
— Suheli R
Verified review (2351738)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Excellent practice, clean, super team. Cannot recommend enough
— Georgina Dexter
T360526
Review left 4 months ago
This review complies with Google's policies.
Explains every stage of the process
As always Mr Stewart engaged me in all the decision making. He explains every stage of the process. I have every confidence in him. Thank you.
— Anonymous
Verified review (2350813)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Excellent service and a wonderful team. Thank you.
— Mohamed El azizi
T360282
Review left 4 months ago
This review complies with Google's policies.
Review from Google
Excellent service, quick appointment for nhs work.
Great dentist who took time to explain options available. She also combined the treatment with an upcoming exam thus saving a trip and cost.
Text and email reminders of the appointment were most helpful.
— David Pladgeman
T360086
Review left 4 months ago
This review complies with Google's policies.
A wonderful dentist
Fahim is a wonderful dentist. He puts you at ease and has a lovely patient/dentist manner. I’m a nervous patient and feel completely comfortable when receiving treatment
— Kathy L
Verified review (2348079)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
